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Dear Lenovo users, hello!
I'm very sorry, but since we are mainly responsible for computer technical support, we don't have any information about mobile phones.
Depending on your situation, please do so.
You can search for keywords to find the corresponding solution, if not, you can also communicate with professionals in the technical forum** your problem. Or inquire about mobile phone after-sales service through this link**, and consult the mobile phone engineer for details.
IDEA Forum.
Think Forum.
Lenovo Community.
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We apologize for the inconvenience.
Your situation may be caused by abnormal input methods, here it is recommended that you first click on the system settings - language and input method - default - select Sogou input method.
If you use other input methods to have this problem, it is recommended that you use the default Sogou input method instead.
It is recommended that you try a factory reset, which you can find through System Settings - Alternate Reset. Since restoring factory settings will erase the original data information, it is recommended that you make a backup first, you can use LeSync for cloud synchronization or backup data on the computer through LeSync, you can visit LeSync official**.
Hele assistant official**.
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Sorry for the inconvenience! If your phone can't make outgoing and incoming calls. It is recommended that you verify:
1. Please check whether there is any arrears, if the balance is insufficient, please make up the arrears to the operator and try; Reseat the SIM card and try to reboot;
2. It is recommended that you replace other mobile phones or compare the use of other users of the same operator in the vicinity, it is not excluded that it is caused by the poor network environment.
3. If you have the conditions to replace other SIM cards, it is recommended that you change the SIM card for comparison and use, if the individual SIM card cannot call in and out normally, it is not ruled out that it is a card failure or compatibility problem, it is recommended to contact the operator for specific testing and treatment;
4. If the above operations cannot be improved, it is recommended to back up the fuselage data and try to restore the factory settings;
If the problem cannot be effectively solved after the above operation, for your normal use in the future, it is recommended that you take the time to go to a nearby Lenovo authorized maintenance belt repair station for specific testing and processing.
Officially authorized repair site inquiry.
The business hours of the maintenance site are usually from 9:00 to 18:00 from Monday to Sunday, and the stations will be slightly adjusted according to their own operations.
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In the case that the mobile phone card still has phone bills, try to change the mobile phone card to rule out whether it is a mobile phone card. If that doesn't work, do a factory reset.
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1.Wipe and clean the screen first, and avoid stains such as sweat on your hands to eliminate external interference.
2.Check whether it appears in the interface of individual third-party software, if so, it may be caused by software abnormality or compatibility, it is recommended to uninstall and reinstall or replace other types of software;
3.If the above operation does not work, the backup data will try to restore the factory settings.
If the problem still cannot be effectively solved, it is recommended to take the time to go to a nearby Lenovo authorized maintenance station for specific testing and treatment.
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We apologize for the inconvenience.
According to the situation you described, it may be caused by the abnormal Lenovo Contacts, here it is recommended that you first find the Lenovo Contacts through System Settings - Application - All to view and clear the data;
At the same time, it is also recommended that you check the dial--settings-call settings-whether to turn on automatic answering, and it is recommended that you turn off the attempt;
If the problem persists, it is recommended that you try a factory reset, which you can find in System Settings - Backup & Reset. Since restoring factory settings will erase the original data information, it is recommended that you make a backup first, you can use the cloud service for cloud synchronization or you can back up the data on the computer through the Le Assistant, you can visit the cloud service official**.
Hele assistant official**.
At the same time, it is recommended that you contact Lenovo's authorized maintenance site in time and hand it over to engineers for testing and maintenance, which you can visit.
Find the nearest site. The business hours of the maintenance site are usually from 9:00 to 18:00 from Monday to Sunday, except for holidays, and the stations will be slightly adjusted according to their own operations.
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Go to the repair shop to flash the machine, and change the phone screen if it doesn't work after brushing.
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We apologize for the inconvenience caused.
1.Please restart your device and try again.
2.Please check whether there are other third-party dialers installed on the fuselage, and it is recommended that you try after uninstalling it;
3.Please go to the system to talk about lead settings--- application --- all, find the dialer to clear the data, including the line to deal with it;
4.If the problem is not solved after the above operations, it is recommended that you back up the body with leather for factory reset processing, if it cannot be improved after restoring factory settings, please contact the local maintenance station for specific testing and processing.
Lenovo authorized repair site inquiry.
The business hours of the maintenance site are usually from Monday to Sunday from 9:00 to 18:00, except for holidays, and the stations will be slightly adjusted according to their own operations.
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1. Check whether the Mega Socks are in arrears, if the balance is insufficient, please make up the arrears to the operator and try;
2. It is not excluded that it is caused by the poor network environment, if it appears in individual areas, it is recommended to try to change the network environment;
3. If there is a condition to replace other SIM cards, replace the SIM card for comparative use, if the individual SIM card cannot call in and out normally, it is not ruled out that it is a card failure or compatibility problem, it is recommended to contact the operator for specific detection and treatment;
4. Check the system upgrade, update and upgrade to the latest system version, and back up the data in advance to avoid loss;
5. Back up the fuselage data to avoid the loss of important data, and try to restore factory settings;
If the problem cannot be effectively solved after the above operation, it is recommended to take the time to go to a nearby Lenovo authorized maintenance station for specific testing and treatment.
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1. Is the data switch turned on?
2. Check whether the mobile phone is in arrears? Riga.
3. It may be caused by the poor local network signal, can you try and test whether other mobile phones can access the Internet normally?
Hello, sorry for the inconvenience.
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