Now the express delivery, after signing for it, it doesn t matter what happens? Angry!!!

If you ask for inspection, and finally refuse to sign (such as thinking that the quantity of goods is wrong or do not like it), but the package is opened and can not be returned, the salesman is responsible. The goods have not been opened and the appearance of the person has not been damaged, which proves that the courier company has completed their responsibilities, and you are not willing to accept the responsibility of the courier. If you don't sign for it, they have the right to return it as it is and ask the sender to bear the cost of shipping back and forth.

But if there is a breakage, it is different, which proves that the courier company has not fulfilled their obligations well, and if you do not sign for it, they will be liable to the sender. Therefore, in this case, you have the right to request to inspect the goods before signing for receipt.

Courier is like this, as long as you sign for it, it means that there is no problem, they will not be in charge. If you find damage before you don't sign it, you have to ask him to give you a certificate of damage, but if you don't have the insurance price, it is difficult to implement the compensation, and you think you're unlucky.

If it is signed, the express will not be responsible, and I am not speaking for the express, which is why many sellers say that the goods are inspected first and then signed, which is the reason. All couriers are like this.

I can only consider myself unlucky. If there is an insured price, you can find a courier company for compensation!

In order to ensure the signing rate, the courier company will also sign for the express delivery that was not sent on the same day, and then deliver it the next day, which is to ensure the signing rate, every express delivery has Because the signing rate is unqualified, the headquarters will be fined This signing rate is dead and must be achieved unconditionally, even if the recipient is dead.

1. If it has been successfully delivered, you can record and sign;

2. If the consignee does not receive the goods, and the courier company records the receipt, it may be a mistake, but it may also be a false signature;

There are probably two reasons for this situation: one is that the courier may not get in touch with you, so he will deliver the mail to the mailroom and the property management guard of the community, and you will check whether there is any mail;

Second, some places do not standardize the operation, in order to avoid the delivery time limit assessment, enter the delivery information in advance. You don't have to worry if this happens, the courier will get in touch with you shortly.

In this case, the courier company signs on behalf of the courier, don't worry.

What should you do:

You can check the logistics tracking information to see if there is no local delivery staff**, if there is a call** to consult.

If not, you can check what courier you are using, call the courier company. Then tell him the courier number and urge them.

The courier company has signed on behalf of you, you have to contact them, or go to pick it up.

It may be that the courier signed for the consignee in advance.

I didn't pick up the courier but was signed, which is a mistake.

First of all, do not confirm the receipt, you can contact the seller first, and ask the seller to communicate with Bizhezai Express Company to solve the problem. I believe that most sellers will actively deal with it properly.

Method: 1. Contact the courier company or courier through the courier number to confirm the signatory of the courier and the courier movement.

2. Contact the seller for verification, usually this situation is that the courier company enters the receipt information in advance, and the goods are delivered later.

3. If you regret that you have not found the express after confirmation, you can find the order on the mobile phone ** pc** web page, click "Logistics Complaint" on the logistics details page, and select the corresponding reason to initiate a complaint (reasons include: not receiving the goods and not telling where the goods are, putting the parcel into the collection point without permission, and putting the parcel into the self-pickup cabinet without permission).

4. The logistics company will generally visit you within 48 hours for processing, please wait patiently. Some courier companies have not opened the complaint portal, please consult the merchant or courier company to verify the feedback, if your goods have not been received, you can apply for a refund in time.

Note: After the seller delivers the goods, you have 10 days (10 days for express delivery, 30 days for surface mail) to confirm whether you have received the goods, please pay attention to the overtime time, so as not to automatically pay the seller.

Contact the shipper to inquire about the shipping details. If the mail is lost and cannot be recovered, it is the responsibility of the courier company to send the wrong address, and the courier company can be required to compensate.

Express delivery, also known as express delivery or express delivery, refers to a new mode of transportation in which logistics companies (including freight**) through their own independent networks or in the form of joint ventures (i.e., networking) will quickly and safely deliver documents or packages entrusted by users from the sender to the recipient's door to door (hand-to-hand).

