Why does the phone get stuck when the screen is off when listening to songs? 5

It may be that the memory is small and the operation is stuck, it is recommended that you play other ** to compare whether there is the same situation, if only one appears, it is recommended that you press and hold the **icon-App Information-Storage and Cache-Clear the cache and storage space and restart the phone to try. If more than one app appears, you can open Settings - System - Reset Options - Reset App Preferences (all apps need to be reauthorized after reset), restart the phone to see if there is any improvement, please change the Wi-Fi connection status in the dormant state to Always. This phenomenon occurs when the Wi-Fi network connection is not maintained while hibernating.

You can configure Wi-Fi > by tapping Settings > Wireless & Networks > Wi-Fi > Stay Wi-Fi connected while asleep and select Always.

Turn on the Wi-Fi + switch to allow smart Wi-Fi or mobile data selection. When there is no Wi-Fi network, the mobile data connection cannot be automatically used, resulting in WeChat not receiving messages after the screen is locked. You can do this by setting > Wireless & Networks > Wi-Fi > Wi-Fi + and turning the switch on.

1.Turn off your phone and restart it.

4.If it doesn't work, it is recommended to back up the data (contacts, messages, **, etc.) in your phone and try to restore it to factory settings.

If the problem still exists, please bring the purchase invoice, repair card and machine to the Samsung service center, and the professional after-sales Songlu pants engineer will help test it.

The mobile phone CPU may occupy 100, Qualcomm and Lianyan Likai Hair Branch are in normal use, no matter how high or low the performance is, it will not be ** audio jamming, even if the mobile phone is stuck, the audio will still be played.

If you have a problem with the headphone cable, try changing the headphones.

If your phone automatically pauses when listening to songs, it is recommended that you:

2.Check whether the Rotten Search Flip Mute or Easy Mute function is set, and it is recommended to turn off the attempt.

4.If it doesn't work, please update the system version of your phone.

5.If you have the latest version, please back up the data in your phone and try to restore the factory settings.

If the problem persists, it is recommended that you bring the purchase invoice, repair card and mobile phone to the local Samsung after-sales service center, and a professional engineer will help you test it.

Hello, it may be that there is too much software running in your phone.

There is a self-start management in its software management, which can set the start of the mobile phone software.

Its junk cleaner function is good, and you can go to Phone Manager - Experience Acceleration - Click Optimize.

There is also a deep cleaning function, which cleans up junk files, cache files, software remnants, and redundant installation packages.

Thank you.

Reason for the sudden freeze of the phone:

1. There is too much software running in the mobile phone, which leads to a decrease in memory.

Solution: Pat J:

Root your phone and turn off auto-start.

2. The firmware of the mobile phone is aging and the performance of the mobile phone is poor.

Workaround: Replace your phone.

3. There are too many junk files on your phone.

Workaround: Rent:

Install management software such as 360 Security Guard and Assistant Punch to clean up system junk.

Hello dear Samsung users:

Based on your description, it is recommended that you:

1.Turn on the attempt after turning the device back on/off.

3.Update the system version of the phone to see if there is any improvement.

4.Back up your phone's data (**book, SMS, multi** files, etc.), and restore factory settings (go to phone settings - reset - factory reset).

If the problem persists after a factory reset, send your phone to the nearest Samsung service center for testing and further processing.

It is recommended that you apply for "appointment to store" on Samsung's official website to enjoy priority repair services

After the appointment is successful, please bring your machine, invoice and warranty card to the service center where you made the appointment on time.

Comments, suggestions, complaints, please click:

In general, there are many reasons for this.

It is recommended to restore factory settings or flash the phone to upgrade to see if it is still sold with a black screen.

If there is still a problem, you should consider whether it is a hardware problem! If Qiqi rotten fruit is hardware, it can only be repaired after sale.

Causes of smart black screen.

1. Mobile phone crash memory problem: Under normal circumstances, when the mobile phone stores too many things, many friends can feel that the mobile phone is running too slowly, and when their mobile phone is occupied by 80% of the memory that can be driven, it may crash.

2. The problem of the second contact of the mobile phone crash: This is the loosening of the contact of the mobile phone screen, which is not a big problem, but it can directly lead to the black screen of the mobile phone.

3. Mobile phone crash three battery problems: It is common for many mobile phones to have a black screen after using it for a long time, the main reason is that the effective use time of the mobile phone battery is 1 year, or it is three years but there is a problem in one year, and excessive use leads to the aging of the mobile phone's battery and insufficient voltage.

4. The problem of four conflicts in mobile phone crash: There are many applications for smartphones nowadays, but there are some software that are born with conflicts, which can also lead to a black screen, so the black screen after installing a lot of software is basically this reason.

5. The problem of mobile phone crash and five flashing: Many people are keen to brush the phone and use a better system, in fact, some system mobile phones are not very supportive, and there is also a complete flash, which leads to the inevitable black screen when using it in the future.