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type, connect the mobile phone with the computer with a data cable, click connect in the upper left corner of the assistant, the connection process will be self-driven, the model of your mobile phone will be displayed when the connection is successful, you can click on the software, select the upgrade software, search for the software you need.
Think Forum:
Lenovo Community.
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Hello. Some software on the mobile phone cannot be installed, the following possibilities cannot be ruled out: the mobile phone memory is insufficient, the memory needs to be cleaned up, and the software is too large; Third-party software compatibility, try different platforms** try. The phone is abnormal, restart, backup data restore factory settings attempt.
You are welcome to contact us or visit Lenovo at any time
Consult to find out.
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The firmware version of the phone is too low.
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Dear Lenovo mobile phone users, hello!
Sorry for the inconvenience caused to the normal use of your mobile phone. According to the description, if the phone can't install the software directly, what is the specific situation? It is recommended that you try to confirm and operate:
1. Android platform device, the format supported by the software is: apk, can not install software in other formats, please understand.
If it is the software copied from the computer to the mobile phone, it is recommended that you confirm whether the ** RAR and other compression problems, you need to decompress the apk format on the computer, and then copy it to the mobile phone memory card).
4. Go to the "System Settings - Storage" of the mobile phone to check the installation location of the software - whether the internal storage space is insufficient.
If the internal storage space is insufficient, you can uninstall some unimportant software before using, or go to the phone's "System Settings--Application--Already**" to move some of the software that can be moved to the built-in memory card of the fuselage, 5. In addition, it may also be caused by system abnormalities, it is recommended that you back up the important data of the fuselage, and then operate to restore the factory settings of the mobile phone to see if it can be solved.
6. If you have flashed the third-party firmware or rooted the system due to previous operations, you need to re-flash the system to restore the use of the system.
Since we can't see the specific situation of your phone remotely, if the problem persists, we can't solve it effectively. We recommend that you take the time to go to your local Lenovo after-sales service center and let the engineers help test and solve the problem. You can log in to the official website to check the address.
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Yes, you can use the Android system! You want the **apk suffix format of the software. If you don't know what software you want on **360 mobile phone assistant or 91 assistant or other software, search directly for what software, and then finally transfer the data of the computer through the data cable.
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In the settings directory, in the application directory, the first item is the software installation of the allowed location**, check it.
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Dear users, hello!
Sorry for the confusion, if your device cannot be installed with some software, please follow the following methods to troubleshoot:
1. Check whether the installed software is too large and the remaining free space on the device is not enough to install the software, you can go to System Settings - Storage to view the remaining capacity of the storage space;
3. If the above two checks are still unable to be installed, it is generally caused by the software is not compatible with your device.
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If the above solutions do not solve your problem, you are welcome to use the official WeChat of Lenovo service ** consultation, click on friends on WeChat on the mobile phone, add friends, search for numbers, enter "Lenovo service", add Lenovo service official WeChat, you can consult anytime and anywhere, service time 9:00-21:00.
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2. Change the app store, such as the app, the machine market, etc., if the other stores can be normal**, it is not excluded that the current store server is abnormal or the software is abnormal, you can uninstall and reinstall it;
3. Check whether the internal or external memory card of the mobile phone is caused by insufficient space, it is recommended to go to Settings - Storage to check, if the space is insufficient, you need to delete the useless data in the corresponding memory card to free up space;
4. Back up the fuselage data for factory reset processing, if it is invalid, it is recommended to contact the local maintenance station for processing.
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Just restart your phone.
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Dear users, hello!
I'm sorry to cause you confusion, if all the software on your device cannot be installed, please troubleshoot as follows:
2. Go to System Settings - Storage to check whether the storage space of the phone is insufficient, if it is insufficient, you need to uninstall the old app to free up space;
3. If it is not caused by insufficient storage space, it is recommended to restart the phone to try to rule out whether it is caused by a temporary system abnormality;
5. If the above suggestions are invalid, it is recommended to back up the data and restore the factory settings.
If it still can't be solved after restoring the factory settings, you need to go to the Lenovo maintenance site for testing and maintenance, which is not ruled out to be caused by the abnormality of the underlying system, and can generally be restored by flashing.
Inquire about authorized maintenance sites on the official website.
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Is it in the security item, there is no check on the unknown ** software item?
Dear Lenovo users:
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We apologize for the inconvenience.
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