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You can use the wifi to get free internet if you receive a wireless network.
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See if your phone is down?
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Hello: It is recommended that you check whether the data connection is turned on on the mobile phone, if the connection cannot go to the Internet, it is recommended that you reset the mobile phone APN attempt: Settings - Wireless and Network - Mobile Network - Access Point Name - Menu - Reset to Default Settings, and then check if there is a 2G 3G network flag at the top of the mobile phone screen, if not, it is recommended that you restart your mobile phone to try; If the above methods can not be solved, it is recommended that you change other SIM cards to see if the same phenomenon occurs, if you can not connect, it is recommended that you check whether the mobile phone version is the latest version, please shut down and restart after updating to check whether it is back to normal, if the above methods can not help you solve it, it is recommended that you back up your mobile phone data (**book, short message, multi** files, etc.), restore factory settings (settings - privacy - factory reset) If the problem still exists, it is recommended that you bring the mobile phone three packs of certificates, Send your phone to the nearest Samsung service center for testing, please visit:
Have a great day!
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Hello: If you can't access the Internet via mobile data, it is recommended that you:
1w999 is a telecom custom machine that needs to be put into the telecom card in card slot 1 (g network card does not support Internet access) 2Please try to change the SIM card of another mobile phone, or you can try again at a different time period or network environment.
3.Back up data (contacts, text messages, **, etc.), factory reset (Settings - Reset Privacy - Personal - Factory Reset).
4.Try it after upgrading your phone.
5.If the problem persists, it is recommended that you bring the purchase invoice, repair card and mobile phone to the local Samsung service center for professional engineers to help you test. Please visit the specific service center address.
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If your phone shows that you are connected to a wireless network, but you still can't access the Internet, it is recommended to:
1.Turn off your phone, restart your router, and reconnect to your wireless network.
2.Confirm the transmission bandwidth of the router (the supported router supports 40 MHz, we recommend setting it to 20 MHz) and check whether the router network is normal.
3.Confirm that IP address filtering is set up in the router MAC address filtering.
4.If you still can't access the Internet via Wi-Fi, we recommend that you try using a static IP address. Method: Settings - (Connect) - WLAN - Select a wireless hotspot - Show advanced options - Tick - Swipe down the screen - IP Settings - Static - IP address Gateway.
5.Connect to another router and try to taste.
6.Try to restore factory settings after backing up your phone's important data.
If the problem still exists, it is recommended to bring the purchase invoice, three-guarantee voucher and mobile phone to the Samsung service center for testing by engineers.
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If your phone cannot connect to Wi-Fi, it is recommended that you:
1.Confirm whether other devices under the same no-start cable network are connected normally and troubleshoot network issues.
2.If other devices can be connected, please check that the Wi-Fi password entered is correct.
3.Reconnection after trying to forget network operation is stuck. Method: Swipe down the top curtain of the screen - press and hold the WLAN icon to enter the wireless network setting interface - click and hold the name of the wireless network that is not successfully connected and do not let go Forget the network and quietly search for the connection again.
4.If it doesn't work, restart your phone and router separately and try to connect again.
5.Check the system version of the device and upgrade to the latest version.
6.If you still can't connect to the Wi-Fi, it is recommended to back up important data (contacts, text messages, **, etc.) in your phone and try to restore factory settings.
If the problem persists after the above operations, please bring the purchase invoice, warranty card and device to the Samsung service center for inspection.
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Hello dear Samsung users:
Based on your description, it is recommended that you:
1.Turn your phone and wireless devices on and off again.
3.An attempt was made to replace the static IP address.
4.If conditions permit, changing to another router or trying to connect wirelessly will cause this phenomenon.
5.Back up your phone's data (**book, SMS, multi** files, etc.), and restore factory settings.
6.Test after updating the system version.
If the problem persists, we recommend that you take your phone to the nearest Samsung service center for testing.
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Hello dear Samsung users:
Based on your description, it is recommended that you:
1.Turn your phone and wireless devices on and off again.
2.Long press and hold the network name - select Forget, turn on the phone WLAN, search for signal connection attempt3If possible, change to another router or try to connect wirelessly4
Back up your phone's data (**book, text message, multi** files, etc.), restore factory settings5Test after updating the system version.
The following methods can be used:1Turn off and on the wireless network of the mobile phone; 2.Restart your phone and search the network again; 3.Open the wireless network in the phone settings and add the network again; 4.Restart the Broadband modem and router.
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