Express delivery is divided into broad and narrow senses. Express delivery in a broad sense refers to the express delivery of any cargo (including bulk shipments); In the narrow sense, express delivery refers to the urgent delivery of business documents and small items. From the standard of service, express delivery generally refers to the express delivery service completed within 48 hours.

From the definition of express delivery, the following 3 characteristics of express delivery can be summarized:

From the perspective of economic categories, express delivery is a branch of the logistics industry, and express delivery research belongs to the category of logistics.

From the perspective of business operation, express delivery is a new type of transportation and an important link in the first chain.

From the perspective of business nature, express delivery is a high value-added emerging service**.

In January 2018, including EMS, SF Express.

Zhongtong, Shentong, Yuantong, Yunda.

Best, Debang, Jingdong Logistics, Suning Logistics, including these ten express delivery companies, all said that they would not close during the Spring Festival.

You can contact the consignee who sent the wrong goods, ask the consignee to return the goods, if the consignee ignores it, you can not come to the door to ask for it, and the value of the goods is relatively small.

1.First of all, you have to know whether it is your own fault or the courier company's mistake?

2.Contact the courier company and ask them to help you find the relevant information and contact the sign-off point.

3.If you make a mistake yourself, entrust the courier company to send it to the right place, you may have to pay more postage, if it is the courier company's problem, there is no charge, and there may be compensation if it is serious.

Directly find the merchant to give you a replacement item, and if you don't want it, you can also ask the merchant to refund only. If the merchant has been delayed in dealing with it, you can initiate a complaint, explain the situation, and the official Xiaoer will deal with it.

Contact the courier company, it shows that many of the signed receipts are signed on behalf of you, and the courier company should be able to help you deal with it.

I'll send you the information you need, about 3 minutes! Please wait a moment and have a great day! Have a good mood every day ahead!

Get in touch with the recipient to negotiate the return of the courier. In this case, the first thing to do is to contact your shipping outlet. Inform the recipient of this courier that it has not been received.

Require the sender to coordinate with the sender. If the sender presents sufficient evidence to prove that the shipment has been delivered to the recipient. Then you can only negotiate with the recipient to return it.

If the recipient refuses to bounce back. Only the judicial process can be followed. The recipient's actions have constituted unjust enrichment.

II. Relevant Provisions on Unjust EnrichmentAccording to Article 985 of the Civil Code of the People's Republic of China, where the gainer obtains an improper benefit without a legal basis, the person who suffers the loss may request the gainer to return the benefits obtained, except in any of the following circumstances: 1. Payment for the performance of a moral obligation; 2. Repayment of debts before maturity; 3. Debt repayment knowing that there is no obligation to pay. Article 986:Where the gainer does not know and should not know that the benefits obtained have no legal basis, and the benefits obtained no longer exist, they do not bear the obligation to return the benefits.

Article 987:Where the gainer knows or should know that the benefits obtained have no legal basis, the person who suffers losses may request that the gainers return the benefits they have obtained and compensate for the losses in accordance with law. Article 988:Where the gainer has already transferred the benefits obtained to a third party free of charge, the person who suffers the loss may request the third party to bear the obligation to return it within the corresponding scope. 3. Return method of unjust enrichment 1. Return of the original item, that is, when the original item still exists, the original item should be returned.

2. Return as a price, that is, if the original no longer exists, it can be repaid as a price. With regard to the method of calculating the price, it is generally believed that when the beneficiary receives benefits for services, the value is the usual remuneration for services; When the ownership of the original thing is lost due to attachment, the appreciation of the interest to the beneficiary due to the attachment shall be the criterion; When the original thing is lost due to the infringement of others, the amount of compensation received by the beneficiary shall be limited; When the original is consumed, the market ** at the time of consumption shall prevail. In the case of the return of unjust enrichment, in addition to the original benefits, the fruits arising from the benefits shall also be returned.

