Why are there many conflicts between drivers and passengers on the current Didi platform?

There are three main reasons:

01. There is no shortage of low-quality people in society, and we must admit that there are still many low-quality people in society today. It is precisely because of the existence of low-quality people that there will be conflicts between drivers or passengers, or between the two, because of quality problems. This is actually a contradiction that exists in all walks of life, and the Didi taxi platform naturally cannot escape.

For example, a sweary driver took a bill from a passenger who was not hygienic, and the passenger threw confetti on the car, making the driver's car dirty, and the driver did not communicate, but directly scolded, can there be no conflict? It can only be said that the development of the Didi platform is getting better and better, and the probability of all kinds of things happening is getting bigger and bigger.

02. The review process of the platform is not perfectPersonally, I think that the platform of Didi Dache is actually not perfect for the review process of drivers, so there are often conflicts between people and drivers, or even killing. Of course, this kind of thing can't be generalized, but the platform's review process really needs to be improved, otherwise anyone can become a Didi taxi driver, and the safety of passengers can still be guaranteed? <>

If the platform can be more strict with the driver's review process, and even be able to train before hiring, and at the same time use some other methods to assist, so that the driver can comply with the corresponding rules, the conflict between the driver and the passenger will be much smaller.

03. The positions of drivers and passengers are different, in fact, the drivers of Didi Taxi are considered to be people in the service industry, and many grievances in the hearts of people in the service industry are not experienced by those who receive services. To put it bluntly, the positions of drivers and passengers are different, one hopes to be able to get more understanding, and the other hopes to get as much service as you want, and the two have different purposes, and contradictions are naturally easy to arise. <>

For example, if a driver thinks that a certain road is not easy to walk and wants to be able to take a slightly farther road, so that it is more comfortable to drive, while a passenger wants to take the nearest road and spend the least money, there is naturally a possibility of conflict between the two if there is no good communication between the two.

There are many conflicts between drivers and passengers on the Didi platform, because there are more and more Didi drivers, and it is inevitable that there will be various problematic drivers when there are more people, and there will be more and more contradictions!

First of all, the positions of the two representatives of them are different, the platform wants to make more money, customers want to give less money, the most important thing is that most of the drivers do not have unified training, and the requirements of each passenger are different, so there are always contradictions.

It is the platform that usually breaks the passengers, and the unreasonable complaints of the passengers will be recognized by the platform, because Didi needs the recognition of passengers and the public.

Some customers have a discrepancy between the location address and the actual location, but the driver is unwilling to wait for the customer's correct address to be found, so there is a contradiction.

Because the ** that the Didi driver wants is different from the ** displayed on the Didi platform, and I don't know if there is a problem with the character of the Didi driver.

Didi's online car-hailing personnel are mixed, and the main purpose is to make more money and think of outstanding methods, which are common.

1: The route is very familiar, deliberately said that I don't know the road, detour.

2: When you meet a red light, you can pass it, but you deliberately wait.

3: Some passengers continue to ask for a copy online after paying offline.

4: After receiving the order, ask men and women.

6: Passengers have lost items that are difficult to retrieve.

7: There are also passengers who don't get on the bus after calling the car, the order comes out, and the passengers don't know how to complain.

8: Deliberately called Didi taxi order, canceled, disrupted.

9: Extremely poor attitude.

The Didi platform is big**, and it will never run Didi again. Whoever runs regrets it.

I really have to admit that Didi is in dire straits. If Didi's vomit can be quantified by "water", then Didi is in a state of flooding the Seventh Army, but unfortunately, Didi is very happy with this situation, and our vomit will not achieve any substantial effect. After all, Didi is a dominant country in China, and Invincible is so lonely.

In fact, the reason why passengers complain about Didi is mainly because Didi is no longer what it used to be. At that time, Didi was cheap and good. Not only are taxis not so cheap these days, but more importantly, taxis have to increase their fare during rush hour and then queue up.

