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It's very simple, learn how to communicate, sell products first of all to sell yourself, learn to promote yourself, believe that the mobile phone you are operating is the best, say its benefits and no disadvantages, and then learn to figure out the psychology of customers, know how to analyze the customer's personality, different personalities use different marketing strategies are different, these things you have mastered believe that you are the best salesperson you have there! If you want to succeed, learn from successful people! Only those who fail seek advice from themselves or even more failures!
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You often look at your own expression in front of the mirror, get to know yourself first, and get in touch with your colleagues more
The service industry is not something that ordinary people can do, but it is an industry that can train people the most, you have to see more how others do it, think more about the customer, put yourself in the customer's position, you want to buy a mobile phone, you want to face your salesperson.
It's going to be a lot better
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Marketing is an art, and communicating with people is a topic that human beings think about forever. How is your singing? I have time to sing two songs to everyone, I mean you watch the popular hosts on TV, the celebrities, how to do it, and don't talk about love at every turn.
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Have a good attitude, don't always think that you are not good, do not compare yourself with others, just do what you should do, and have confidence in yourself, believe that you can do it, hehe, you should also contact and communicate with others!
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Treat your customers as your own.
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Let's learn for a long time! There's a lot you don't understand!
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I would like to ask a colleague for advice
It's important to have a good relationship with your colleagues first
So that they are willing to be a competitor to you
Only then can you ask them for advice
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The most important thing is that you must first familiarize yourself with the mobile phone product.
When you know a thing very well.
Then you're afraid you won't have anything to say.
So that's the premise.
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First of all, you must be confident, and secondly, you must be sincere, and consider the problem from the customer's point of view, I recommend that you take a look at "Speech and Eloquence" and listen to lectures in this area.
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First of all, you have to understand your own products and product functions, and then, every beginning of sales should be good as your predecessors to learn and accumulate your own experience, and then every sales must have, to smile at customers, to be very patient to introduce good products.
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First of all, you can't put profit first! This sentence does not make us obligated to sell! If we don't make money, we won't be salespeople!
It is to sell mobile phones with the mentality of buyers! Reasonable recommendation suitable for buyers! Don't blindly recommend expensive trendy ones!
Fit is the best! Smile at people! Smile to any of the inquirers!
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The job description of a mobile phone salesperson is as follows:
1. Responsible for the development and sales of market channels of products, and implement and complete the annual sales plan of the company's products.
2. According to the company's marketing strategy, enhance sales value, control costs, expand product sales in the responsible area, actively complete sales targets, and expand product market share.
3. Maintain good communication with customers and grasp customer needs in real time. Provide customers with active, enthusiastic, satisfactory and thoughtful service.
4. According to the company's products, products and market strategies, independently handle matters such as inquiry, negotiation of contract terms and contract signing. Coordinate and supervise the operations of all functional departments of the company during the execution of the contract.
5. Dynamically grasp the market, and regularly provide market analysis and personal weekly reports to the company.
6. Maintain and develop new sales channels and new customers, and independently develop and expand upstream and downstream users, especially end users.
7. Collect front-line marketing information and user opinions, and put forward reference opinions on the company's marketing strategy, after-sales service, etc.
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I've been a store manager for more than three years, and here's a word of advice for you:
1. Understand the model of the mobile phone and its functions;
2. Memorize the three-pack method of mobile phones;
3. Understand the terminology of mobile phones;
4. Learn to analyze customers.
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Shopping is generally not possible, you can go online with a mobile phone deduction to buy lottery tickets, etc.
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First of all, you must be familiar with the functions of the mobile phone you sell, the selling point of each mobile phone is different, you can understand his needs to introduce your products to him when you meet different customers, do sales to think about what customers think, and what customers reach, is the basic principle of salesmen, you will have experience over time, I hope you can do better!
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Find out what features you're trying to sell your phone.
Skill comes from practice. The customer walks in the door.
You first need to understand what kind of style the customer needs. What features? What price point is the phone?
This is where you have to communicate with the customer, slowly.
Know your customers. Start with the needs of your customers.
Then move people with emotions (sales are based on themselves, feelings are based on customers.)
Make the customer believe in you first).
Be able to speak well.
Analyze customer psychology.
Modern selling. Not only but remember the phone's features.
Remember how to sell.
It is necessary to dismantle and customer psychology.
Increase the cultivation of feelings with customers (fast communication.
Make him believe in you.
thereby boosting sales).
Overall package sales: brand packaging, large packages (gifts, premiums), company brands, plus consumers' consumption logic.
Be proficient in your own service skills.
Spiritual light (to live and learn).
Don't give customers ambiguous suggestions, let customers follow our ideas, and have a clear idea of inventory products, functional selling points, profit margins, market needs and fashion trends.
There are three points to analyze: analyze customers, analyze successes, and analyze failures.
Everything is true.
The purpose of the terminal you are selling.
