How to complain about Huitong Express, the complaint handling process of YTO Express

Hello, the first complaint of Huitong you need to call the national customer service**, there is a homepage on Huitong. When you complain, the front desk admits information, the background processing, and it is useless for you to scold the front desk for how rubbish. Because they don't have the authority to deal with the problem at all, they will report the problem to the background, and the background will deal with it.

People in the background. Is... Can't say!

Deal with it and don't deal with it! I look angry, sometimes you look for the front desk supervisor, she will find the back office supervisor with you, give priority! If it doesn't take precedence, it will usually take an hour to deal with you, because they need to deal with it one by one.

Hey, my courier was sent on the 22nd, and the 25th has not yet arrived. The express delivery was from Taizhou to Hangzhou, and it was supposed to arrive the next day, but the next day I called ** and said that there were too many goods and did not send it. 24,25 and hit **, said I don't know my package is now in **, said it will help me find it as soon as possible, but it hasn't arrived yet, and the urgent things haven't arrived yet, if you lose it, you can only make a claim, what kind of courier company is this, I really want to go out of business!!

Uncle Huitong, my express delivery has already arrived, I called ** to me when I went to work, Ya said that he couldn't find a place, told him 5 iconic places Ya said that he was not a local, the next day at noon when I took a nap and called ** and said let me go to get it myself, Ya was still full of anger with me, I didn't finish my words, Ya actually dumped me**, call the person in charge of the mobile phone is empty, contact the company said that the courier is not able to find a place, tomorrow or else take it yourself, God, how poor I am in the countryside, At least it's a very prosperous area of ours, I bought so many things on **, I don't know, the courier company is angry, and I am angry enough!!

Huitong Express really in the service attitude or speed are poor nothing to say, I August 13 afternoon to call the express ** to call them, the next afternoon to come, I filled out the list for him to let him send a little faster, he turned his head and left, from Shanghai to Changshu and Anhui Tongling a piece, three days did not arrive, I hit the afternoon of the 16th, they have been saying that I came to check I came to check, and then hit ** directly did not pick up, the 17th and then played, they said that the express car forgot to send, I was on fire, but did not attack, Let him hurry up, anxious, okay Changshu arrived on the evening of the 17th, Anhui's has not yet arrived, I will call ** again, they said that the car is late, all kinds of excuses for something, the 18th has not arrived.

In fact, there is no need to complain, the best solution is not to let them go in the future.

Huitong Express is really condemned by many people...

The complaint handling process of YTO Express is as follows:

2. Step 2: Next, click My After-sales Service in the pop-up window.

3. Step 3: Next, click to initiate a complaint and select YTO order.

Notes:Complain on the State Post Bureau Appeal**, the premise of this **appeal is that you have already complained but have no result or are not satisfied with the result can complain again.

Generally, it is a reply within 30 days, and there is no need to repeat the complaint, if you want to know the result of the complaint handling, you can check in the complaint inquiry. At the same time, you can also call the official website of YTO Express** to make a complaint.

Summary. 1) When your rights and interests are infringed, and the respondent is under the jurisdiction of the administrative department for industry and commerce;

2) When your rights and interests are infringed in the process of consumption;

3) When you discover counterfeit and shoddy goods and "dens" that manufacture counterfeit and shoddy goods;

4) When you find false advertisements that deceive consumers; Please call 12315 to complain and report**, we will help you mediate the dispute, if you find any violations of laws and regulations, we will investigate and deal with them in accordance with the law.

How much is the complaint of Huitong Logistics**.

Hello. I am a partner lawyer of the platform and have received your questions.

1) When your rights and interests are infringed, and the respondent is under the jurisdiction of the administrative department for industry and commerce; 2) When your rights and interests are infringed in the process of consumption; (3) When you find a "den" of counterfeit and shoddy goods and counterfeit goods; 4) When you find false advertisements that deceive consumers; Please call 12315 to complain and report**, we will help you mediate the dispute, if there are any violations of laws and regulations, we will investigate and deal with them in accordance with the law.

Hello, is there anything else I can do to help you?