Lenovo S720Why can t I find the software after getting down?

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Dear Lenovo users, hello!

It is recommended that you check whether the memory storage space is sufficient, uninstall some unnecessary software to see if it can be installed normally, choose to update the new version of the program or install it through other means.

You can also make inquiries through the following platforms to solve your problems.

MIDH Service Support**.

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Say it for sure: all the software you can't use was installed on the memory card before, and you deleted all the program data, of course you can't use it, just reinstall it.

If you can't install it, it may be that the memory is not enough, you can clean it up, move everything that can be moved to the memory card, and try again.

Dear Lenovo users, hello!

1. Android platform device, the format supported by the software is: apk, can not install software in other formats, please understand.

If it is the software copied from the computer to the mobile phone, it is recommended that you confirm whether the ** RAR and other compression problems, you need to decompress the apk format on the computer, and then copy it to the mobile phone memory card).

4. Go to the "System Settings - Storage" of the mobile phone to check the installation location of the software - whether the internal storage space is insufficient.

If the internal storage space is insufficient, you can uninstall some unimportant software before using, or go to the phone's "System Settings--Applications--Already**" to move some of the software that can be moved to the SD memory card, 5. In addition, it may also be caused by system abnormalities, it is recommended that you back up the important data of the fuselage, and then operate to restore the factory settings of the mobile phone to see if it can be solved.

Since we can't see the specific situation of your phone remotely, if the problem persists, we can't solve it effectively. We recommend that you take the time to go to your local Lenovo after-sales service center and let the engineers help test and solve the problem. You can log in to the official website to check the address.

2. Change the app store, such as the app, the machine market, etc., if the other stores can be normal**, it is not excluded that the current store server is abnormal or the software is abnormal, you can uninstall and reinstall it;

3. Check whether the internal or external memory card of the mobile phone is caused by insufficient space, it is recommended to go to Settings - Storage to check, if the space is insufficient, you need to delete the useless data in the corresponding memory card to free up space;

4. Back up the fuselage data for factory reset processing, if it is invalid, it is recommended to contact the local maintenance station for processing.

Just restart your phone.

Hello. We apologize for the inconvenience.

According to your description, if the installation package you are referring to ** is missing, it may be due to the installation package being automatically deleted by the app store after installation or the software that has been cleaned up of junk is removed by default, if you have the habit of keeping the installation package, you can go to the music store (

If you are referring to **, the installed software will be automatically lost, here it is recommended that you back up the important personal data and data on the phone and then restore the phone to factory settings (main menu - system settings - backup and reset - factory reset) and then re**, installation and use observation to troubleshoot the system abnormality.

If the problem persists after factory reset, it is recommended that you take the time to go to a Lenovo authorized repair site and have the device tested and maintained by our engineers.

You can access:

Find the nearest site. The business hours of the maintenance site are usually from 9:00 to 18:00 from Monday to Sunday, except for holidays, and the stations will be slightly adjusted according to their own operations.

You are welcome to contact us or visit Lenovo at any time

Consult to find out.

Stored in an external memory card, mine is like this will take a while to show up.

Hello, sorry.

If the program icon in the device menu shows that this is lost, please follow the following suggestions for simple troubleshooting:

1. Please go to System Settings - Application to find out whether the lost program is installed in the fuselage normally, if you can't see this software in the application list, it can prove that the program has been uninstalled, it is recommended to reinstall it;

2. The default storage location has been changed, resulting in the loss of the program, it is recommended that you reinstall it for observation;

If the problem still persists, please take the time to go to the specific testing department of the Lenovo site to dig carefully.

You can visit the official website for inquiries:

You are welcome to contact us or visit Lenovo at any time

Consult to find out.

Dear Lenovo users, hello!

IDEA Forum:

Think Forum:

Lenovo Community.