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1.It is recommended to restart the phone and observe the attempt;
2.You can use Lenovo Service (Lenovo Service)-Testing Center to detect camera-related functions, and if you detect abnormalities, you can consider sending them for repair;
4.If the problem persists, go to System Settings --- Apps--- Find the Camera app and clear the data to see if it is feasible.
5.If clearing data is invalid, it is recommended to back up the data and perform a factory reset operation to rule out system abnormalities.
If the above operations cannot be solved, it is recommended to go to the Lenovo maintenance site for inspection and maintenance in time, and it cannot be ruled out that it is caused by camera hardware failure or poor contact.
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Dear Lenovo users, hello!
We apologize for the inconvenience. What's happening to you? When I enter the camera software, will the phone automatically take pictures?
If this is the case, it may be an abnormality of the camera software, you can go to the system settings --- app, find "Camera", click "Clear Data" to try.
Alternatively, you can back up your data and try a factory reset. If the problem persists, it is recommended that you go to your local Lenovo authorized repair station for specific testing. Lenovo authorized repair site inquiry.
The business hours of the maintenance site are usually from 9:00 to 18:00 from Monday to Sunday, except for holidays, and the stations will be slightly adjusted according to their own operations.
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Hello. We apologize for the inconvenience caused.
The program stops running,This is the way the Android system is designed to avoid the crash of the whole system when the program is slow or the program is abnormal.,It's normal to have an occasional occurrence.。
If this prompt appears frequently, it may also be caused by the conflict and interference of some third-party software, it is recommended that you try to uninstall the recently installed suspicious software, or find the "Camera" app through System Settings - Applications - All to clear the data and use and observe it again;
If the problem persists, it is recommended that you back up the important data (contacts, text messages, etc.) of the fuselage, and then perform a factory reset to see if it can be improved.
If it is caused by the fact that you have previously obtained root permission or flashed third-party firmware, you need to flash your computer again to restore the use of the system.
Due to the risk of self-flashing, the failure of flashing will likely affect the normal warranty of your equipment, so we do not recommend that you brush the machine by yourself, you can choose to go to the local after-sales site to let the engineer assist in processing.
The address of the repair station.
You are welcome to contact us or visit Lenovo at any time
Consult to find out.
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1. Whether to press the camera button on the side of the phone to turn on the camera by mistake;
2. There is a shortcut to turn on the camera function on the unlocking interface of some devices, check whether the camera is turned on by mistake when unlocking.
3. Check whether the installed third-party software has the function of calling the camera, and uninstall the third-party software or turn off the corresponding function;
4. If it is not interfered by third-party software, it is recommended to go to System Settings --- Application --- to clear the data of the camera to rule out whether it is caused by abnormal camera application;
5. If clearing the camera app data is invalid, it is recommended to back up the data and try to restore the factory settings (PS: remember to back up the data before the operation to avoid personal data loss), and rule out whether it is caused by system abnormality;
6. If the factory reset is still invalid, you need to go to the Lenovo maintenance site for testing and maintenance in time, which is generally caused by the underlying fault of the system, and can be solved by flashing.
Hello. We're sorry, but there is a risk associated with flashing your own device. According to the description, due to abnormal flashing steps or mistakenly flashing into the unofficial custom firmware caused by the phone abnormality, usually need to be flashed to repair, if you want to restore the system by yourself, and are willing to bear the possible risks, I personally suggest that you can refer to the following link. >>>More
According to the situation you prompted, it is judged that the mobile phone is a system problem, it is recommended that you format the mobile phone and then use it to see, if you are not familiar with the operation, you can also send it to the Lenovo customer service center to let the engineer help you troubleshoot. >>>More
Dear Lenovo users:
IDEA Forum: >>>More
We apologize for the inconvenience.
If you are slow to respond to the touch keys on the screen, here it is first recommended that you adjust it through System Settings - System - Touch and Hold Delay; >>>More
Hello. We apologize for the inconvenience.
If your device cannot enter the system with the fixed screen, we recommend that you perform a simple troubleshooting attempt by following the steps below: >>>More