Lenovo S720 can be connected, you can install programs, but what is the reason why it can t be charg

We apologize for the inconvenience.

If your device cannot be charged, we recommend that you perform the following troubleshooting attempts:

a.The interface does not show charging, but the actual charging function is normal, you can check the battery status, power and other information in "System Settings - About the Phone - Status Information", if this is the case, it is recommended that you back up the fuselage data to try to restore factory settings, the menu path is as follows: System Settings - Backup and Reset;

b.The interface does not show charging, and the charging function is indeed faulty:

1.It is recommended to replug the data cable and power adapter to rule out the cause of poor contact;

2.It is recommended that you can replace the charging cable and power adapter if possible, if it can be improved after replacement, you can infer that the accessory is abnormal;

3.If you have other batteries, it is recommended to try to replace them, and it is not ruled out that the battery is caused by failure.

If the problem still cannot be effectively solved, for your normal use in the future, it is recommended that you take the time to go to a nearby Lenovo authorized repair station for specific testing and treatment.

Lenovo authorized repair site inquiry.

The business hours of the maintenance site are usually from 9:00 to 18:00 from Monday to Sunday, except for holidays, and the stations will be slightly adjusted according to their own operations.

Take out the battery, leave it for a while and then put it back on.

When plugged into your computer, there is a selection menu.

I hope it will help you, every smile you have is the best encouragement for us!

Hello, sorry for the inconvenience.

You are welcome to contact us at any time or visit Lenovo Lewen (for consultation.

Dear Lenovo users, hello!

We apologize for the inconvenience caused by the use of your mobile phone.

According to the description, the mobile phone cannot be charged, and there is a replacement of the data cable, standard direct charging, or universal rechargeable battery, all of which cannot be charged, which may be caused by the problem of the battery itself.

Since we can't see the specific situation of your mobile phone remotely, you need to take the time to go to the local Lenovo after-sales service center and let the engineer help you detect and solve it.

The problem of not being able to charge may be caused by the internal battery failure of the mobile phone, or the abnormality of the charging interface of the mobile phone or the relevant power management IC module on the motherboard. You can log on to the official website of Lenovo for the specific address.

Mine also has this problem, just go to the after-sales to upgrade the software.

1. Uninstall the synchronization software on the mobile phone and the computer, connect it for testing after reinstallation, or replace it with other synchronization software for testing.

2. It may be caused by the abnormality of the relevant data interface, please try to replace other data cables first;

3. If possible, please also change to other computers (or systems) for connection testing;

4. If you can connect normally before, but this problem has only occurred recently, it is also recommended that you can back up the fuselage data for factory reset, and the menu path is: System Settings - Backup and Reset - Factory Reset.

Since we can't see the specific situation of your phone remotely, if the problem persists, it may also be caused by the damage of the data interface of your mobile phone, we recommend that you can take the time to go to the local Lenovo after-sales service center and let the engineer help check it.

Official website authorized maintenance site inquiry:

I'll help you get it right, and you'll be like this.