Is the DSR score the same as the evaluation, which is only recorded for half a year?

DSR (Dynamic Scoring) is a dynamic score that records half a year.

The specific rules are as follows, I checked the ** rules myself, and sent them after streamlining, none of them are nonsense, I hope it will help you.

How is the store dynamic score scored?

The store scoring indicators include: description matching, service attitude, and logistics service. After the store rating takes effect, the three items will be counted equally in the seller's store rating.

Calculation method: Each store rating is the sum of the ratings given by customers in 6 consecutive months The number of times customers have given this rating in 6 consecutive months.

Warm reminder: Every natural month, for transactions between the same buyer and seller, the seller's store score will only be counted for the first three times (the calculation time is subject to the transaction success time). Once the store rating has been made, it cannot be modified.

Calculation example: a total of 20 buyers participate in the rating, each buyer only participates once, (19 people give 5 points, 1 person gives 1 point), the dynamic average score: (19 people * 5 points) + (1 person * 1 point) = 96 points divided by the total number of points (20 times) = average score.

Related introduction: 1. Within 15 days after the successful transaction, the buyer can rate the seller's store on a voluntary basis, and if the score is not scored within the time limit, it will be deemed to be abandoned, and the system will not produce a default score and will not affect the seller's store score.

2. If the buyer only scores one or several of the indicators and submits them when conducting store ratings, the store rating will be deemed to have been completed, and the remaining unrated indicators will be deemed to have given up the score and will not be scored by default.

3. After the buyer completes the store rating, the system will automatically give the buyer a good review on behalf of the seller.

Well, okay, thank you, we are often out of stock in July and August during the peak season, so the delivery speed index has dropped significantly, but now the winter is doing very well, that is to say, after this, in March and April this year, my evaluation index will slowly rise, right? See more answers

The DSR score in the store is the store dynamic score

For sellers:

1. It is more objective, distinguishing the rating of the seller and the logistics company, and the seller does not need to get a low score because of the poor service of the logistics company. When the seller finds that the score of the "logistics company service" item is very low, it is time to consider changing cooperative logistics!

2. The development of the store is not constrained by history, many sellers will be obsessed with the low scores of history, and the dynamic score of the store will give each seller the same opportunity, and will only show the scores of the last 6 months to the buyers, so that the sellers can relax and maximize the comprehensive quality of the store.

Emergence of store dynamic ratings:

1. The evaluation information is more detailed, and through three aspects (baby quality, service attitude, and delivery speed), we can more comprehensively understand the satisfaction of sellers in the hearts of buyers who have purchased goods.

2. The evaluation information is fresher, and the dynamic score of the store that buyers see is always the last 6 months, and understanding the latest evaluation information of the seller is what buyers want most.

3. According to the dynamic score, the buyer can know the quality of the baby, the customer service attitude and the logistics shopping experience, and can decide whether to buy in this **.

DSR refers to the store's dynamic rating. After the transaction is successful, the buyer can score the seller of this transaction in three ways: the baby matches the description, the seller's service attitude, and the quality of the logistics service.

Each store rating is based on the arithmetic average of all customer ratings given over a six-month period. **The dynamic platform of the store will be counted and the average dynamic score of other stores in the same industry will be compared, if it is lower than the average of the same industry, it will turn green, and if it is higher than the average of the same industry, it will turn red.

DSR score is an exclusive term in the e-commerce industry, and DSR is the abbreviation of Detail Seller Rating. There are three indicators of the DSR score, which are product description, service, and speed of shipment.

The DSR score is calculated based on the store's scores on the store's "product description", "service" and "delivery speed" in 6 consecutive months (the statistical cycle varies among different e-commerce platforms). Therefore, the DSR score of the store is dynamically changing and updated in real time.

How the DSR is calculated.

Each DSR store rating is the sum of the ratings given by buyers for 6 consecutive months divided by the number of times buyers have given the ratings in 6 consecutive months. It can be understood as the average rating of the store by buyers.

For example, if the customer has scored 100 times in the "Shipment speed" item for 6 consecutive months, and the sum of these 100 scores is 400 (the sum of the 100 scores), then the DSR score of this item is 4 points, and the average of the scores obtained.