Unjust enrichment refers to a factual state of affairs caused by the act of causing losses to others without a lawful basis, and the relationship of rights and obligations between the parties arising from unjust enrichment. In the case of the wrong place of the courier, you can ask the recipient to return it, and if necessary, the recipient can ask to pay the shipping fee when sending the courier back. However, if you sign for someone else's courier and do not send it back, you can go to the court to sue for its unjust enrichment and require the recipient to compensate for the loss, and if the courier is no longer there, you can also claim compensation for the original price.

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You return the goods and ask the manufacturer to return them in time, and this is the only way to solve the problem.

No problem, you can ask the courier to return your original.

Contact the sender to change the address, or return the product for a refund and make a new purchase.

There is no ** notification recipient, you may be sent a text message later, you can see if your text message has been intercepted in the text message, there is a direct express cabinet or directly put the "rookie station" information.

Life experience tells us that it is very common to collect and collect on behalf of others, but many disputes encountered are also related to this.

You will feel that the courier process is very loose.

Let's assume what a rigorous and logical courier should do.

When receiving the mail, the whole process is videotaped, and the sender himself is present to confirm the integrity of the mailed object, the consistency between the object and the document, and confirmed in writing by the sender. After the arrival of the goods, call ** to the recipient, if you come to collect it, you need to verify the ID card, consistent with me, and the whole process is videotaped. If you designate someone else to collect the collection on your behalf, you need to specify who will collect it on your behalf.

At the same time, it assists in the confirmation of ** recording or SMS. When collecting on behalf of the person, they also need to verify their identity information and record the whole process.

In this way, it can be said to be relatively rigorous.

You may think it's funny when you watch it, and you can get a courier, as for it. If you can think like this, it means that you haven't lost a piece yet.

The above rigorous process is inconsistent with our actual operation habits, which can only show that there is still a lot of room for improvement in actual operation. This improvement depends on the opening of the market, the progress of technology, and the change of concepts.

Rigorous and meticulous operation is not conducive to transaction efficiency, and the blind pursuit of efficiency leads to infringement and other disputes caused by roughness. Realistic operation is a compromise on the principle of efficiency.

If we can be rigorous without hindering efficiency, that's the situation we want. For example, audio-visual evidence is more convenient to store, no additional operations are required, identity information is upgraded, and facial features and other body information are identified without the need for ID cards.

In terms of legal relationship, in general, the express company only forms a contractual relationship with the sender to ensure that the express mail is effectively delivered to the recipient. Even if there are express cabinets, rookie stations, etc. in the middle, it will not affect this legal relationship.

There are three scenarios for this;

1. The doorman signs, it is recommended to consult the doorman or security guard of the community.

2. Relatives and friends collect on behalf of relatives, it is recommended to consult relatives and friends.

3. The above two do not meet, it belongs to the courier to sign in violation of regulations, and it is a violation to sign on behalf of the courier without permission, and it is verified that the courier will be fined 2,000 yuan. In the case that the recipient does not authorize, the courier cannot let others sign on behalf of others or sign on behalf of others.

If the signee is not there, and entrust someone else to sign for the delivery, you should contact the signee before proceeding.

This is a normal situation, sometimes I send the courier he will also show that it has been signed, you can go to the concierge to ask, or it may just be sent to the local post office, the next day to deliver the goods.

I didn't pick up the courier, but it showed that it was signed. There can be several scenarios:

1. The courier is still in the express storage, because it has not been picked up for a long time, and the system automatically shows that it has been signed. You still got it when you went to the storage site.

2. The courier was taken away and is no longer in storage.

There are two situations, it may be that someone else has the same mantissa as yours, and they took it wrong, and they didn't realize it, so they signed for it.

There is also a possibility that it was taken through a text message, and then the SMS was sent to someone else's phone.

If the courier is still in storage, don't worry, you can go directly to get it, if not, you can find the person in charge at the storage place according to the time of the courier on your mobile phone, and then show your logistics information, check the monitoring of the time of signing, see who took it by mistake, you can call ** to others, help you send it over. Hope it helps!