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The operator must impress the customer with his service, make them satisfied, and leave with a smile, and you treat each customer with your confidence, courage, and enthusiasm, so that they feel at home. Start small, as soon as the customer enters the door, you are warm and polite, showing that you are always listening to the customer telling you to take something, and if the customer does not buy anything, maybe he will think sorry for you, and eventually he will buy something generously. In fact, hospitality is a respect for people, you respect others, others will respect you, if the customer with strong self-esteem, meet an indifferent gaze, will turn away, even if he has the desire to buy.
As the saying goes, we invite customers from all over the world. Sincerity is manifested in the natural straightforward attitude and tone, which is easy to make customers impressed by your attitude, service enthusiasm can be done business that can not be done, and bad attitude can not be done business. It doesn't matter what your profession is, what your status in society is, you are always selling your services, you have to force yourself, as long as you work hard to do it, people will always take care of your services, and you will succeed.
So please remember, don't take the good for the small and don't do the good. Never underestimate every customer. Not every rich person wears a gold pen and a gold watch.
The quickest way to lose a deal is not to offer too low, but to think that the other party can't afford to pay higher**. What is really valuable is not the eggs themselves, but the moths that hatch ** eggs. Whether you have a lot of money or just a few coins left, don't use it to measure your wealth.
The so-called real wealth is not the material that exists externally, but the potential ability that exists within oneself.
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The most important thing for a salesman is to sell himself, not the business itself, you have to accept your business only if others want to accept you. Therefore, read more interpersonal books, pay attention to your own details, learn how to leave a good influence on others, and learn how to make people like you, which is the focus and foundation of business work. Secondly, you need to be fluent in language and speak clearly, which is a simple job.
But be careful not to use rhetoric to make people distrust you, after all, there is a saying in China that clever words make you feel good.
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First, sincere attitude is the basic requirement to determine whether a person can succeed in doing things, as a salesperson, you must hold a sincere heart, treat customers sincerely, treat colleagues, only in this way, others will respect you, treat you as a friend. The business representative is the image of the enterprise, the embodiment of the quality of the enterprise, and is the hub connecting the enterprise and the society, and the consumer, and the dealer, therefore, the attitude of the business representative directly affects the product sales of the enterprise.
2. Self-confidence.
Self-confidence is a kind of strength, first of all, you must have confidence in yourself, and at the beginning of every day, you must encourage yourself, I am the best! I'm the best! Faith will make you more energetic.
At the same time, you must believe in the company, believe that the company provides consumers with the best products, believe that the products you sell are the best in the same category, and believe that the company provides you with the opportunity to realize your own value.
To be able to see the advantages of the company and its own products, and to memorize these, to compete with opponents, to have their own advantages, to face customers and consumers with a belief in victory.
Knowing that there is no power, believing is power. Joe Girard was able to succeed because he had a sense of self-confidence that he could do it.
3. Be a caring person.
Pay attention everywhere is knowledge", to develop the habit of diligent thinking, to be good at summarizing sales experience. Review your work every day to see what is doing well and why? Badly done, why?
Ask yourself a few more whys? In order to find the shortcomings in the work, to promote their own continuous improvement of working methods, only to enhance the ability, can seize the opportunity.
As a salesman, we must understand every change of customers, strive to grasp every detail, be a caring person, constantly improve ourselves, and create a more wonderful life.
Fourth, resilience Sales work is actually very hard, which requires business representatives to have hardship and perseverance. "Only by eating hard and planting hardships can people be superior." Half of the sales work is to run out with feet, to constantly visit customers, to coordinate customers, and even track consumers to provide services, sales work is by no means smooth sailing, there will be a lot of difficulties, but to have the patience to solve, to have the spirit of perseverance.
Fifth, good psychological quality.
Only with good psychological quality can we face setbacks and not be discouraged. Each customer has a different background, but also has a different personality, the way of dealing with the world, they should be able to maintain a calm state of mind when they are hit, analyze customers more, constantly adjust their mentality, improve their working methods, so that they can face all the blame. Only in this way will we be able to overcome difficulties.
At the same time, we must not get carried away because of the temporary success, we must know that "happiness gives birth to sorrow", only in this way can we win without arrogance and defeat without discouragement.
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To be a successful salesman.
I have 3 points for you to analyze and summarize.
1.Take the initiative to reach out to your existing customers and find new ones. After all, you still have to reach out when you pick up money.
2.Have a very positive mindset to deal with what you have to deal with. Don't be negative and have a little bit of achievement. Just meet your current situation. Be persistent. Be patient beyond the ordinary. Ambition.
3.There must also be no fear of hardship. Not afraid of tired spirit. Sometimes a person's attitude and character determine his or her life.
Since you have chosen this industry. It's about making it the best it can be.
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Honesty can't make a good salesman.
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Hehe, if you can fool yourself unconsciously, that proves that you have succeeded!
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Thick face, patient, able to speak.
First question:
I don't know what kind of company to look for, then again, what kind of company can you find, good unit sales personnel need to have sales experience for several years, a diploma or above, of course, if the ability is high, it will be relaxed. I think the hotel industry has also added some social experience to you, the general company sales threshold is relatively low, can endure hardships, smart, understand quickly can do. What kind of company is not as good as what industry, according to the industry you like to choose a company, first from the small company in the industry, 1-2 years later to understand the internal operation of the industry, increase sales experience, in the middle or so of the company to do, and so on, the key question is whether you can do it with your heart, learn with your heart, sales is simple and difficult, anyone can do it, the difference is whether you can do it well, do it with your heart. >>>More
How to be a good salesman? This is a nerve-wracking problem for many salesmen and business managers. Personally, I think that in order to be a good salesman, you must have 7 basic qualities: >>>More
1.Having goals, plans, monthly plans, semi-annual plans, and annual plans can make your sales better if you are engaged in something that allows you to reach your goals. >>>More
Ask. Don't worry about the explanation, just ask boldly.