**DSR is the abbreviation of Detail Seller Rating, Seller Service Rating System.

As the most important indicator to measure the service level of a store, DSR has been continuously increased in the weight of organic search, and a good DSR can make the store rank higher, thereby bringing more traffic and greatly increasing store sales.

Overall, the improvement of dynamic scoring rules is enough to reflect the increasing inclination towards consumers and put the shopping experience of consumers first.

**DSR stands for Seller Service Rating System.

The impact of the seller's service rating index score: This index score will become an important indicator score in the digital entertainment market and even the ** non-physical industry, based on which the score will have an impact on the seller's operation in the market, and we will follow up a series of disposal measures based on the score, including but not limited to: clearing the market, search weight, margin increase, extension of the account period, marketing activity registration, through train and other traffic purchases, etc.

Expand the Debate Rubber

DSR score calculation method: Each store rating is the sum of the ratings given by customers in 6 consecutive months The number of times customers have given this rating in 6 consecutive months. The statistics are for the last 180 days.

For example, in each calendar month, for transactions between the same buyer and seller, the seller's store score will only be counted for the first three times (the calculation time is subject to the transaction success time). Once the store rating has been made, it cannot be modified.

Calculation example: a total of 20 buyers participate in the rating, each buyer only participates once, (19 people give 5 points, 1 person gives 1 point), the dynamic average score: (19 people * 5 points) + (1 person * 1 point) = 96 points divided by the total number of points (20 times) cheats = average score.

Warm reminder: Tmall does not have a default evaluation, within 15 days after the order is successful, if the buyer does not evaluate, the system will not automatically give the evaluation, that is, the buyer has given up the evaluation.

The DSR score refers to the store activity score.

The function of DSR scoring means that after the transaction is successful, the buyer can rate the seller in this transaction from the following three aspects: the consistency of the product and the description, the seller's service attitude, and the quality of logistics service. The weight of the store and the conversion rate of the official campaign affect the initial DSR of the store.

The specific scope of competition largely depends on the keyword, so the keyword defines the scope of peer competition. Product segmentation, keyword segmentation, and peer competition are the fundamental cores that determine the elements of DSR. DSR's service attitude refers to the demeanor of the service provider in words and deeds in the process of serving the serviced.

A good service attitude will make guests feel friendly, welcoming, unpretentious and sincere. To achieve high-quality service, we must do everything for the guests seriously, no matter how big or small, to give the customer a satisfactory result or reply. Treat guests like relatives, smile, be kind, speak kindly, warm and sincere; Have a high level of cultural accomplishment, healthy language, elegant conversation, neat clothing, and dignified manners.

The main components of the DSR score and the ways to improve the DSR score:

1. Describe compliance. The description requires the seller to be truthful and show the most authentic situation of the product to the seller. That is, whether the product is genuine or not.

2. Service attitude. The main object of the service is customer service, including response time, polite language, after-sales dispute resolution, etc.

3. Logistics services. The delivery speed includes the delivery time, delivery speed, the service attitude of the courier, the packaging of the goods, etc.

4. Customer return visits, Weichang care for new and old customers. After the customer confirms the receipt, take the initiative to contact the customer for a return visit and do a good job in the later relationship maintenance.

5. Improve service quality and correct customer service attitude. Customer service should be trained in professional knowledge and polite language.

6. Product is fundamental. The quality of the product should be guaranteed and the product should be described truthfully.

The difference between DSR and word-of-mouth score is that the nature is different, the core indicators are different, and the assessment cycle is different.

First, the nature is different.

1. DSR: DSR is a dynamic scoring system, which is a comprehensive average of various indicators, which can reflect the user's shopping experience.

2. Word-of-mouth score: The word-of-mouth score is based on the multi-dimensional comprehensive calculation of the evaluation, after-sales, and complaints of the products shared by users, reflecting the reliability of the merchant's products.

Second, the core indicators are different.

1. DSR: The core indicators of DSR are the reputation of merchant users, service attitude, delivery attitude, etc.

2. Word-of-mouth score: The core indicators of word-of-mouth score are whether the baby is consistent with the description, the seller's service attitude, and the quality of logistics services.

Third, the assessment cycle is different.

1. DSR: DSR is the arithmetic average of the data in a certain period.

2. Word-of-mouth score: The assessment cycle of word-of-mouth score is the data from the previous 1 day to the previous 60 days.