Poor property service, how can I solve it

The property company is only a bridge and link between the owner and the developer, the property company is not for you to repair the house, is to serve the maintenance and maintenance of equipment and facilities in the public area outside your home, public order maintenance, cleaning, greening and other matters, such as specific matters, please see the "property service contract" signed by you and the property company, if there is something to help the owner coordinate the construction unit hired by the developer to repair for you.

From the day you get the keys to your house, you have signed the "Commercial Housing Quality Assurance Certificate" with the development company, which has clear regulations that every part of your interior has a warranty period, and the developer is responsible for it during the warranty period, and you are responsible for it outside the warranty period.

I suggest that if you have a problem with the quality of the project, if the construction party does not come to repair, please go to the quality inspection department to identify, get the certificate of the quality inspection department, you can repair it yourself, and then manage the construction unit to ask for money, if not, you can also go to the court to sue the construction unit.

The first thing to look for is the owners' committee. If it is really not possible, the owners' committee can pass the decision to change the property company. The owners' committee is made up of residents in your community, and you can find it by asking your neighbors.

The investigation is carried out by the police station, and the role of the property is to do its best to assist in the investigation, after all, the property company is not a law enforcement unit can be reported to the owners' committee, and the owners' committee will handle it First of all, you have to understand that burglary, if.

See which property company it is, and then make a **complaint!!

I have to complain about this bit of b, and I haven't seen the world's dirt buns.

Go directly to the reporter ** their company.

Legal analysis: If the property service is not in place, there are many ways to urge the property to rectify: 1. If the property service is not in place, the owner can give feedback to the owners' committee and ask the property to rectify within a time limit.

If the property management company is still not met after rectification, the owners' committee may dismiss the property management company. 2. If the property service is not in place, the owner can also take the form of litigation to protect his own rights and interests.

Legal basis: Property Management Regulations

Article 6 The owner of the house is the owner. The owner has the following rights in the management of the property and the management of the property:

1) In accordance with the provisions of the property service contract, accept the services provided by the property management service enterprise;

2) Propose to convene a meeting of the general meeting of owners and make recommendations on matters related to property management;

3) Propose to formulate and revise the management statute and the rules of procedure of the owners' general meeting;

4) Participate in the meeting of the general meeting of owners and exercise the right to vote;

5) To elect the members of the owners' committee and enjoy the right to be elected;

6) To supervise the work of the Bird State Owners' Committee;

7) Supervise the performance of property service contracts by property service enterprises;

8) The right to know and supervise the use of the common parts of the property, common facilities and equipment, and related sites;

9) Supervise the management and use of special maintenance funds for common parts of property and common facilities and equipment (hereinafter referred to as special maintenance funds);

10) Other rights provided for by laws and regulations.

Article 47: The rights and obligations of property users in property management activities shall be agreed upon by the owners and property users, but shall not violate the relevant provisions of laws, regulations, and management regulations.

If the property user violates the provisions of these Regulations and the Management Regulations, the relevant owners shall be jointly and severally liable.

48th local people's ** real estate administrative departments at or above the county level shall promptly deal with complaints from owners, owners' committees, property users and property service enterprises in property management activities.

Ms. Wu, a citizen, called: The service of the community property company is very poor, not only the health is not good, but the safety is often problematic, but the property fee is the tightest. If we are not satisfied with the property service, is it okay not to have the property service and not pay the property service fee?

What should owners do when encountering unreliable property management companies?

According to the provisions of the Property Law, the owner has rights and obligations for the common parts other than the exclusive part of the building; No waiver of rights may be used for non-performance of obligations. Therefore, in the situation reported by Ms Ng, it is not possible to give up the property service without paying the property fee. Problems in the management of the property management company can be resolved through the owners' meeting or the owners' committee.

In view of the fact that it is the owners' committee and not the individual owner who has the right to terminate the property service contract, if the property management company has poor service and inaction, resulting in a dispute between the owner and the property management company, the owner should promptly report his demands to the owners' committee, and if the owners' committee is not established, he should actively communicate with the local relevant departments, and even sue the property management company.

Legal professionals also reminded the majority of property owners that the reason that "if I am not satisfied with the property management service, I will not pay the property fee" is not valid in court. According to the Property Management Regulations and other legal provisions, since a property service contract has been signed, the payment of property management fees is the legal obligation of the owner, and the general "poor quality of property services" cannot be a reason to overturn the contract and refuse to pay the property management fees.

According to relevant laws and regulations, if it is not within the scope of the owner's payment, it can refuse to pay; If the service quality is too poor, it can be temporarily refused; If the property management company provides services that are not agreed upon or agreed by the owner, the owner also has the right to refuse to pay. However, these situations need to be retained and provided by the landlord and provide conclusive evidence, otherwise the unjustified refusal to pay the strata fee will not be supported by the court.

1. Find a property manager. If it is a small problem in property management, or the attitude of the property staff is not good, you can find a property manager. Strictly speaking, the property manager is the highest decision-maker of the community property and has a lot of autonomy in managing it.

2. Find a street office. The sub-district office is under the jurisdiction of the people of the district, and is responsible for the comprehensive management of the implementation of the guidelines and policies of the district, cultural construction, etc., and has the right to accept and assist in negotiation of property complaints.

3. Find the housing management department. The housing management department, i.e., the housing authority, is generally responsible for policy changes and supervision in housing security, construction, system reform, market supervision chain, property management and housing management. Whether the housing authority can manage affairs mainly depends on whether the real estate management bureau has a direct administrative subordinate relationship with the property management company.

If it is related, the wheel lead will be in charge of everything. If it has no relationship, it mainly supervises the pricing standards and service content of the property management company.

4. Find the business committee. The owners' committee, referred to as the owners' committee, is composed of representatives of the owners in the property management area, and the members of the owners' committee are elected by election. Therefore, to a large extent, it will take the interests of the owners as the starting point, reflect the wishes and requirements of the owners, supervise the management and operation of the property management company, and accept the complaints of the owners.

2.If there is no owners' management committee, everyone can unite and resolve it through legal procedures. Consider appointing a lawyer to handle it. Where the safety of the owner's person or property is harmed, they shall bear corresponding legal responsibility.

3.The Property Management Regulations have clearly stipulated the rights and obligations between owners, owners' committees and property management companies, and owners and property management companies may voluntarily negotiate on an equal footing in accordance with relevant laws, regulations, management regulations and property management contracts, so as to resolve management disputes.

Legal basis: Article 3 of the "Property Management Regulations" The State advocates that owners choose property service enterprises through an open, fair and just market competition mechanism.