My phone can connect to wifi, but why can t I use it?

Enter the address in Internet Explorer".

Then press Enter, and then enter the default password in the dialog box prompting for password: admin:

Click "Wireless Settings, Basic Settings", and then select "Turn on wireless function".

Click "Wireless Security Settings", then select "WPA-PSK WPS2-PSK", confirm the following settings, enter "PSK Password" to confirm the password required to connect to wireless on mobile phones, computers, etc., and then click "Save" at the bottom

After clicking "Wireless Advanced Settings", uncheck "Turn on WMM", which is the main reason for the disconnection of the mobile phone

Click the Menu button on your phone while the phone is in standby, and then select "Settings"."：

Click Wireless & Networking:

Click "Wi-Fi" to turn on the wifi switch:

Click on "Wi-Fi Settings":

Enter the wifi password you just set and click "Connect":

Wait a while and then reconnect to the wifi:

As shown in the figure below, you have successfully connected to the router and continue to surf the Internet, which is the traffic of the router used

Click Host Status to query the number of devices that have been logged in to the wireless router and the corresponding device networking information

The mobile phone is connected to wifi, but it can't be connected to the network, it may be that the number of routers and the return of no net potato hunger.

The phone is connected to wifi normally but can't access the internet:

1. Check your phone's settings.

Check if there is a wifi icon in the status bar, or go to Settings --WLAN to see if the wifi has been successfully connected.

Go to Settings - Other Networks & Connections - Private DNS to see if Private DNS is set, if so, it is recommended to set Private DNS to off and try again.

2. Check WiFi

Please compare whether the same wifi connection is normal with other mobile phones, and confirm whether it is the wifi or mobile phone. If it is due to Wi-Fi, please restart the wireless router to check. Some public Wi-Fi networks require browser authentication before they can connect to the Internet.

3. Check the network permissions.

Please go to iButler - Traffic Management Traffic Monitoring - Network Management - WLAN - Turn on the software networking permission.

4. Check the environmental causes.

If the phone is far away from the router, although the wifi signal is displayed, it may not be able to access the Internet, it is recommended to adjust the distance between the phone and the router before trying.

5. Turn off V-P-N

Go to Settings - Other Networks & Connections - V-P-N - Click on the connected V-P-N network - Disconnect and connect to WiFi again.

6. Reset network settings.

Make a data backup, go to Settings - System Management - Backup & Reset - Reset Network Settings - Reset Settings, and then use it to view.

Note: Resetting the network settings will clear the connection records such as Wi-Fi, mobile data network, Bluetooth, etc.; If you have dual SIM, you need to select the corresponding SIM card.

7. Reset all settings (do this when you can't see the reset network settings menu).

Note: This action will not delete the software or files, only reset all the settings; For data security, you can back up important data before operation.

8. Service center testing.

If you are using a Huawei phone and can connect to Wi-Fi but cannot access the Internet, you can use the following methods to troubleshoot the problem:

1. If you are using a home network, it is recommended to connect to other WiFi or mobile phone personal hotspots for testing and troubleshooting

1.If connected to other wifi is normal.

1) Please do not stay away from the router;

2) Please check whether the broadband account expires, restart the router and restart the phone before trying;

3) If the router has been set to the blacklist and whitelist, you need to check whether the MAC address of the mobile phone is added to the router, if the router does not set the blacklist and whitelist, please power off the router and restart the attempt.

2.If you connect to other wifi, you can't get online.

1) Please turn the WLAN switch back on and try to connect;

2) It is recommended to search for Restore Network Settings in Settings and follow the on-screen prompts to restore. (Note: This restores the Wi-Fi, mobile data, and Bluetooth connection records and deletes the Wi-Fi and Bluetooth connection records).

2. If you are using a public network:

1.Try using it in a place with a small amount and confirm that the hotspot is working properly.

2.Please check if you need to log in through a browser** to register before you can access the Internet.

3. If individual applications are not available online:

Please open Settings, enter Traffic Management in the search box above and click to enter the Traffic Management page, click Application Networking, and check whether the WLAN permissions are checked for individual applications.

If the problem persists, we recommend that you back up your data (third-party apps such as QQ and WeChat need to be backed up separately) and bring your purchase voucher to the Huawei Customer Service Center for testing.

Make an appointment for service. Boarding service.

Repair spare parts** inquiry.