It's kind of infuriating. After all, I ended up taking a fast bus, but it cost more than a taxi, which was really annoying.

As for the driver scolding Didi's manuscript file, the courier driver thinks that Didi's welfare is getting worse and worse, and every order is still pulling, so he throws away his own expenses and runs for Didi every day, which is equivalent to actually working for Didi; What's more, Didi now adopts a network-wide scheduling model. Without the previous single chance, all systems are random, which means that the power of life and death is in the hands of Didi. As for traditional taxi drivers, although Didi also has a taxi column Lu Jingye, whenever he meets a brother who chats, it means that Didi will not issue a good taxi ticket.

After all, Didi has no money to dig up, and it is more realistic to call himself from the express train that has been calling himself earlier.

In fact, Didi does have a big problem, but this is all due to its dominance. You can control the market without competition, but even so, you can't ignore the convenience that Didi brings to your daily life as a travel app!

Millions of car purchase subsidies.

Didi Express franchise owner requirements:

Male owners are between 21-60 years old, female owners are between 21-58 years old, with more than 1 year of driving experience, and have a qualified driver's license and driving license;

Good facial features, good health, no obvious scars, tattoos, no weird hairstyles (colors), no infectious diseases;

No criminal record, no history of mental illness, no history of drug abuse, no record of 12 points for traffic violations, and no major traffic accidents within three years, no bad habits;

Familiar with the city's roads and good driving habits;

Firm confidence, not afraid of difficulties, able to persist for a long time, have a sincere and long-term cooperation attitude;

Agree with the corporate culture and business philosophy of Didi Express, and obey all kinds of management and distribution work.

Didi Express franchise model requirements:

C1, C2 and above, the registered vehicle (assigned to drive the vehicle) meets the driver's quasi-driving type;

The national unified vehicle age is 5 years and less than 100,000 kilometers, the vehicle ** car with more than 70,000 yuan requires 4 doors, a 5-person sedan, an SUV requires 5 doors, 5-7 seats, and a commercial vehicle requires 5 doors and 7 seats;

The access colors include black, white, gray, blue, brown, and red, and the colors are implemented according to the color system;

There are no restrictions on branding.

The required conditions and steps for registration are detailed below:

Basic conditions (there are slight differences from place to place):

1.Have a four-door car of your own, the naked car ** is more than 80,000 yuan, and the age of the car is less than 6 years;

2.The driver has more than 3 years of driving experience;

3.Prepare an Android phone or iPhone (4G phone is good) for easy navigation.

Let's do something else, Didi's official is full of overlord clauses, which is limited in terms of strength than **.

Friends, as Didi car owners, must pay attention to the fact that it is easy to apply and difficult to leave, and I am deeply affected by it, and I apply for resignation for half a year, that is, I will not give a cancellation number and enter the den of thieves.

If you want to make money by Didi, there are several prerequisites, first, your car is boiling, second, your car does not need maintenance, third, if your car has a scraping accident, you do not need to be compensated by the insurance company, fourth, when you are not feeling well, you go to the hospital for free, and fifth, your car is not your own, and you have no responsibility for the premium. If you can't meet these conditions, then don't run, the passenger's mobile phone shows that it is already fifty-five, and the driver's side shows thirty-two, this is not taking people as people, do you still expect the Didi platform to support you? Don't be funny, let's do something practical.

You have to know that Didi has not taken down the license plate of your local online car-hailing company, otherwise it is impossible to complete the procedures for individual drivers, and the transportation management office will punish them as black cars.

Didi is a**, specially set down, be careful.

Didi's problems can be solved, assisted, and incurable diseases can be solved.

May I ask what is the new version of Didi now?

