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If your phone shows that you are connected to a wireless network, but you still can't access the Internet, we recommend that you:
1.Turn off your phone, restart your router, and reconnect to your wireless network.
2.Confirm the transmission bandwidth of the router (the supported router supports 40 MHz, we recommend setting it to 20 MHz) and check whether the router network is normal.
3.Confirm that IP address filtering is set up in the router MAC address filtering.
4.If you still can't access the Internet via Wi-Fi, we recommend that you try using a static IP address.
1).If you are using the Android operating system, the method: Settings - Wireless & Network - WLAN Settings - Menu Key - Advanced - Use Static IP to check the box.
2).If you are using Android or above, you can do the following: Settings - (Connect) - WLAN - Select a wireless hotspot - Show advanced options - Tick - Swipe down the screen - IP settings - Static - IP address Gateway.
5.Connect to a different router attempt.
6.Factory reset after backing up your phone's important dataTry to: Settings - Reset Privacy - Factory Reset.
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Hello: Restart your phone, if that doesn't work, you can try to connect with a static IP address in your phone's settings. When you set an IP address, you can view the IP gateway of the router through your computer.
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If you are using a vivo phone, you can troubleshoot it by referring to the following methods:
1. Check your phone's settings.
Check if there is a wifi icon in the status bar, or go to Settings --WLAN to see if the wifi has been successfully connected. In addition, go to Settings - Other Networks and Connections - Private DNS to see if private DNS is set, if it is enabled, it is recommended to set Private DNS to off and try again.
2. Check WiFi
Please compare whether the same wifi connection is normal with other mobile phones, and confirm whether it is the wifi or mobile phone. If it is due to Wi-Fi, please restart the wireless router to check. Some public Wi-Fi networks require browser authentication before they can connect to the Internet.
3. Check the network permissions.
Please go to iButler on your phone - Traffic Management Traffic Monitoring - Network Management or Settings Application and Permissions - Permission Management to check whether the application network permission has been enabled.
4. Check the environmental causes.
If the phone is far away from the router, although the wifi signal is displayed, it may not be able to access the Internet, it is recommended to adjust the distance between the phone and the router before trying.
5. Reset the network settings.
Go to Settings - System Management - Backup & Reset - Reset Network Settings - Select the corresponding SIM card - Reset Settings, and then use View.
Note: Resetting network settings resets Wi-Fi, mobile data, and Bluetooth connection records.
6. Reset all settings.
Go to Settings - System Administration - Backup & Reset - Restore all settings and follow the on-screen prompts.
Note: Restoring all settings will not delete any data or files, only all settings of the phone will be restored, some third-party application accounts need to be logged in again, please confirm that it does not affect the use of the software before operating.
7. Service center testing.
If the above methods do not solve your problem, please back up your mobile phone data in advance, and bring your mobile phone and purchase voucher to vivo customer service center for testing.
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There are several reasons why your phone is connected to wifi but you can't access the internet
1. The wifi itself is a problem, and the wifi may not be connected normally, resulting in the inability to access the Internet.
2. Router problems, the router may be overheated or damaged.
3. Broadband arrears may lead to inability to access the Internet.
4. The wifi name contains Chinese, resulting in some mobile phones unable to connect to the Internet.
5. There may be a problem with the mobile phone system, which may cause the connection to wifi but the Internet cannot be accessed.
Suggested workaround:
1. Use other mobile phones or devices to connect to wifi to try whether you can access the Internet, and rule out the wifi itself.
2. Restart the router to try, or restore the router to factory settings, then dial up the Internet again, and reset the wifi according to the setup wizard, or change to a new router and dial up to connect to the Internet.
3. Contact broadband customer service to confirm whether there is any abnormality in the broadband, such as arrears, recharge the broadband, and then dial up the connection.
4. If the wifi name contains Chinese, it is recommended to modify it to English or a combination of English and numbers before connecting.
5. If the above reasons are ruled out, it is likely to be a problem with the mobile phone system for a long time, it is recommended to restore the factory settings or flash the phone to see if it can solve the problem.
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Hello pro 3, I know high-quality teachers, sincerely provide you with consulting services! I have received your question and am sorting out the answer, please wait a few minutes, I will definitely reply, don't worry.
Hello, there are many reasons for the failure, and it is impossible to determine which one it is, so you can only try them one by one. 1.If there is a problem with the computer, restart the computer once, it is recommended to shut it down, and then press the physical button to turn it on; 2.
The IP address and DNS address are set to enter the local connection, and the IP address and DNS address are set to be obtained automatically. 3.If the NIC driver is faulty, it is recommended to disable the NIC driver first, and then restart it to see if the connection is normal. 4.If there is a problem with the wireless router, the wireless router will be powered off for a few minutes and then powered on and restarted. 5.
After the third step, the mobile phone wifi is still viable, and the computer is still not working, it is recommended to uninstall the network card driver, and then reinstall the corresponding model of the network card driver. 6.Step 4: If the fault persists, restore the wireless router to factory settings and reset the Internet access parameters.
