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Hello! You can press and hold the power button and hold the volume up button and the power button at the same time in the shutdown state of the phone for 3 to 4 seconds after the vivo phone logo appears on the phone, let go of the button to enter recovery mode, select wipe data factory reset first, select wipe cache partition after completing the waiting interface jump, and select reboot system now to restart the phone immediately after completion. (If you do this, you will lose all the data on your phone (except the data on the SD card), including installed apps, **books, SMS, etc.) When there is a serious abnormality in the mobile phone and there is no other way to solve it, use this item with caution.
If you still can't turn it on, it is recommended that you take your mobile phone to the local after-sales service for testing and processing, and the after-sales technician will handle it for you.
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If you can't enter the recovery mode, you can go to the after-sales service center to test and deal with it. After-sales service center address **You can go to vivo official** to check the after-sales service center address.
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If your Vivo X21S reboots or gets stuck in Recovery mode, here's how you can fix the problem:
1.Make sure you have enough power, preferably in a charged state.
2.Press and hold the volume down and power keys until your phone restarts.
3.If your phone is stuck in recovery mode, try selecting the "Reboot System" option and pressing the power key to confirm.
4.If the problem persists, try factory resetting your phone. Before doing a factory reset, be sure to back up all your data.
If the above methods do not solve the problem, it is recommended that you contact vivo customer service or go to the sales service center for repair.
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If your phone won't turn on normally, it is recommended to try the following methods first:
1. Charge the phone for 20 minutes, and then press and hold the power button for 30 seconds.
2. Press and hold the lock screen button and the volume plus key at the same time in the shutdown state, release the lock screen key when the vivo interface appears, continue to press and hold the volume plus key, enter recovery mode, press the volume down button to select wipe data factory reset Press the ON key to confirm, and wait for the interface to jump, then press the volume down key to select Reboot System Now and press the ON key to confirm.
If you still can't solve the problem after following the above methods, you can go to the local after-sales service center for testing and processing, and enter the vivo official website on the computer side - service - service outlets to check the nearest after-sales address and contact**.
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It may be that the operation steps are incorrect, and the following operations are performed:
1. Turn off the phone, then press and hold the [Volume Up Button] and [Power Button (Lock Screen Key)] of the phone at the same time, and press and hold it at the same time, and it will enter Recovery mode after a while;
2. Press the volume button to select Recovery Mode, then press the lock screen button to enter Recovery Mode, enter Recovery Mode, [Key operation instructions in Recovery: Volume + is the up and down selection key, and the lock screen key is the execution key (confirm key)];
3. Press the volume button to select Wipe Data Factory Reset (except user data and restore factory settings) and Wipe Cache Partition (clear system cache), which are double-clear operations, and then proceed to the next operation after the operation is completed;
4. After the dual wipe is completed, select Reboot System Now to restart the phone.
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Press the wrong key to find the method or line brush again.
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Hello,1、You first press and hold the power button for 10 seconds to restart and try,If not, you can press and hold the volume up button + power button at the same time,Wait for the word vivo to appear on the phone,Let go of the power button,Continue to press and hold the volume up button until the robot interface appears,Select wipe data factory reset and then press the power button,After the interface jumps,Then select reboot system now to restart the phone。 Doing this will result in the loss of all data on your phone (except for the data on your TF card), including installed apps, books, text messages, etc.
2. Shuangqing resumes normal boot: Press the power button 10 volume and 10 keys to enter recovery mode, select - wipe data factory reset Clear data - yes --delete all user data OK to clear -wipe cache partition Clear cache - yes - wipe cache OK Clear cache Find the root line and confirm the boot.
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Sorry for the inconvenience, the reboot may be due to:
Reason for restarting QQ on the Internet: network conflict or poor network compatibility.
Reasons for restarting the function of the mobile phone normally: hardware damage (dropped or liquid ingress), software bugs, viruses, too many software installed, system abnormalities, etc.
Reasons for running third-party software restart: The third-party software conflicts with the system, the running program occupies too large vertical resources, and the system memory is insufficient.
It is recommended that you follow the following square imitation method:
NoteClose background programs in Program Management, which often goes to the desktop, to avoid restarting the phone.
Perform an antivirus scan on the T-card, or format the T-card (note data backup).
Try to clear the abnormal data via "Settings -> General More Settings -> Factory Reset ->Erase All Data". Note: This item will lose all the data stored on the user's mobile phone, including ** book, short message, third-party application software, and related information, and the data stored on the T card will not be lost.
Use with caution. If the problem cannot be solved through the above methods, please contact the after-sales service center, and the ** address of the after-sales service center can be queried in the settings - general more settings - after-sales service.
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