Agricultural Bank was swallowed by an ATM while depositing money

If you use the self-service machine of the Agricultural Bank of China and the deposit is not recorded, you can directly report to the staff of the ATM branch or call the customer service of our bank **95599 for consultation and processing. If you have already contacted our staff to report the accounting problem, please wait patiently for the result. (The handling method and adjustment time of incorrect accounts vary from branch to branch, so it is recommended that you contact your local counter for details.) ）

Banks have surveillance footage, and ATMs also have flow records. You need to take your voucher and your valid ID to the bank where the ATM belongs in time. Normal money swallowing or cards have vouchers.

If you don't have a receipt, you can only bring your valid documents to report to your bank in time. The bank will reconcile the account with the ATM transaction records based on the surveillance video (the money will definitely be returned to you). For inter-bank (or inter-regional) transactions, the time is a little longer (7-10 days at the latest).

To add to the explanation, use the ATM machine to save money, only 100 yuan of banknotes, other banknotes and coins are not good, each time the deposit should not exceed 10,000 yuan, and the money should be seventy percent new, to be flat, put together. There can be no counterfeit coins, broken coins, hollowed out coins, folded coins and broken coins, otherwise the machine will not recognize them and will be spit out (or swallowed).

If you use the self-service machine and the deposit is not recorded and the account is not spent, you can directly report to the staff of the ATM branch or call our customer service **95599 for consultation and processing.

If you have contacted our staff to report the accounting problem, please wait patiently for the result, we apologize for the inconvenience caused.

The adjustment business of machine withdrawal and bookkeeping without spitting out banknotes cannot be handled on behalf of the agent.

First of all, don't be nervous after the money is swallowed, we need to deal with it calmly, we must print the deposit receipt, that is, the deposit record certificate, the voucher will display the date, time period, ATM number and other information of the deposit, if conditions permit, you can use your mobile phone to take pictures of the receipt, the page where the money was swallowed, etc., which is also an important voucher for subsequent processing of money being swallowed.

Secondly, call the bank customer service**, now the bank customer service is 24 hours uninterrupted service, to the customer service to reflect the situation at that time, and at the same time can also report the failure of the machine, so that the bank has a record of the faulty machine, one is to prevent the follow-up will continue to swallow money, and the other is to contact the staff as soon as possible for repair. Remember, when reporting to customer service, you must not say the wrong information, and report according to the prompts of customer service.

Thirdly, if the bank still has staff on duty, after keeping the important voucher of the deposit money being swallowed, immediately inform the bank staff and ask them to find a professional repair personnel to conduct the inspection. At the same time, the bank staff will also ask the customer to register the deposit failure, and then fill in truthfully, such as the amount of money deposited, the time of deposit, etc., which can be seen on the printed receipt.

Finally, after doing the above points, please keep the mobile phone call unblocked, after the bank confirms a series of problems such as machine failure, it will immediately contact the depositor to the bank to go through the deposit procedures, and the depositor needs to bring the ID card and bank card to the bank, and then follow the staff's prompts to operate.

The probability of swallowing money at the bank ATM machine is very low, but it cannot be ruled out, so after our deposit is swallowed, don't panic, you can follow the above three points to do, after we keep the important voucher of the deposit money being swallowed, contact the bank for processing, and the swallowed money will eventually return to our account.

If it is with a business hall, you can directly find the staff, explain the situation, and then fill out the fact sheet, and the staff will help you deal with it, if it is a separate ATM, then call their customer service** and ask for help.

First of all, don't be nervous after being swallowed. Deal with it calmly. Be sure to print out the receipt and record it as well. If conditions permit, the date, time period, machine number and other information will be displayed on it. , mobile phone to shoot receipts swallow gold pages, etc.

I've had this happen to me once.

If there is an Agricultural Bank next to the ATM and there is a staff, you can ask the bank staff to explain the situation. He will register you and tell you to get a card when you arrive, and you will usually need an ID.

Isn't there an ABC next to it? If not, you can only call the Agricultural Bank of China and let the staff solve it.

It's easy to do. Go to the bank with your ID card. Inform the staff.

1.When a card or banknote is swallowed by a self-service device, don't panic in the first place. Pay attention to the deposit slip typed by the self-service machine, the receipt has a log number for depositing money, which will be an important voucher for receiving cards or banknotes in the future (do not smash the bank ATM).

2.There is generally an emergency call for help ** on the baffle of the ATM, call the emergency help**, explain the situation to him, say his ID number, bank card number, the number of money that was swallowed (it doesn't matter if you don't remember), you can report the loss to the customer service verbally (the card is swallowed), so that you can leave with peace of mind.

3.On normal banking days, bring your ID card and deposit slip to the bank branch for processing. The bank will clean the machine within three working days, and if the staff has not cleared the machine, you will be notified when you leave the ** number cleared.

If it is a card, you can report the loss of the card, and you can do it on the same day.

4.Banks generally do not return cash, but will transfer the money to the card number operated at the ATM, and if it is a payment to someone else, you must explain it in advance and fill out the relevant application.

Note: 1Take the initiative to contact the banknote swallowing bank and keep your communication open.

2.Do not damage ATMs or bank property when money or cards are swallowed.

Extended information] What is the cause of ATM deposit machine swallowing:

First, the quality of the banknotes. Generally speaking, the poor quality of deposit banknotes and the continued forced deposit are the main reasons for the swallowing of money by self-service deposit machines.

So what kind of banknotes can't be put into the deposit machine:

Excessively wrinkled and angled banknotes, banknotes with adhesive tape, banknotes glued together, banknotes with defaceted lettering.

Such banknotes need to be exchanged with the staff of the bank, or go directly to the counter to handle the deposit business.