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The reason why your mobile phone connection cannot access the Internet may be due to the weak or invalid wifi signal and network restrictions, so it is best to reconnect to an address with a strong wifi signal and a smooth network to use, so as to achieve better results.
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If other people's mobile phones can be connected to wifi, only if you can't connect, then there are two possibilities, the first may be that your mobile phone reception signal is broken, and the second possibility is that your mobile phone has too much garbage, and it is easy to connect when the memory is full.
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Shut down and restart, if it doesn't work, delete the network and reconnect, or if it doesn't work, log in to the router to see if you accidentally pulled into the blacklist.
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If someone else's mobile phone can even access the wifi, but you can't, it may be because you, the owner of the wifi, blocked you, so you can't connect no matter how you connect, on the other hand, the signal you are exposed to is too weak.
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Other mobile phones are connected to w f can go online, which means that the network is fine, and your connection can not go to the Internet, maybe you have turned on the airplane mode by mistake. Check it out.
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The first thing is to see if the network you are linking to is actually connected. If there is no problem with the connection. That is, you need to restart your phone. This way the reconnection is ready to use.
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If your network has shown that you are connected to WiFi, but you can't use it, it may be caused by an unstable network signal, or your phone is far away from the router.
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Because you need a password to connect to wifi, you don't have a wifi password and your mobile phone doesn't have wifi set up
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In this case, you can also turn off your phone and reconnect it, and I think you should be able to access the Internet.
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After you turn off your phone, restart it. Try again. It's possible. You can get online.
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Why is it possible for other phones to connect to wifi, but mine cannot connect to the Internet? You still haven't got the password right.
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Summary. Hello! The first method: Let's talk about the idea first: use the elimination method and start from the source.
The fiber-to-home connection is the cat, the cat is connected to the router, and the router transmits the wireless signal to our mobile phone.
Then we check the cat first, generally from the left to count the second light is the signal light, the light is on means that there is a signal, if it is not on, then OK, it is his problem, at this time you need to check whether the optical fiber is in good condition, if necessary, call the broadband after-sales ** to explain the situation, please customer service to check whether the broadband in the area is faulty.
If the cat's light is on, look at the router again, and generally restart the cat and the router (power off for 5 minutes), at this time most of the situation can solve the problem!
The above is the first step, if your problem is solved, then ok, you don't need to look down, if it still doesn't solve your problem, then you need to continue to look down.
The second method:
Adjust your phone's settings.
Find the phone settings - wifi and wireless network - use wifi - find the wireless network that can't access the Internet - long press the wifi name, click on modify network, click on advanced options - find the IP settings, set it to static, fill in the IP address with your local network IP address (or the last two digits of the static IP address can also be changed), and finally click Save.
Why can other mobile phones connect to wifi but can't access the internet on my connection?
Hello dear! I've seen your question and I'm trying to sort out the answer, and I'll get back to you in five minutes, so please wait a minute
Hello! The first method: Let's talk about the idea first:
With elimination, start at the source. The fiber-to-home connection is the cat, the cat is connected to the router, and the router transmits the wireless signal to our mobile phone. Then we check the cat first, generally from the left to count the second light is the signal light, the light is on means that there is a signal, if it is not on, then OK, it is he has a problem, at this time you need to check whether the optical fiber is in good condition, if necessary, call the broadband after-sales ** to explain the situation, the chain did not ask customer service to inquire whether the broadband in the area is faulty.
If the cat's light is on, look at the router again, and generally restart the cat and the router (power off for 5 minutes), at this time most of the situation can solve the problem! The above is the first step, if your problem is solved, then ok, you don't need to look down, if it still doesn't solve your problem, then you need to continue to look down. The second method:
Adjust the phone settings to find the phone settings - wifi and wireless network - use wifi - find the wireless network that can't go to the Internet - long press the wifi name, click to modify the network, click on the advanced options - find the IP settings, set it to static, fill in the IP address of your own local network IP address (or the static sedan car IP address can also be changed to the last two sails of the match), and finally click Save.
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If you are using a Huawei phone and can connect to Wi-Fi but cannot access the Internet, you can use the following methods to troubleshoot the problem:
1. If you are using a home network, it is recommended to connect to other WiFi or mobile phone personal hotspots for testing and troubleshooting
1.If connected to other wifi is normal.
1) Please do not stay away from the router;
2) Please check whether the broadband account expires, restart the router and restart the phone before trying;
3) If the router has been set to the blacklist and whitelist, you need to check whether the MAC address of the mobile phone is added to the router, if the router does not set the blacklist and whitelist, please power off the router and restart the attempt.
2.If you connect to other wifi, you can't get online.
1) Please turn the WLAN switch back on and try to connect;
2. If you are using a public network:
1.Try using it in a place with a small amount and confirm that the hotspot is working properly.
2.Please check if you need to log in through a browser** to register before you can access the Internet.
3. If individual applications are not available online:
Please open Settings, enter Traffic Management in the search box above and click to enter the Traffic Management page, click Application Networking, and check whether the WLAN permissions are checked for individual applications.
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