I bought spoiled food in a restaurant, but the store didn t admit it, how can I complain?

This kind of thing, now it is impossible to tell whether it is the spoiled food you bought or the food spoiled after you bought it, unless you can come up with the corresponding ** evidence, and there must be a definite time.

However, if the snack bar is really unhygienic, you can complain to the local consumer association, or the Food Hygiene Administration to report the restaurant. I guess a supper won't be too expensive, the reason why you want to complain is because of your "anger", I think it's better to go to these two places to complain to them, if it can be solved, not only will you be relieved, but also for the people who will eat supper at this snack bar in the future to do a good thing.

It is not necessary to accept it, because the food is still in its original form, so it can be assumed that the purchase is good, and the food has spoiled because you have not stored it properly

I want to say give up, there are too many trivial things in life: if you have to care, you can be angry for the rest of your life, relax your heart, and get by

Do you have any receipts? If there is no receipt, it is rarely admitted by the general store

Go to the consumer association to raise them, but you also have to have proof.

Call 315 to complain

Generally, if you hit this ** in the store in person, the store will not dare to do anything, because in that case, their reputation will be gone, and the business will be gone!

If it is indeed caused by the food of the restaurant, then it is necessary to bear the corresponding liability for compensation, but the other party needs to provide a medical certificate and corresponding evidence, and should immediately complain to the local health supervision office, and the health supervision person will take samples of the food in the restaurant and claim compensation from the restaurant at the same time, which should be successful!

Article 37 The local people's health administrative department at or above the county level may take the following temporary control measures against the food producer or trader if there is evidence that it has caused a food poisoning accident or there is evidence that it may lead to a food poisoning accident;

1) Sealing food and its raw materials that cause or may cause food poisoning;

2) Seal the contaminated food tools and utensils, and order them to be cleaned and disinfected.

After inspection, it is found to be contaminated food, and it will be destroyed; Uncontaminated food shall be unsealed.

Article 38 Units that have food poisoning and units that receive patients for ** shall, in addition to taking rescue measures, report to the local health administrative department in a timely manner in accordance with relevant national regulations.

After receiving the report, the local people's health administrative department at or above the county level shall promptly investigate and deal with it and take control measures.

Article 33 The duties of food safety supervision are:

5) Investigate food poisoning and food contamination incidents and take control measures;

7) Pursue responsibility for violations of this Law, and impose administrative punishments in accordance with law;

If we eat spoiled food in a restaurant, we can call the Ministry of Industry and Commerce ** or call the 12345 Market Supervision and Administration Bureau to defend our rights.

Call the manager directly, you tell the other party that you have eaten spoiled food, and ask him to give you a new point, or if you have physical discomfort, you will ask for a check-up, and you can rest assured.

Legal Analysis: There are 4 solutions:

1. Wait for a reply from 12315.

Time limit for acceptance of the 12315 command center: The complaint and report case shall be processed and notified to the complainant within 7 working days from the date of receipt of the consumer complaint, and the mediation shall be terminated within 60 days at most. After receiving your complaint, 12315 will have to go through several procedures of acceptance, triage, handling, feedback, and supervision, and then it will take time to reply to you, and it is reasonable for you to wait for 5-20 days.

2. Call 12331 to complain to the local Food and Drug Administration.

3. Directly complain to the complaint and report command center on the spot.

4. If you are not satisfied with the result of 12315, you can also file a lawsuit with the people's court to request the return of the price and related compensation.

Legal basis: Food Safety Law of the People's Republic of China Article 84 Food inspection institutions can engage in food inspection activities only after obtaining qualification certification in accordance with the relevant national certification and accreditation regulations. However, unless otherwise provided by law.

The qualification conditions and inspection specifications of food inspection institutions shall be prescribed by the food and drug supervision and administration department. The inspection report issued by the food inspection agency that meets the provisions of this Law shall have the same effect. The people at or above the county level should be good at integrating food inspection resources and realizing resource sharing.

Solution: 1) Negotiate and settle with the operator;

b) Request to the Consumer Association.

or mediation by other mediation organizations established in accordance with law;

3) Lodge a complaint with the relevant administrative department;

4) in accordance with the arbitration agreement reached with the operator.

Submit to an arbitration institution for arbitration;

5) Initiating litigation in the people's courts.

According to the relevant regulations of our country, the production does not meet the food safety standards.

or the sale of food that is known not to meet food safety standards, consumers can claim compensation for damages.

Consumers can demand compensation from producers and sellers up to ten times the price.

If the consumer uses an expired product, he or she can claim ten times the amount of compensation.

If the consumer does not eat it, Paihuai can request the merchant to refund the full amount and make 10 times the compensation.

Food Safety Law.

Article 148:Where consumers suffer damage due to food that does not meet food safety standards, they may demand compensation from the business operator or the producer. Producers and operators who receive consumer compensation requests shall implement a first-bear responsibility system, pay compensation in advance, and shall not pass the buck; If it is the responsibility of the producer, the operator has the right to recover from the producer after compensation; If it is the responsibility of the operator, the producer has the right to recover from the operator after compensation.

If a consumer produces food that does not meet food safety standards or sells food that he knows does not meet food safety standards, in addition to claiming compensation for losses, he or she may also demand compensation from the producer or operator for ten times the price or three times the loss; Where the amount of increased compensation is less than 1,000 RMB, it is 1,000 RMB. However, there are exceptions to the defects on the labels and instructions of the food that do not affect food safety and will not mislead consumers.

Where proprietors provide goods or services with fraudulent conduct, they shall increase compensation for the losses they have suffered in accordance with consumers' requests, and the amount of compensation increased is three times the price of the goods purchased by the consumers or the cost of the services they received; Where the amount of increased compensation is less than 500 RMB, it is 500 RMB. Where the law provides otherwise, follow those provisions. Where proprietors clearly know that the goods or services are defective, but still provide them to consumers, causing death or serious harm to the health of consumers or other victims, the victims have the right to demand that proprietors compensate for losses in accordance with articles 49, 51 and other legal provisions of this Law, and have the right to demand punitive damages of up to twice the losses suffered.

According to the specifications of Article 148 of the Beam Width Act for the Safety of Food Residues, the claim is as follows!

Article 148:Where consumers suffer damage due to food that does not meet food safety standards, they may demand compensation from the business operator or the producer. Producers and operators who receive consumer compensation requests shall implement a first-bear responsibility system, pay compensation first, and must not pass the buck; If it is the responsibility of the producer, the operator has the right to recover from the producer after compensation; If it is the responsibility of the operator, the producer has the right to recover from the operator after compensation.

If a consumer produces food that does not meet food safety standards or sells food that he knows does not meet food safety standards, in addition to claiming compensation for losses, he or she may also demand compensation from the producer or operator for ten times the price or three times the loss; Where the amount of increased compensation is less than 1,000 RMB, it is 1,000 RMB. However, the label or instruction manual of the food has defects that do not affect food safety and do not appear to mislead consumers.

Supermarket food spoilage refuses to admit it, should you go to the ** to protect your rights?

Hello, it's a pleasure to serve you stupidly. First, you need to know that you have to keep evidence, such as spoiled food, bills, etc., so that you can prove that the spoiled food you buy belongs to the supermarket and not anything else**. Second, call the industrial and commercial bureau or the consumer complaint platform.

You can also call 12315****. Contact the staff to come to the supermarket to deal with it, and then provide evidence to the staff ** and analysis, once it is confirmed that the supermarket sells spoiled food and land bucket consumables, then the supermarket will be punished, and you will be compensated.