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Press and hold the power button for about 10s to force the shutdown, and at the same time press and hold the power button and the volume volume for about 8s to enter the recovery mode, and then ZD chooses to clear the cache and restart the phone to try, or it doesn't work to clear the data (the data will fall) and cache to restart the phone, so that it can't only be flashed, in recovery mode, then select the U disk mount (you can connect to the computer to transfer files), go to the official website**Put the firmware into the phone, and then select this firmware to flash, and restart after brushing.
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This suggests that you charge your phone's system ha, which can solve the problem you encounter.
I hope mine can help you, hope, thank you.
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The solution to this situation where the phone often freezes:
1. If there is a crash, I think the solution for everyone and me is to restart the phone, which cannot solve the fundamental problem. 2. Factory reset, this method is a more effective solution, but after the factory reset, the data in your phone will be lost, such as good themes, contacts, etc. 3. The resources of the mobile phone are limited, and opening n programs at the same time will cause the system resources to be exhausted and cause the system to freeze or crash.
4. Don't delete some system programs, especially with RE file manager, you don't know which one is useful and which is useless, and it may lead to system instability after deletion. 5. Some games, software, and themes should be installed as much as possible in a regular **go**.
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If you use the OPPO phone, the screen suddenly goes black when it is hidden.
, you can try to deal with it as follows.
1. If the phone is not liquidated, the power button and volume button can be used normally, it is recommended that you charge for 15 minutes, and press and hold the power button + volume up button for 12 seconds to force restart the phone.
2. If multiple apps have a black screen, it is recommended that you clean up the background running programs to ensure that the storage space of your phone is greater than 10% to avoid unsmooth operation or slow loading.
3. When the mobile phone system version is low, there may be incompatibility between the application version and the system, it is recommended that you upgrade the mobile phone system to the latest version.
5. If a single app has a black screen, it is recommended that you > App permissions in App Details (App Information) to check whether the app permissions are turned off and turn on app permissions to ensure that both the phone system and the app are up to date.
If the above methods cannot solve your problem, it is recommended that you bring your mobile phone and purchase voucher to the OPPO customer service center, and a professional engineer will test and deal with it.
This is available for all OPPO models.
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Hello dear, I will answer this question for you 1, first, the phone has a black screen because of a power outage. After charging the phone for 1 hour, press and hold the power button to turn on normally. 2. The second is the battery problem, the mobile phone will appear black after a long period of use, mainly because the effective use time of the mobile phone battery is 1 to 3 years, or the mobile phone battery is aging due to overuse and the voltage is insufficient, so the mobile phone can be replaced.
3. Thirdly, the screen of the card running the large program crashes into a black screen. Too many apps on your phone or too many running programs can cause your phone to crash. You can press and hold the power button, wait for 10 seconds, and your phone will restart automatically.
Factory reset. When the phone is completely powered off, press and hold the volume down button and the power button at the same time for about 8 seconds, it will automatically enter the official recovery mode, select Wide Adata Factory Retset to factory reset, and then restart the phone.
During special periods, it is recommended that you reduce unnecessary outings. Pay attention to health and safety, please give a thumbs up and support. Hope mine can help you, dear, do you have any other questions on your side?
If you're satisfied with my answer, please give it a thumbs up! Give a attention, I wish you a happy life, good health, all the best, and happiness everywhere in life!
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If your phone's screen is black, you may need to force it to shut down and turn it back on, as a forced shutdown will not erase your phone's data. Follow these steps:
Mobile phones before R9S, long press the power button for about 10 seconds, and it will be forced to shut down.
For R9S and later mobile phones, press and hold the power button and the volume up button at the same time for about 10 seconds, and it will be forced to shut down and restart.
If your device still doesn't work.
Connect the phone to the charger, charge it for half an hour, and then turn it on to see if it returns to normal. If it still can't be used normally, you can bring your phone to the OPPO service center to deal with it.
A black screen appears while operating a particular software.
If your phone is used normally and the screen is black when you open a specific program, it may be caused by the software itself or incompatibility with the phone.
Click the "home button" or force the shutdown and restart to exit the black screen page of the software.
Go to "Settings" - Application Management, find the software, "Clear Data" and "Clear Cache" to clear the cache data generated by the software when it was running in the past.
Irregular black screen.
If your phone has a black screen irregularly, you can check the following reasons.
The phone's running memory does not have enough space, and you need to get into the habit of closing background apps in time.
The storage space is not enough, and there is no extra space to save the cache files when the program is running; Go to "File Management" to see your phone's available storage, or you can choose "File Cleanup" to clean up unwanted cache files.
If the phone is damaged by external forces (collision, water ingress, etc.), you can bring the phone to the OPPO service center.
Note: This applies to all OPPO models.
Hello. We apologize for the inconvenience.
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Hello, first of all, thank you for using Lenovo's products, according to the situation you described, it is recommended that you back up your phone's important data, perform the following "double wipe"Operate by pressing and holding the "Power button + volume plus or minus" at the same time in the shutdown state"In recovery mode, run "wipedata." respectivelyand "wipe."
You can press and hold the volume up button + power button at the same time, wait for the word vivo to appear on the phone, let go of the power button, continue to press and hold the volume up button until the robot interface appears, select wipe data factory reset and then press the power button, wait for the interface to jump, and then select reboot system now to restart the phone. Doing this will result in the loss of all the data on your phone, including installed apps, books, text messages, etc. If you still don't know how to operate, please take your mobile phone to the BBK after-sales service center for processing, and you can go to vivo official ** to check the address of the after-sales service center.
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