Mate30Pro fell into the pool?

We are sorry to hear this, and in order to reduce your losses, we recommend that you deal with it as follows:

1. Please try to place your phone in a dry and ventilated place and use a paper towel to blot the water stains on the surface of your phone.

2. If the phone is turned on, press the power button to turn it off; If your phone is turned off, don't try to turn it on.

3. Please take out the SIM card and microSD card.

4. Take your phone to a Huawei customer service center as soon as possible to avoid unnecessary losses.

Precautions: 1. Do not move or shake the mobile phone frequently after entering the water, so as to avoid the spread of moisture inside the mobile phone.

2. Do not bake with a hair dryer or stove after entering the water, so as to avoid the liquid being blown into the inside of the mobile phone and damaging the mobile phone at high temperature.

3. Some mobile phones can be turned on and used normally after simple treatment, but the mobile phone is composed of precision electronic components, and there is a hidden risk after water ingress, so it is recommended not to try to turn it on.

Note: If you don't have a backup of your data, there may be a risk of data loss during repair.

Huawei Mate30Pro supports IP68 water splash with the highest level, and theoretically a short immersion in water will not cause damage to the phone. However, this is not absolute protection, if the phone has been disassembled, the seal is accidentally broken, or unlucky, water has entered. It's best to go to the after-sales service center to check it.

What mobile phone water needs to be dealt with immediately, turn off the mobile phone first to avoid short circuit and burn the hardware, and then shake off the floating water, if there is a condition to disassemble the after-sales service, there is no after-sales hair dryer drying, you can also wrap the mobile phone with newspaper, put it in the rice box (moisture-proof agent) overnight, if you are in a hurry, heat the rice cooker (not too hot) into the mobile phone, cover the pot lid to dry the moisture inside.

To determine whether there is water, you can judge by observing the camera, do not turn on the phone, disassemble the phone, and remove the battery to avoid an internal short circuit.

Don't try to turn it on, take it over and fix it. Never turn it on.

1. What is the first thing to do after the phone falls into the water? In a short period of time, quickly get your phone out of the water, and don't think that your phone is waterproof very well, unless you have enough money, then I didn't say it. Because the longer the phone is immersed in water, the larger the immersion area of the mobile phone, the greater the damage to the phone's earpiece, buttons, screen and motherboard.

In order to avoid losses as much as possible, once the mobile phone falls into the water, it must be fished out in time.

2. After the mobile phone is fished out of the water, wipe the water on the surface first. Knock on the point, don't turn it on! Don't turn it on!

Don't turn it on! After many friends fish out their mobile phones, the first thing is to see if the mobile phone can be turned on. Don't try this method, because the water is likely to have penetrated into the inside of the phone, once it is not cleaned up, it will cause the motherboard to burn if it is powered on again, so never turn it on, it will only cause more serious damage and greater damage to the phone.

3. Next, what we have to do is to remove the battery first. Regardless of whether your phone is on or off, try to remove the battery first if you can remove the battery, and don't forcibly disassemble the phone if you can't remove the battery. In that case, it's easy to be unclear-headed.

It is recommended to find a professional repairer to remove the battery to prevent other parts of the phone from being harmed.

4. Wait until the water in the mobile phone is almost cleaned, take out the hair dryer, keep the cold air as much as possible, blow the temperature not too high, blow slowly on the place where the water enters, and don't use hot air to blow in a hurry, because the high temperature of the hair dryer is likely to cause devastating damage to the sensitive components inside the mobile phone. The next step is drying. Desiccants and drying boxes should be available in every house, and if the water ingress is not serious, you can try to remove the moisture in this way.

5. If the motherboard is damaged after the mobile phone is flooded, it will cause data loss, it is recommended to contact professional maintenance technicians as soon as possible to avoid further losses. In short, after the mobile phone gets into the water, you should quickly cut off the power supply, find a way to clean up the moisture of the mobile phone, and then find a professional to check and repair it.

The Mate 30 Pro is waterproof. A few seconds is no problem. It can be used even if it is dropped for a few minutes.

Under normal circumstances, there is no problem, it is best not to turn it on, and to take it to the maintenance point to open the dehumidification, there will generally be no problem.

Hello friend, through the situation you described, like this situation, immediately turn off the mobile phone, and put it in the rice bucket.

Don't turn it on, send it to the mobile phone store to repair it quickly.

When the phone falls into the water, first take out the phone as soon as possible, and remember not to turn it on directly. If the all-in-one machine can not be disassembled, it is recommended to shake the water dry, and then you can use a hair dryer to blow the phone for a while, confirm that the phone has not had a lot of water, and then put the phone into the rice, the rice will absorb the residual water in the mobile phone, and then try to turn on the phone after making sure that the phone is relatively dry, if you don't know how to operate, it is recommended to take the mobile phone repair shop for the first time.

Turn it off immediately, don't turn it on until the moisture is dried, and blow it with a hair dryer.

Take out the mobile phone and turn it off to dry naturally, then turn it on, and the mobile phone will be fine if everything is normal. The damage to the phone should not be big after falling into the water for a few seconds.

Hello, turn off the machine after falling into the water, and then put it in rice, or wrap it in paper, this is done to absorb water. Put it for two or three days and you can turn it on and use it. Because it's not sure if your phone has a repair record.

If there is no repair record. Falling into the water for a few seconds is out of the way.

In order to reduce your losses, it is recommended that you turn off your mobile phone and bring the relevant proof of purchase to a nearby Huawei customer service center for repair. You can use the Huawei official website to find the address of a Huawei Customer Service Center near you.

Precautions after water and liquid ingress in the mobile phone:

1.Do not move or shake your phone frequently after the liquid is ingested to avoid moisture spreading inside the phone.

2.Do not blow with a hair dryer or bake at high temperatures (including microwave heating) after the liquid inlet pin is buried, so as to avoid liquid being blown into the phone and damaging the phone at high temperatures.

3.The mobile phone is made of precision electronic components, and there is a potential risk after the liquid is entered, so please keep the mobile phone turned off.

4.If you don't have a backup of your data, you may have risk of data loss during repairs. After you go to the Huawei Customer Service Center, you can consult with a staff member to help you evaluate whether you can back up your data.

The Mate30 is IP53 waterproof, but it must be salvaged immediately after falling into the water.

1. Scoop it up and shut it down immediately.

2. If you fall into the water for a few seconds, turn off the machine immediately, take a hair dryer (hot air), blow it until it is hot, and turn it on.

3. If it falls into the water for more than 10 seconds, turn it off immediately, open it at the repair point of the mobile phone, and let the maintenance master deal with it.

Hurry up and get it out. Blow with a hair dryer.

Let it dry naturally, and then take a look.