Big brothers and sisters, help me with the Tenpay password problem

If you forget the information and can't appeal successfully, then you can choose to log out, the general method can't be canceled, you need to appeal the QQ password to cancel. Log in to "Tenpay**"=>> Click "Appeal" in the upper right corner of the page =>> and then click "Cancel Account" At this time, you will be prompted to enter the payment password to complete the cancellation. If you can't meet the above methods, then you can choose to appeal to cancel, the appeal is your QQ password, submit QQ number information, such as application information and password modification information, all relevant information to appeal to reset the password information, if the appeal is successful, there is a receipt number, write down the receipt number, you can call Tenpay customer service to ask for cancellation or log in to Tencent customer service to submit a question, upload a screenshot of the receipt number after the appeal is successful, and confirm to wait for review.

1. When the amount of Tenpay account is less than RMB (including RMB) and there is no ongoing transaction, you do not need to enter the payment password to cancel it by yourself; 2. When the amount of Tenpay account is greater than RMB 50 and there is no ongoing transaction, you need to enter the payment password before you can cancel it; 3. If you insist on giving up the balance and canceling Tenpay, please call our customer service**0755-83762288-2 for manual cancellation. Log in to "Tenpay**"=>> Click "Appeal" in the upper right corner of the page =>> and then click "Cancel Account" At this time, you will be prompted to enter the payment password to complete the cancellation. If you can't meet the above methods, then you can choose to appeal to cancel, the appeal is your QQ password, submit QQ number information, such as application information and password modification information, all relevant information to appeal to reset the password information, if the appeal is successful, there is a receipt number, write down the receipt number, you can call Tenpay customer service to ask for cancellation or log in to Tencent customer service to submit a question, upload a screenshot of the receipt number after the appeal is successful, and confirm to wait for review.

1. When the amount of Tenpay account is less than RMB (including RMB) and there is no ongoing transaction, you do not need to enter the payment password to cancel it by yourself; 2. When the amount of Tenpay account is greater than RMB 50 and there is no ongoing transaction, you need to enter the payment password before you can cancel it; 3. If you insist on giving up the balance and canceling Tenpay, please call our customer service**0755-83762288-2 for manual cancellation.

to the customer service, and the customer service will give you a manual cancellation. If you don't know, please ask. I don't understand the receipt number and I can help you submit the information when you come back to submit it.

Hello! The payment password of Tenpay is set when you activate Tenpay, and if you forget it, you can retrieve the payment password. Tenpay payment password is a password related to Tenpay's related business changes and fund changes to ensure account security.

For example, the payment password that needs to be entered for purchase balance payment, payment, etc. It is not an online banking password. This password is very important and you should keep your payment password safe.

The payment password can be retrieved through the mobile phone: The mobile phone number bound to Tenpay can receive SMS normally, and you can retrieve the payment password by receiving the SMS verification code

Tenpay password protection data retrievalIf you remember to set the password protection answer, please reset the password through the password protection question: Appeal RecoveryYou can't retrieve the mobile phone verification code and password protection data, then please fill in the appeal form and upload your ID card** to appeal. Special Appeal Recovery:

If your Tenpay account is not registered with your identity document or registration information, and you cannot retrieve the payment password through appeal, you can retrieve the payment password through special channels according to the funds in your account**, if the above methods cannot be retrieved, then choose to cancel the account and set up new information in reactivation.

Hello, glad to answer for you. I also encountered such a problem, first you have to file a complaint on Tencent, receive it with your email, and then follow the prompt, upload a screenshot of your ID card, and then wait for a reply! It may be a long time, just be patient and wait I wish you all the best, I hope you can mine.

If you forget your Tenpay password, you can retrieve it by using the following methods.

Method 1: Retrieve the security problem.

If your Tenpay payment password is lost, if your Tenpay has applied for password protection, please click here to reset the password through password protection questions.

Method 2: Get your phone back.

If you don't remember the password protection or have not filled in the password protection, but the mobile phone number bound at that time can receive SMS normally, you can click here to retrieve the payment password by receiving the SMS verification code.

Method 3: Appeal recovery.

If you don't remember the password protection or have not filled in the password protection, but remember the ID number you filled in at that time, you can click here to fill out the Claim Payment Password Appeal Form to retrieve it.

Method 4: Special Appeal Recovery.

If you fail to retrieve the payment password on your mobile phone, and the appeal form for retrieving the payment password also fails, but there are still funds in the account, please don't worry, you can also click here to retrieve the payment password in a special way.

Method 5: Cancel your account.

Cancel your account and re-register. To cancel your account, please log in to Tenpay" and select "Appeal" in the upper right corner >> "Cancel Account" on the left >> to confirm, and then re-register and open it after the cancellation is successful.

This is very specific, and I hope it helps you.

Hello landlord, retrieve Tenpay payment password:

1. My Tenpay Account Settings Security Information: Click "Retrieve Payment Password" and retrieve the password according to the information filled in during registration.

2. Go to Tenpay in the upper right corner of "Appeal" to cancel the account and provide relevant information.

Passwords can be retrieved.

I don't know if the landlord forgot the login password or the payment password.

Retrieve your login password:

Open the Tenpay homepage and click "Forgot Password".

Then click to enter the "Modify QQ Password".

Because Tenpay passwords are all QQ passwords by default.

Retrieving the payment password:

Log in to your Tenpay account.

Click to go to "Security Center".

Then click on "Password Management".

Then click "Retrieve Payment Password" under the payment password