Urgently seeking answers Please advise everyone, because I am a merchandiser of foreign trade. There

1.First of all, you have to make sure that the customer will definitely place an order, and then you make a plan for the amount and total amount of the customer's order, and give it to your boss to show him how much he will lose if he doesn't. From a businessman's point of view, I think I can do that.

2.You can negotiate with the customer to let the customer pay the shipping fee.

3.If you can really not pay, then you can make some efforts in the future, and the corresponding product will be more than 1p, so won't the cost be earned? Can you talk to the boss about this?

4.Tell the customer that the value of the product itself is very high, and if each of your customers is like him, then the cost of our company is relatively high, and let the customer understand your situation, talk to the customer about your situation, and pay attention to the tone to be tactful.

It's up to you, I think there will always be a solution to things.

Samples should never be given for free!!

This is a common trick used by foreign businessmen, and the purpose is very simple, that is, to deceive samples.

If you are a customer from Western Europe, the United States, and Japan, I suggest that you discuss it with the boss, and the sample fee must be charged! But it can be discounted, and how much depends on the boss.

If it is other regions, especially Africa, South America, the Middle East, and South Asian countries, I think it is better to forget it, and I would rather not do business than deal with them.

Tell the customer to refund the sample fee after placing the order.

The production process documentary is mainly to understand whether the production progress of the enterprise can meet the delivery date of the order, and whether the product is produced according to the order, so the merchandiser should go deep into the production workshop of the enterprise to check the quality and production progress of the product, and deal with the problems in time. Because the basic requirement of documentary in the production process is to enable the enterprise to deliver the goods immediately according to the order and deliver the quality according to the order. So we have to go down to the production line, look at the progress, look at the quality.

First, the basic requirements of the production process to keep an eye on the documentary:

1. Deliver on time: make the production schedule consistent with the order delivery date, and do not advance or postpone. Key points for on-time delivery documenting:

2. Delivery according to quality: the products produced meet the quality requirements of the order.

Second, the process of documentary in the production process:

1. Issue a production notice.

When the merchandiser receives the customer's order, he or she should convert it into a production order. The notice should clarify the name, specification and model, quantity, packaging requirements, delivery date and so on of the product ordered by the customer.

2. Analyze production capacity.

After the production order is issued, the production capacity of the enterprise should be analyzed. Whether it can be delivered on time and according to the quality. What should I do if not? Do you want to outsource?

3. Make a production plan

The formulation and implementation of production plans are related to the success or failure of production management and delivery. The merchandiser should assist the production management staff to convert the order into a production notice in a timely manner.

4. Track the production progress.

1) Production progress control process:

2) Production progress control operation procedures.

3) Key points of production progress control:

a. If there is a difference between the actual progress and the planned schedule, it is necessary to find the reason. There are usually the following reasons:

1. The original plan is wrong.

2. The machine and equipment are faulty.

3. The materials did not keep up.

4. The defective rate and scrap rate are too high.

5. The impact of temporary work or urgent orders.

6. Accumulation of pre-process delays.

7. Employees are depressed at work, absent or have a high turnover rate.

4) Form to track production progress:

There are: production ** table, production schedule difference analysis table, production schedule control table, production exception handling table, production line progress tracking table.

5. Delivery delay:

If it is the factory's fault, it is necessary to notify the customer and obtain the consent before shipping. If you do not agree, one is to negotiate, we can bear part of the cost of the goods out. He had no choice but to cancel the order.

6. Let's mention the change of orders again: the customer's orders will change due to market changes, some in quantity, (or increase, or decrease). There is on the package.

color printing, or white printing). There is a change in delivery date. (or in advance, or in advance).

When receiving a change from a customer, the first thing to look at is what to change? Can I receive it? If our goods have almost been produced and have been completed, it is impossible to change them.

If you haven't done so, it's not a big problem. If the part has been arranged, it is necessary to negotiate. For example, the quantity should be reduced, and we have purchased materials according to the original quantity, and the general problem is not big.

However, if it is dedicated, the customer will have to bear part of the cost. Delivery date: If you want to advance, we have to say according to the actual situation.

If you want to postpone, the time is short, the problem is not big, but if you want to delay it for a long time, the storage fee and loss fee must be borne.

1) This is simple and simple, and complex is complicated! Generally speaking, similar to the nature of the assistant, after the salesman receives the order, the merchandiser will continue to do the rest of the work (from the beginning of production to the end of export, mainly to accurately convey the customer's requirements to the factory, and stare at the factory to complete the work according to the customer's requirements). The main object of work is to deal with customers and factories, and 80% of the time is spent on the factory).

2) Actually, it's very simple, just know a little English! Other companies will do simple training! Of course, the main thing is to be careful and patient!

A lot of trivial things need to be solved one by one! It's very simple on the customer's side, they tell you the requirements and you can go to urge the factory to execute it! Mainly on the factory side, many aspects can not be completed according to the customer's requirements.

Such as delivery, such as product quality, etc.!

3) Ya's, this interviewer is pure, this thing doesn't need to be proven! Just show your desire for the position! BTY, challenge yourself, and frankly, this position is not a little challenging!

It's easy to find this kind of job! The above is just a general talk, and there are many specific details, which must be learned on the job! Do not worry!

Pure hand-to-hand, leave the score to me, you can ask me any questions at any time, haha! Good luck!

1.Tracking of orders, production, etc.

2.Attentiveness is floor heating.

Foreign trade is a very training industry. For the most old foreign trader, I suggest that you don't walk the same path at the moment, because you can't see the light.

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