Changes in the rules, after Didi Dache is now bigger and stronger, it is also gradually developing towards standardization, then it will be adjusted from the direction of its own favorable development, such as raising some entry thresholds, adding some restrictions, things that used to be easy, now it needs more conditions, people want to be simpler, these changes in the rules will of course attract some people to scold, especially in some areas, and there are some administrative interventions, such as the previous local people's local licenses, vehicle wheelbase and other requirements, These also make some people disqualified, which makes them easy to become the target of scolding.

There may be a conflict. There will always be competition in every industry. It can't be avoided.

The passenger charge is high, but the driver's income is not high, so the driver is not very attentive to the service, and the passengers pay but do not get the service they deserve, and finally found that Didi has collected too many intermediate fees, so the current situation has been caused.

An emerging industry always has to face different doubts and collisions, and when the industry matures after a period of time, people's tolerance and enterprise improvement will change this status quo.

When Didi appeared, it had a great impact on the taxi industry, and even many drivers couldn't eat directly. And there have been many unsafe incidents in Didi before, which has caused passengers to have a certain dislike for Didi. But Didi has been constantly improving, after all, Didi has only appeared for 5 years, and it needs to be slowly improved, after all, Didi has brought great convenience to our lives and provided employment opportunities for many people, I still think that taxis and Didi can coexist in harmony.

The reason why passengers complain about Didi, mainly because Didi is no longer what it used to be, Didi was cheap and good, and now not only is it not so cheap to take a taxi, but the main thing is to increase the price of a taxi during peak hours, and then you have to queue up, which is a bit annoying, after all, I finally took a fast car, and the result was more money than taxis, which is really a bit distressing. As for the driver scolding Didi, the express driver feels that Didi's welfare is getting worse and worse, and there is a commission for each order, so throwing away his own expenses and running Didi for a day every day is equivalent to working for Didi; What's more, the current Didi adopts the operation mode of dispatching orders on the whole network, and there is no previous opportunity to grab orders, all of which are random in the system, which is tantamount to having the power of life and death in the hands of Didi. As for the traditional brother, although there is also a taxi column in Didi, whenever you meet a brother who loves to chat, it means that Didi will not send orders for taxis well, after all, Didi has no money to dig up, and it is more real for its own express car. ‍‍

It can be said that many people bought cars in order to join Didi Dache, including my own brother. It can be said that in the early days, when there were taxi apps such as Uber, Didi's various offers and benefits were the best. In addition, the binding of various funds was also very fast, and it can be said that most of the taxi drivers also joined in at that time.

But that situation lasted until Didi acquired Uber. Since the beginning of the monopoly, Didi has become more and more excessive, with high commissions and high penalties, making drivers miserable. To put it simply, the driver spent a lot of money to buy a car, which made Didi a success.

However, the driver has a lot of benefits, and he is a bit suspected of unloading the mill and killing the donkey. ‍‍

It has become a Didi assignment mode, although it seems to be improved, but the effect is still not ideal, and even more inconvenient, because some drivers have low scores, Didi will give priority to the drivers with high scores, which is understandable, but I have encountered a speechless thing, my colleague is also a Didi driver, but the score is relatively low, once we were next to us, thinking that there is a voucher sent by Didi in the mobile phone, it just so happens that my colleague is also a Didi driver, so close, According to Didi's assignment principle, I will definitely assign it to my colleagues. Thinking about this, I opened the Didi customer and filled in the origin and destination, but what I didn't expect was that Didi did not assign the car to my nearest colleague, but assigned a car 3 kilometers away, which was during the rush hour. So, you see, Didi is not so convenient in such a situation.

Damage to the interests of some groups, the rise of a new thing, many times will impact the things associated with this thing, some will even end to the life of these old things, the earliest Didi appeared, the brunt of the impact is the traditional taxi business, the traditional taxi in the early stage because of its monopoly, the overall service level has no motivation to improve, many people encounter the taxi detour, indiscriminate charges, bad service attitude, etc., at this time there is a cheaper and better way to take a taxi to choose, Many people choose the latter, which greatly affects the business of traditional taxis, so many people will scold Didi.