My vivo Y20T phone keeps shutting down and rebooting repeatedly

Hello! We apologize for the inconvenience, but we recommend that you try the following:

NoteClose background programs in Program Management, which often goes to the desktop, to avoid restarting the phone.

If the problem cannot be solved through the above methods, please contact the after-sales service center, and the ** address of the after-sales service center can be queried in Settings - More Settings - After-sales Service. You can also go to vivo official ** to check the address of the after-sales service center.

The phone often shuts down and restarts automatically, you can try the following methods:

2. Upgrade the phone to the latest version, you can dust it to enter the settings - system upgrade - check the update immediately, according to the prompt**upgrade package, click **and install, the phone will restart and automatically enter the upgrade mode.

4. It is recommended that you can try to clear all data, click Settings - More Settings - Restore factory settings - Clear mobile phone data collapse Zen - reset the phone, clearing the mobile phone data will format the mobile phone, this operation will clear the important data in the mobile phone, (it is recommended to back up the data first and then operate to clear all data).

Hello! I'm sorry for the inconvenience, but you can try 1Please press and hold the power button for 15 seconds to see if it can be turned on.

2.Please charge for a while, then press and hold the power button for 15 seconds to see if it can be turned on (the phone is completely out of power, and there is no prompt for recharging).

3.You can press and hold the volume + button to enter recovery mode, press volume - select recovery mode, then press the lock screen key to enter recovery mode, press volume - select wipe data factory reset and then click the lock screen key, and after the interface jumps to, select reboot system now to restart the phone (doing this will lose all the data on the phone (except the data on the TF card), Including installed applications, **books, short messages, etc. When there is a serious abnormality in the mobile phone and there is no other way to solve it, use this item with caution.

Instructions for firmware upgrades.

Copy the firmware package to the SD card, and the SD card is copied using a card reader connected to the computer).

If the problem cannot be solved through the above methods, please contact the after-sales service center, and the address of the after-sales service center can be found in the settings - general more settings - after-sales service menu. You can also go to vivo official ** to check the address of the after-sales service center.

Sorry for the inconvenience, the reboot may be due to:

Reason for restarting QQ on the Internet: network conflict or poor network compatibility.

Reasons for restarting the function of the mobile phone normally: hardware damage (dropped or liquid ingress), software bugs, viruses, too many software installed, system abnormalities, etc.

The main cause of running the third missing vertical software to restart the original Fuqing is that the third-party software conflicts with the system, the running program occupies too many resources, and the system memory is insufficient.

It is recommended that you do so as follows:

Note that you can close the positive background program in the program management that often enters the desktop to avoid restarting the phone.

1.Press and hold the power button for 10 seconds to force restart the phone.

2.You can try charging for 20 minutes, then press and hold the power button for 10 seconds to see if it can turn on (the phone is completely out of power and recharged without any prompt).

3.Please press and hold the power button for more than 10 seconds to force restart to try, if it still doesn't work, it is recommended to double clear the phone, double clear will lose data, press the power button + volume up button at the same time in the shutdown state to enter the recovery mode to clear all data to solve, select wipe data factory reset, and wait for the interface to jump into and click yes, after completion, return to the original interface, press reboot system now and restart the phone immediately. If not, it is recommended to go to the after-sales service, the address of the after-sales service center and ** can enter the home page of the vivo official website - service - network query - for inquiry.