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Hello, thanks for supporting Samsung products.
We are very sorry for the delay in using it. According to your description, try the following:
1. Check whether the surrounding network is normal.
2. Verify whether third-party software is installed in the mobile phone, and add the mobile phone SMS to the blacklist (360 Mobile Guard, Kingsoft, etc.).
3. Back up your phone's data (**book, SMS, multi** files, etc.) and restore your phone to the original factory settings (Settings - Privacy - Restore Factory Settings).
If the above methods still can't solve the problem, it is recommended to send the phone to the nearest Samsung service center, please click for specific service center inquiries.
Hope the above information can help you, thank you!
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Samsung i8150 mobile phone, suddenly unable to receive text messages from others, may be related to settings or network. Recommendations:
1.If it is an official text message from a carrier, bank, **, etc., please try to get it to be re-sent, check the SIM card status, and restart the phone later to receive it again.
2.If the verification code is used, it is recommended to try to send and receive it again in another location to rule out whether it is caused by network reasons.
3.Replace it with another time slot and receive it again.
4.To verify whether the SMS blacklist function is set in the phone, it is recommended to open the phone settings - Call Message Blocking - Message Blocklist - Remove All.
6.Try to change another SIM card.
7.If it doesn't work, please back up your phone's data (**book, SMS messages, multi**data, etc.) and restore your phone's factory settings.
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Hello dear Samsung users:
Based on your description, it is recommended that you try it as follows:
1.Restart your phone to see if it's a signal issue.
2.Try to change to a different SIM card.
3.Check whether the phone is installed with Security Guard or third-party SMS software, and test it after uninstalling it4Back up your phone's data (**book, SMS, multi** files, etc.), restore factory settings, if the above methods still do not work, please send your device to a Samsung service center, and the engineer will check the machine and deal with it.
It is recommended that you apply for "appointment to store" on Samsung's official website to enjoy priority repair services
After the appointment is successful, please bring your machine, invoice and warranty card to the service center where you made the appointment on time.
Comments, suggestions, complaints, please click:
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The system is running out of memory. Here are a few suggestions for you: First, delete historical text messages.
Second, remove system junk. Third, uninstall the software you don't need (the software is installed too much, and I really don't want to delete it if I exceed the memory load of the phone, so I have to change the phone with a large memory). After the above process, I believe that in a few seconds your text message will come.
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1. Make a trick: restore factory settings.
2. Delete all the text messages - or delete a few temporarily.
3. Transfer the software installed in the phone to the SD card.
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Mine has also had this situation, just delete the longest useless text messages.
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You may not receive an SMS or verification code for the following reasons:
1. You can check whether the mailbox is full, and if so, please delete part of the information;
2. If you still can't receive it after deletion, you can change the phone or change the card to test whether it is a hardware factor;
3. After ruling out the above reasons, you can try to test whether it can be received at another location to see if it is the cause of weak local signal.
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Hello dear Samsung users:
We welcome your comments on our services.
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Here's how to deal with your phone not being able to send text messages:
1.You can change your phone to see if you can send and receive text messages.
2.If you can send and receive text messages, it is recommended that you insert the card into your mobile phone again and send a text message to yourself to check if you can receive it.
3.If not, it is recommended that you check if there is a problem with the SIM card;
4.Check whether the SMS center number is set correctly.
5.Bring the mobile phone card to the local business office to test or replace the mobile phone card.
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Hello dear Samsung users:
If your phone can't send text messages, we recommend that you:
1.Check if your phone bill is sufficient.
2.If you want to install 2 SIM cards, check whether this SIM card is activated (Settings - SIM Manager - SIM Card 1 SIM Card 2 - Activate checkbox).
3.Check whether the message center number is entered correctly: Info - Menu key - Settings - SMS settings - Message center - Set the information center number (please contact the local network operator for the information center number, the telecom card does not have the information center number setting).
4.Check your phone for viruses. Check mode: Settings - Application Manager - Running - Check if there is a process running. If you have this program, uninstall and delete it and restart your phone.
5.Try to change another SIM card.
6.Check if the machine has firmware system update push notifications, and if so, upgrade your phone to the latest version.
7.If it doesn't work, please back up the data in your phone (contacts, multiple files, etc.) and restore the machine to factory settings. (Note: Back up the relevant data before updating the version or factory restoring to avoid affecting the use).
Comments, suggestions, complaints, please click:
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I'm also this model, and I often have this problem, usually I delete all the text messages and call logs, and then just restart it all the time!
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If you have installed 360 or Ann Yesterday Optimizer, set the SMS and SIM toolkit to boot up and then reboot it.
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The SMS center number is wrong
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If the mobile phone cannot send SMS, you can troubleshoot the problem according to the following conditions:
Scenario 1: If the SMS number is set incorrectly, please reset the correct SMS number.
1. Different mobile phone models, the setting path is also different, it is recommended to check the mobile phone instruction manual to understand.
2. The mobile phone number is different from the place of ownership, and the short message center number is also different. For example, the SMS center number of China Unicom Shanghai is +8613010314500, and the number of SMS center of China Unicom Beijing is +8613010112500.
Situation 2] If there is no signal or the signal is relatively poor, you can go to a place with a strong signal for testing.
Situation 3] If the SMS sending function is turned off on the mobile phone, you can turn on the SMS function and try again.
Situation 4] If you are included in the SMS blacklist, you need to go to the business hall to remove the blacklist status before you can use it normally.
Situation 5] The balance of the number is insufficient, you can pay the fee and recharge and try again.
Situation 6] There is a problem with the mobile phone, and the test can be replaced.
If it still doesn't work after excluding the above reasons, you can click it.
Feedback, we will check and deal with it as soon as possible.
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That's bad, it's stupid.
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Hello dear Samsung users:
It is recommended that you follow the following methods:
1.A text message on your phone to send yourself a try.
2.Change to a different SIM card to receive SMS attempts.
3.Back up the data (contacts, text messages, **, etc.) from your phone, and then do a factory reset (Settings - Reset Privacy - Factory Reset) try.
If the above operation methods are invalid, there may be a problem with the internal program, it is recommended that you bring the mobile phone three packs certificate, and send the mobile phone to the nearest Samsung service center for the engineer to check the machine.
Comments, suggestions, complaints, please click:
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It is very likely that the software intercepted it.
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Here's how:
1.Restart your phone to see if it's a signal issue.
2.Settings - Application Manager - Swipe screen options (all) - Find the information - Click to enter and clear the data to try it out.
3.Try to change to a different SIM card.
4.Check whether the phone has installed Security Guard or third-party SMS software, and test it after uninstalling it.
5.Back up your phone's data (book, SMS, multiple files, etc.) and restore factory settings.
If the above methods still do not work, please send the device to a Samsung service center for an engineer to inspect and dispose of the machine.
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Hello and welcome to the Samsung Digital Services platform.
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