Second, the denomination of the banknote. When the author was maintaining the ATM machine to deal with the swallowing of money, I found that there were a lot of change in various denominations such as 5 yuan and 10 yuan in the money swallowing box.

Before depositing money at a deposit machine, be sure to read the prompt on the ATM screen.

Because there are many deposit machines in the bank, which can only accept denominations of fifty and one hundred dollars. Deposit machines, which can only hold banknotes with a face value of 100 yuan. If you forcibly deposit change, of course, you will be swallowed.

Third, ATM failure. Incidents of money swallowing mostly occur in deposit and withdrawal machines. But ATMs also have the potential to swallow money.

If the ATM withdrawal swallows money, it must be a machine failure.

There are generally two types of ATM failures, one is network failure. You have withdrawn money, indicating that the withdrawal was successful, but there is no cash at the cash outlet.

At this time, it is important to keep an eye on the account balance. The failure of the banknote due to a network failure is not necessarily the actual swallowing of the banknote, and after a few moments, the computer automatically reverses the account, and the balance will soon be back on the card.

The other is that the deposit opportunity will get the internal banknote, which will lead to the swallowing of the banknote. This is a real money swallow.

The money from the Agricultural Bank of China automatic deposit machine was swallowed and it took about a week:

Under normal circumstances, in order to ensure safety, the bank will carefully check the excess money several times and check it with the situation displayed by the monitoring facility at the time before confirming whether it is the situation you are talking about. In addition, there is more money at the ATM, and the bank does not match the actual account before the settlement on the same day, but the teller himself is afraid of problems, so he will find out what is going on as soon as possible.

Summary. I went to the Agricultural Bank to deposit money and was swallowed, and it took 3-5 days to get it back, and it took 5 days. The money is swallowed by the deposit machine, and the processing time after the clearing is generally three to five working days, and the money swallowed by the ATM can generally be withdrawn in three days, and one week at the latest.

Under normal circumstances, in order to better ensure safety, the bank will carefully check the excess money.

I went to the Agricultural Bank to deposit money, but the deposit failed, the money was swallowed, and when I could get it back, it would take a few days.

I went to the Agricultural Bank to deposit money and was swallowed, and it took 3-5 days to get it back, and it took 5 days. The money is swallowed by the deposit machine, and the processing time after the clearing is generally three to five working days, and the money swallowed by the ATM can generally be withdrawn in three days, and one week at the latest. Under normal circumstances, in order to better ensure safety, the bank will carefully check the excess money.

After going to the bank ATM to deposit money is swallowed, the user should pay attention to the deposit receipt typed out by the self-service device, and the receipt has the date of deposit, which is an important voucher. 2. There will generally be an emergency help on the baffle of the ATM machine**, dial the emergency help**, and explain the details to the bank's customer service.

What should I do if the bank doesn't transfer it after a few days?

Take the receipt to the bank.

Summary. Hello dear, happy to answer for you. If your deposit is swallowed, if the branch is open, go in and tell the staff inside that the ATM has swallowed the money.

If they have time, they will immediately clear the money, go to the operation room behind the ATM machine to count the money in the ATM deposit box, make sure that it is too much, and then look at the monitoring, it is indeed yours, and it will be given to you directly; If they are busy at the time, they will do it again at the specified time, and they will record your information. Then if the outlet is not in business hours, call the ** of the outlet to say, or wait for the outlet to open to find it.

What should I do if the deposit machine of the Rural Commercial Bank swallows the money?

Hello dear, happy to answer for you. If your deposit is swallowed, if the branch is open, go in and tell the staff inside that the ATM has swallowed the money. If they have time, they will immediately clear the money, go to the operation room behind the ATM machine to count the money in the ATM deposit box, make sure that it is too much, and then look at the monitoring, it is indeed yours, and it will be given to you directly; If they are busy at the time, they will do it again at the specified time, and they will record your information.

Then if the outlet is not in business hours, call the ** of the outlet to say, or wait for the outlet to open to find it.

That is, contact the customer service of the rural commercial bank to inquire which outlet the card swallowing machine has jurisdiction over the bank, what is the address, and what is the **. After cleaning the machine, the swallow card will be sent to the jurisdiction bank for safekeeping.2 The card must be collected by the person with his ID card. Because it is another bank to swallow the card, the Rural Commercial Bank cannot distinguish the ownership of the card from the card itself, so please go to the Agricultural Bank of China outlets to print a certificate before receiving the card (generally the card attribute interface containing the card number, name, and ID card number can be screenshotted, but it must be stamped with the official seal of the Agricultural Bank of China) 3. Before receiving the card, you can also confirm whether the card has been sent to the machine jurisdiction bank to avoid going back and forth.

In addition, it should be noted that the card of other banks will generally only be kept for 3 to 5 working days, so please go to collect the card in time. If you can't go immediately, you can also communicate first to see if you can extend the storage time 4, if you think the above procedures are too troublesome, you can directly report the loss of a bank card with your ID card at the local Agricultural Bank of the issuing bank.

Can the swallowed money be automatically hit into the card?

What bank card are you, pro.

Agribusiness. Depositing money at an ATM will not be automatically credited if the money is swallowed.

This one won't, dear.

The specific solutions are as follows.

1. ATM card swallowing must be picked up in person with a valid certificate.

2. If there is no signature on the back of the card to be swallowed, and the custodian bank of the card is not the issuing bank, then in addition to holding a valid certificate, you must also hold the card issuing certificate signed out by the card issuing bank (any outlet) to pick up the card.

3. The storage period of the card is generally 7 days, and if you take the initiative to ask the card swallow custodian to extend the storage, it is generally allowed (but not too long).

4. If the place of collection is far away or it is troublesome to apply for the card issuance certificate, it is recommended to re-apply for the card. The balance of the original card will be transferred to the new card.