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There is no carrier number in the SMS receiving settings.
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Hello dear Samsung users:
If your phone can't send text messages, we recommend that you:
1.Check if your phone bill is sufficient.
2.If you want to install 2 SIM cards, check whether this SIM card is activated (Settings - SIM Manager - SIM Card 1 SIM Card 2 - Activate checkbox).
3.Check whether the message center number is entered correctly: Info - Menu key - Settings - SMS settings - Message center - Set the information center number (please contact the local network operator for the information center number, the telecom card does not have the information center number setting).
4.Check your phone for viruses. Check mode: Settings - Application Manager - Running - Check if there is a process running. If you have this program, uninstall and delete it and restart your phone.
5.Try to change another SIM card.
6.Check if the machine has firmware system update push notifications, and if so, upgrade your phone to the latest version.
7.If it doesn't work, please back up the data in your phone (contacts, multiple files, etc.) and restore the machine to factory settings. (Note: Back up the relevant data before updating the version or factory restoring to avoid affecting the use).
It is recommended that you apply for "appointment to store" on Samsung's official website to enjoy priority repair services
After the appointment is successful, please bring your machine, invoice and warranty card to the service center where you made the appointment on time.
Comments, suggestions, complaints, please click:
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Hello: According to your description, it is recommended to stop you later:
1.Check whether the SMS center number is correct.
2.Re-power on and off test.
3.If possible, change to a different SIM card for testing.
4.Back up your phone's data (**thin, SMS, multi**data, etc.), and try to restore your phone to factory settings.
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If you cannot receive text messages, we recommend that you try the following steps:
1.Please see if you want to set up a blacklist, set - click [Call Message Block] - click [Message Block], select [Block Registered Numbers and Phrases] - click [Message Block List] to delete the numbers inside.
2.It is recommended to turn off the maximum number of SMS recipients.
3.Whether or not you install third-party communication software, it may receive text messages on your behalf, so it is recommended to uninstall it.
4.Restart the phone, change the location to see if it can be received, and whether it can be received by changing the SIM card.
5.Back up important data and restore factory settings, operation method: Settings - Privacy - Factory Reset.
If none of the above works, it is recommended that you bring the three-guarantee voucher and purchase invoice to the Samsung service center for testing by professional engineers. Samsung Service Center**.
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Hello dear Samsung users:
Based on your description, it is recommended that you try it as follows:
1.Restart your phone to see if it's a signal issue.
2.Settings - Application Manager - Swipe screen options (all) - Find the information - Click to enter and clear the data to try it out.
3.Try to change to a different SIM card.
4.Check whether the phone has installed Security Guard or third-party SMS software, and test it after uninstalling it.
5.Back up your phone's data (**book, short message, multi-potter** file, etc.), and restore it to factory settings.
If the above methods still do not work, please send the device to a Samsung service center for an engineer to inspect and process the machine.
Comments, suggestions, complaints, please click:
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Hello and welcome to the Samsung Digital Services platform.
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Hello: Based on the situation you described, it is recommended that you:
1.Check whether the mobile phone signal is stable, and change to another location to see if it can receive it normally;
3.If there is no recovery, it is recommended that you back up your phone data (**book, SMS, multi** files, etc.) and restore factory settings (Settings-Reset-Factory Reset);
4.If the problem still exists, it may be a problem with the mobile phone system software, it is recommended that you bring the mobile phone three guarantees certificate, and send the mobile phone to the nearest Samsung service center for testing, the specific service center address please visit:
I hope it can help you and I wish you a happy life!
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This should be a problem with the number You can go to Samsung customer service or your number operator to consult and see.
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