Does anyone know the origin of the butler? 50

Nowadays, the rise of "butler" in some high-star hotels in China, known as butler in English, originated from the butler service in the early aristocratic families in England, and has now evolved into today's "butler" service.

The so-called "personal butler" is actually a more professional and private high-end hotel service, which is to concentrate the services in the hotel into a high-quality service staff to provide personalized services for guests. Butler service has become the mainstream trend of competition and development in the international hotel industry.

Mr. Robert Watson, President and Chairman of the British Professional Butler Guild, said, "Butler service is a seamless service achieved by the coordination of butlers, and it is the way to achieve a high degree of customer satisfaction!" ”

Sofitel Jinan Ginza.

Grand Hotel ** Suite.

Sofitel Ginza Hotel's ** suites can provide guests with free butler service, and ** suites cost 20,000 yuan per day.

Guihe Crowne Plaza Hotel.

Executive suite butler service.

The Executive Suites at the Crowne Plaza Hotel, another five-star hotel in the provincial capital, also offer butler service.

St. Regis Hongta Hotel.

Located in Pudong New Area, The St. Regis Hongta Hotel is the epitome of Shanghai's luxury hospitality industry. The hotel has more than 300 luxurious rooms and suites, with personalized butler service and a strong artistic atmosphere. The market price of the superior deluxe single room is 3406 yuan.

The concept of butler service in the modern hotel industry originates from the golden key service of the "World Golden Key Organization". In reality, the role of a butler is usually found in high-end pants hotels. Therefore, as an excellent personal butler, both from the appearance and the internal quality have high requirements, just like Pan Yulong in the play "Five Star Hotel", there is affinity, gentle eyes and manners, so that customers can enjoy the service at the same time, but also feel the warmth of home.

In modern society, with the improvement of people's living standards, more and more people have begun to pay attention to their quality of life. The concept of personal butler was born. So, what is the concept of a personal butler?

First of all, the personal butler can be traced back to the ancient domestic servant system. In ancient times, wealthy families would hire some servants to manage the affairs of the house, and these servants were stewards. The duties of a housekeeper include taking care of family members, managing family property and belongings, and planning the daily life of the family.

With the development of modern society, the duties of a housekeeper have gradually changed. Modern butlers not only need to have the ability to manage household affairs, but also need to have certain professional skills, such as cooking, cleaning, nursing, etc. In addition, with the development of science and technology, personal butlers also need to have certain technology application capabilities, such as the management and maintenance of smart homes.

Secondly, the concept of a personal butler** is also related to changes in the socio-economic environment. With the development of the economy, more and more people have begun to pay attention to their quality of life, and personal butler has become a way to improve the quality of life. In addition, the pace of modern life is getting faster and faster, and the pressure of busy work and life makes people more in need of a caring butler to assist them in handling family affairs.

Finally, the concept of a personal butler** is also related to people's perception of family relationships. In modern society, the role of family relationships is becoming more and more important, and personal butlers have become a way to maintain family relationships. A personal butler can not only assist family members with family affairs, but also provide more love and attention to family members, making family members more united and harmonious.

To sum up, the concept of a personal butler** can be traced back to the ancient domestic servant system, and is also related to changes in the socio-economic environment, people's awareness of family relationships, and other factors. With the improvement of living standards and the acceleration of the pace of life, the demand for personal butlers is also increasing, and they have become an indispensable part of modern society.

When customers enter the hotel, they can see in the lobby that both the male and female housekeepers are wearing black "tuxedos", with a friendly smile on their faces, and they have thoughtful and meticulous management service processes when receiving VIP guests. First of all, it is necessary to make a detailed reception plan, including understanding the living habits and personal preferences of the guests, such as the water temperature that the guests like when bathing, and the meals they like to eat during meals. After the guest checks in, the "tuxedo" should adjust and enrich the reception plan formulated in advance according to the guest's preferences, provide services for the guests' daily life, itinerary, meals and other details of life, and do a good job of the housekeeper's diary, and the housekeeper's service is also 24 hours a day.

Most importantly, the most basic professional ethics of a butler during the service period also lie in the strict confidentiality of the personal privacy of the guests. In addition to the VIP guests of the hotel, according to the specific situation of other guests, the butler department will arrange whether to require butler service. For example, some elderly customers, if there is a situation of limited mobility and need personal care, the housekeeping department will immediately make corresponding arrangements.

Although there is a certain range of people served by the butler, it is generally to stay in a specific area of the room or make an important reception reservation in advance. This usually includes politicians, business celebrities, celebrities, etc., but in most cases, guests staying in hotels and making reasonable requests will be served according to the situation.

The so-called "butler service" is a more professional and private one-stop hotel service, which is a one-person service that integrates the front office, guest rooms and catering departments of the hotel. Guests staying at the hotel will be served by a designated professional butler who will serve him or her exclusively. All the services required by the VIP are such as:

Unpacking luggage, check-in and check-out, room service, early morning calls, food delivery, laundry, ticket booking, travel and secretarial services are all taken care of by this butler. This more personalized service greatly facilitates and satisfies the needs of hotel VIPs.