I forgot my Tenpay password, how can I change it if I want to change it back?

Are you talking about payment passwords? There are three ways to return the payment password. First, if there is a bound mobile phone, and the bound mobile phone can continue to be used, use the bound mobile phone to call back.

Second, if you remember the password protection question filled in when you registered with Tenpay, you can retrieve it with your email address. Third, if you don't remember anything, submit a scanned copy of your ID card and get it back by appealing. If you forget the login password, it is the QQ password.

Hope it helps.

Method 1: Retrieve the security problem.

If your Tenpay payment password is lost, if your Tenpay has applied for password protection, please click here to reset the password through password protection questions.

Method 2: Get your phone back.

If you don't remember the password protection or have not filled in the password protection, but the mobile phone number bound at that time can receive SMS normally, you can click here to retrieve the payment password by receiving the SMS verification code.

Method 3: Appeal recovery.

If you don't remember the password protection or have not filled in the password protection, but remember the ID number you filled in at that time, you can click here to fill out the Claim Payment Password Appeal Form to retrieve it.

Method 4: Special Appeal Recovery.

If your mobile phone fails to retrieve the payment password, and the submission of the payment password recovery appeal form also fails, but there are still funds in the account, please don't worry, you can also refer to the following chart to provide your funds in the "Customer Service Center" - **Question**, and make a special payment password recovery.

Method 5: Cancel your account.

If you forget the certificate number registered at that time or the certificate number is filled in randomly at the time of registration, and the account has no balance or balance of 10 yuan, no financial payment coupons, no outstanding transactions, and the account has been registered for 30 days, you can apply to cancel the account and re-register.

Click to change the password to change it, provide the bound mobile phone number, and a verification SMS will be sent to you, or the password problem when registering.

Important note: If you have forgotten the ID number at the time of registration or the ID number is filled in randomly, please fill in the complaint form through the appeal in the upper right corner of the homepage, and then retrieve the payment password through special channels after the appeal fails!

Usual way of recovery:

On the Tenpay website.

Top right corner"Grievances"--"Appeal Form for Retrieving Payment Password".Then fill it out. Mainly for users who register with their own ID number.

Special Ways to Retrieve:

Note: Several conditions must be met at the same time to retrieve the payment password in a special way

a. There is a record of submitting a statement form for retrieving the payment password within the last month.

b. Provide screenshots of scanned copies of ID cards and bank cards.

c. Provide a screenshot of the recharge voucher.

The above three conditions must be met at the same time in order to retrieve the payment password through special channels.

1.If the account has no balance or the balance is less than or equal to RMB, there is no financial payment coupon, and there is no outstanding transaction, you can apply for cancellation and re-registration. Log out now

2.There is a balance in the account:

1) For the money coming in through the transfer (instant arrival) transaction, the user can provide the IP of the transaction and the scanned copy of the ID card to retrieve the password for special processing.

Note: This IP must be the network IP that operates the transfer transaction, and it can be passed.

Inquiry) Remarks:

If the transfer was made to your account, please provide the IP address of the other party and the IP address from which you accepted the transaction

If you are operating on the same computer, you only need to provide an IP address to operate the transaction.

2) For the money that comes in through the online banking recharge transaction, the user needs to provide a scanned copy of the ID card, a scanned copy of the recharge bank card, and a screenshot of the online banking recharge record (including the order number, time, and amount) to retrieve the payment password for special processing.

3) With the money coming in through the Paipai transaction, the user can provide the early Paipai registration information to verify the password retrieved.

4) The funds are obtained by recharging by NetPay, please provide a scanned copy of your NetPay card, the corresponding recharge Tenpay order number, a secure email address and explain whether the password protection information is cleared, so that we can submit it for verification for you.

5) For the money recharged by the Internet café, please provide a scanned copy of the Internet café recharge voucher.

6) The funds are recharged through the door-to-door service, and the account needs to be frozen for 14 days, and no other user can complain about it within 14 days, and the courier number can be provided to apply for special retrieval.

7) To recharge funds to Tenpay through Guangzhou UnionPay channels (including Guangdong Development Bank, China Post, etc.), you do not need to take a screenshot of the user's order, please provide a scanned copy of your ID card and bank card.

8) If the funds are refunded due to B2C transactions and the amount is returned to Tenpay, and the user cannot retrieve the payment password, there is no need to wait for 7 days, and the payment password can be retrieved directly according to the above process.

There are four ways to forget your password.

The first is to use a password to retrieve the password, in which case you will have to remember the security issue and the security email.

The second is to appeal, this kind of appeal is to upload the original ID card of the Tenpay user, the steps are: click on the "Appeal" in the upper right corner of Tenpay to enter, and click on the left "Greeting Payment Password Appeal" to operate here (this must be consistent with the ID number and name used to open Tenpay).

The third is to cancel the account, which is applicable to the situation that Tenpay has zero money (enter Tenpay, click "Appeal" in the upper right corner, click to enter the "Cancel Account" on the left, click to enter and follow the prompts to cancel it, and you can also open it after cancellation).

The fourth is the simplest and most common way, use other Q to open Tenpay!

You see that you meet that condition, just do it according to that condition, if you don't meet it, then you can only choose the fourth point.

Hello! If you don't set up a security question, you can enter the **Customer Service Xiangmu Center of Paipai.com, find the relevant categories of the Fortune Pass category, select the relevant branch of the Fortune Fortune Channel, and write the password you want to change as a question to submit! (During the submission process, you will be asked to fill in some previous passwords, ID cards, ** and other information, you can fill in truthfully, try to write everything you know, generally within 3 days there will be an email to remind you to modify successfully) Finally, I wish you to change your password as soon as possible! Thank you.

If you know the email address and password: If you can retrieve the payment password in the account settings --- the Tenpay homepage, if you forget everything, there is no money in it and no outstanding transactions, then: Tenpay homepage scrolls in the upper right corner of the --- help center---, and if you can't cancel the account, you still want to use this Tenpay, Tenpay homepage, the upper right corner of the Tenpay homepage:

Tenpay seems to have a secure mailbox to write when registering, you just need to remember your email address, and the password can be found or please enter.

Log in to Tenpay, click the appeal button in the upper right corner, fill in the appeal form correctly according to the prompts, and choose to clear the password protection data when filling in the appeal slip form, and you can also reset the password protection questions and answers after the appeal is successful.

Dig through the secret protection problem (that is, the information you filled in when you set the password), and you can use the letter to retrieve the password. If you have forgotten anything, please click on the appeal channel in the upper right corner of Tenpay! Hope to be able to solve your problem, if you are satisfied, please select "" on my answer, a gesture will encourage us to continue to solve more problems of pat friends pants loose wheel, thank you.

Remember the question? If you remember, go to Tenpay and click to retrieve the password! Will send you an email! Then follow the steps.