It's to make a deal. Therefore, you must be diligent, enthusiastic service, contact more customers, sum up experience, and adapt to the environment in order to be handy!!
I'm also a mobile phone salesperson.
Our company is a chain enterprise.
Compare very different companies.
Their sales process is not the same.
I just followed the sales process of our regular business.
Because now mobile phones have everything.
Not sure which one you are.
So it's hard to say more.
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First, the language skills should be good.
Second, try to know the functions of the mobile phone as well as possible.
3. Be familiar with some basic knowledge and information of communication. Able to answer some questions that customers do not understand or do not understand.
Fourth, grasp some of the customer's consumption psychology.
Fifth, if you don't have time to learn customer psychology, it will definitely help you.
See that you are a salesperson in the hall He Zhouxiang is a manufacturer**, Let's talk first**, you have to understand what special features the manufacturer's mobile phones have, such as some with GPS, some support game simulators, and so on. If you are a salesperson in the hall, it is to sell all the mobile phones in the hall, and it depends on the accumulation of experience.
The basic requirement is: service with a smile is a must. Ask customers enthusiastically to see what they want and need, and be patient all the time and not be annoyed.
And understand the features of the phone you're selling. Speak generously and fluently. The easiest way to do this is to assume that you are a customer and you will like what the mobile salesman says, or what the mobile salesman will say to impress you and buy the product that the other person is selling.
It is the so-called empathy, which is mainly to be able to see which type of purchase the customer belongs to and to promote it in different ways.
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To show that this mobile phone will be better than other mobile phones through comparison, of course, this is inseparable from the understanding of this mobile phone, so you have to investigate the performance of this mobile phone, and the advantages.
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The function of most mobile phones is debugged, and the customer's purchase psychology and eloquence
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No matter what sales you do, you must understand the product performance very clearly, so that you can introduce the customer's absence, it will make the customer feel that you are very professional, and there should be nothing wrong with listening to you, when introducing the product, you can add some of your friends who have used it, how good and so on, and so on, Sales is not only sales, but also what you have in the sales process, what is popular, what problems are more and more You have to record it So that you can do better and better There are also some sales skills, you go to this ** to see that the forum has a lot of It may be helpful to you.
Check it out on the corporate forum.
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Of course, you must have a certain understanding of the brand expertise and mobile phone expertise of the mobile phone you sell, and learn how to grasp the psychology of customers, think more from the perspective of customers, and strive to do your best, I think you will become an excellent mobile phone salesperson.
1. The ability to have a deep insight into human nature.
Business activities are a kind of livelihood for like-minded people in society, and it is difficult to achieve results without the ability to perceive human nature. What are the values of the customer? What about the way of thinking and acting?
What type of relationship does it belong to? ......Salespeople need to be able to sort them by themselves. Specifically, it means having a strong curiosity about people and the ability to develop interpersonal relationships.
2. Ability to gather information.
Business activities are also a kind of work that collects and uses information, and it is necessary to have this ability. The higher the ability to gather information, the more likely you will be able to detect and make use of your customers' beliefs and make connections.
3. Excellent problem-solving skills.
The salesperson's activity is also a kind of work that constantly solves problems that occur one by one, and he must be able to guide the real needs of customers and solve customers' problems, and he must be able to effectively use professional knowledge and technology, and be able to provide advice on specific solutions.
Fourth, the ability to establish a common perceptual understanding.
On the one hand, business activities are a kind of technology, but in the end, they are human issues, so it is necessary to have the quality to be able to establish a common sense of understanding with the other party. The main thing is to have a common sense of the customer's hobbies and lifestyle, to be sensitive to social changes and popular things, and to have an approachable personality, to be able to stand in the other person's position to see things, and to get praise from customers.
5. Ability to deal with people.
This is a soft response method based on the customer's personality, and this ability is mainly based on careful training and experience, and it can be said that it is the ability to maintain a good relationship of trust and close contact between the salesperson and the customer.
Sixth, the ability to master the knowledge of goods.
No matter how good the entertainment words are, no matter how well the customer's psychological state is mastered, if the product cannot be properly explained, the business will not be able to be done in the end. The confident behavior of the salesperson is based on the fact that there is a wealth of knowledge of the product, and the wealth of product knowledge is linked to the deep trust of the customer. Therefore, it is absolutely necessary for salespeople to have a wealth of product knowledge.
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Look at more mobile phone information on the Internet, especially the functions of smartphones.
You can have some questions that you don't understand, as long as you have a good attitude, the customers will not laugh too rudely, it is to provoke a good mobile phone salesman.
I wish you success.
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In fact, to put it bluntly, it will fool, and a successful salesman can also touch the hearts of buyers when Fu Ku knows that there is rarely a lack of information about the items he sells.
Of course, you can't completely treat consumers with a deceptive mentality, you must have a certain knowledge, such as some common parameters of mobile phones, systems, etc., and then you have to test your ability to open your eyes.
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Don't deceive consumers, it's OK!
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