The hotel is fully booked and cannot provide a reserved room, how to compensate

The hotel has been booked and the hotel is full, but inform you in advance, the hotel has booked other rooms for you, as long as the hotel is not lower than the original hotel standard, ** equal, if you have not paid the deposit, just ask the hotel for compensation on the grounds that we are not satisfied, you will not get compensation. That is, if you go to the court and win the lawsuit, your manpower and financial resources are very expensive, and the best punishment you can give them is not to spend in their stores again. On the other hand, they help your hotel **, the conditions are not lower than the original room, people have taken remedial measures, if the attitude is good, forget it!

It is a breach of contract, and if no loss has been caused and remedial measures have been actively taken, and the parties have not stipulated the liability for breach of contract, there is no question of compensation.

If there is a prepayment or deposit, it can be refunded.

If there is a deposit clause, you can ask for a double refund.

This is a question of the lease contract, and it depends on whether the contract is concluded and effective.

A contract is formed if it can be proved that there is a willingness of both parties to enter into a contract with each other and that there are offers and acceptances.

The lease contract is a contract of promise and does not need to be concluded in writing.

This situation is a breach of contract, if no loss has been caused and remedial is actively taken, and the parties have not stipulated the liability for breach of contract, there is no question of how much compensation is paid If there is an advance payment or deposit, it can be refunded If there is a deposit clause, it can be asked for a double return.

Consult a professional for details.

Tool! For this problem, you can call 110 in a **ask** lawyer free of charge I hope it will help you solve your problem

<>Free exchange of rooms at a nearby hotel (with your consent).

2. Refund and pay no more than 1 to 1 price difference (that is, you can now book a more expensive room for 200 yuan, and you can apply for a price difference of no more than 200 with the invoice water bill).

Ctrip Blind Zhenyuan is a leading ticketing service company, founded in 1999 and headquartered in Shanghai, China. With more than 600,000 member hotels at home and abroad, Ctrip is the hotel reservation service center of China Linglv Peixian.

First: If you arrive within the reservation time, the hotel must reserve the room for you, second: if there is no room or the hotel staff has changed rooms, you can directly call eLong after-sales customer service to complain directly, third:

The consumption voucher cannot be directly offset, and will be returned to your eLong cash account within 3 days after you check in normally or take the plane.

The customer makes a reservation through the online platform, and after submitting the order and making a successful reservation, it indicates that the customer has established a contractual relationship with the platform or the hotel. If the hotel receives the reservation but fails to provide accommodation, or if other arrangements do not match the conditions of the reservation, the customer is entitled to a compensation of three times; After negotiation between the parties, the accommodation provided is better or the same as the reservation rules, and the customer has no right to claim compensation. Similarly, if the hotel does not receive the reservation due to a problem with the platform, and the customer has no room to stay, the customer has the right to claim compensation from the platform.

Legal basis. Article 577 of the Civil Code of the People's Republic of China [Liability for breach of contract] If one of the parties fails to perform its contractual obligations or the performance of its contractual obligations does not conform to the agreement, it shall bear the liability for breach of contract such as continuing to perform, taking remedial measures, or compensating for losses.

The above is only the current information combined with my understanding of the law, please take your reference carefully!

If you still have questions about this issue, it is recommended that you organize the relevant information and communicate with a professional in detail.