Tea Baidao responded to the spider incident in milk tea, do you still dare to buy Internet celebrity

I didn't dare to buy it, because I felt that the Internet celebrity drink was very unreliable, and the quality was not guaranteed at all.

I didn't dare anymore, because this situation was really worrying, and I felt very disgusting.

Can't. I will never buy in this way in my life, which will make me feel very uneasy, and I will feel that it will affect my health.

As a drink, milk tea has attracted many consumers to taste it because of its sweet taste, and many women drink at least a few cups of milk tea a day, and milk tea has almost become a necessity in their lives. Due to the huge sales of milk tea, many businessmen have seen huge profits from it, and they have joined the ranks of milk tea manufacturing. However, these people are mixed, which causes the quality of milk tea to be uneven.

On October 6th, the Internet celebrity milk tea shop Cha Baidao broke out with hygiene problems.

The cause of the incident was that a female customer in Ningbo, Zhejiang Province, ordered a drink from the local tea Baidao when ordering takeout, but the female customer found the cupSpiders appeared on the milk cap of milk tea。This caused the female customer to be uneasy, so she reported it to the relevant departments and filmed it, uploaded it to the Internet, and attracted the attention of a large number of netizens. On the same day, on Weibo, Tea Baidao Hui Hui called for the topic of drinking spiders in milk tea, which appeared on the hot search.

Many netizens have criticized the tea Baidao.

In fact, this is not the first time that Chamochi has had hygiene problems. On September 30th, Tea Baidao was on the hot search on Weibo because of the use of expired raw materials. The reason why such a problem was able to break out was that a blogger with the name of Insider Picket Bureau on Weibo secretly visited tea shops in four different cities and preserved the conversations through recording equipment.

According to the recording, there is a tea mochido shop that made itThe pearl was not discarded for three hours after the expiration date。Instead, put it back in the pot or change the expiration labelExpired pearls continue to be used。And the clerk also said that the purpose of this is toPrevent regulatory inspections

This kind of hygiene awareness is really scary to think about. According to the news released by the Zhejiang Provincial Market Supervision Bureau's surprise inspection, we know that 36 of the 710 tea stores in Zhejiang have problems. And that's just the problem found in one province in Zhejiang.

Hygiene problems in shops in other provinces are not yet known.

As an Internet celebrity milk tea shop, Chabaidao's low hygiene awareness is really sorry for the love of consumers and the sales of more than 10 million orders per month. The bottom line that cannot be crossed when it comes to diet is hygieneFood safety has always been the top priority in our country, if there is a poisoning problem, how can Tea Baidao take responsibility? Chabaidao should reflect on its own business model and should not get into the eyes of money

The clerk of the Chabaidao store involved responded that he did not find the spider in the process of making the drink, and the customer only reported to the merchant a few hours after receiving the drink, and the situation could not be distinguished, and he is currently negotiating with Sun Qi's customer to compensate 600 yuan, but the response always gives people the appearance that the customer is deliberately looking for fault.

He said that he has been closed for rectification, and he will humbly accept the opinions and suggestions put forward by netizens in the future.

The person in charge of the store responded that it may be that the hygiene has not been done well, and we will definitely pay more attention to it in the future.

Food safety is a very concerned issue for many friends, but when a female customer ordered takeout, she found a spider in the drink she was in the face of such a situation, which naturally attracted the attention of many people, and now it has been reported to the relevant departments and Cha Baidao has also responded to this matter on his official Weibo.

According to the response made by Chabaidao, it can be found that there is no way to determine the origin of this spider, and immediately called up the monitoring of the store**, and took the initiative to contact the relevant departments for inspection, and did not find the corresponding problems after the inspection, so in this case, it is natural to not know where the origin of this spider came from, and in addition, this company also said that it will continue to strictly control the procurement of raw materials and its own product quality.

According to the customer, this spider is in his own drink, and in the process of transportation, it is naturally impossible for a spider to enter it, so it must be that there is a certain safety problem in the products of this beverage store.

However, after the inspection of the relevant departments and the playback of the video, the company did not find this spider, so in this case, the company naturally thinks that this pillar has nothing to do with itself, so in this case, it is naturally very difficult to determine where the spider comes from.

Although there is no way to make this matter come to light, the relevant departments are naturally very concerned about the impact of this incident, and they are still in the process of investigation. Only when this matter is better handled can we truly make everyone feel at ease and continue to trust this company.

Because this spider is relatively large, it should have been in the cup from the beginning, which was caused by the lack of hygiene in the store.

It should be that the hygiene of this store is not up to standard, so there will be spiders, and the relevant departments should be strictly investigated.

So far, there has been no investigation, this spider came from **, and it is really terrifying to drink spiders when drinking milk tea.

Many people have the habit of drinking milk tea, there are many different varieties of milk tea, there are different tastes, because the varieties of milk tea taste are different, therefore, milk tea in life is deeply loved by consumers. Nowadays, the business of bubble tea shops is particularly hot, and drinking milk tea has become a fashion for many modern people. If a spider is drunk in milk tea, does it make people feel creepy?

In Ningbo, Zhejiang, some consumers reported that in the milk tea bought in the tea Baidao milk tea shop, they found a spider in the middle of drinking, and posted ** on the Internet, which instantly aroused heated discussions among netizens.

According to the person in charge of tea Baidao milk tea, there is monitoring throughout the milk tea shop, and any operation of the waiter will be clearly seen in the monitoring, and the monitoring does not see any abnormal operation of the waiter.

The person in charge of Cha Bai Dao Cha Eggplant Milk Tea said that the waiter made the drink for the customer at 16:48 in the afternoon, and the customer reported that the time of the spider was more than 20 o'clock in the evening, and the drink had been unsealed and it was impossible to determine how the spider entered, even so, the staff of the milk tea shop said that they were still willing to negotiate with Gu Ma Dongke for compensation of 600 yuan.

The incident tea Baidao official also published a "letter of apology" on Weibo, tea Baidao official said that all stores will carry out a comprehensive investigation, strict rectification, no matter how the incident happened, to be responsible for consumers, try to avoid such incidents in the future.

As a consumer, no matter how the milk tea spider in the tea path appeared, I only hope that the food hygiene should be strictly managed and rectified, and we must be responsible for the health of consumers, and try to avoid similar incidents from happening again.

This has to do with the hygienic environment of the storefront, which proves that they don't usually clean often and don't put a lot of effort into the production process.

I think this matter should be investigated, the issue of food safety is more important, and it is related to everyone's health.

I think it's very disgusting to drink spiders in the milk tea of the suspect, and then the behavior of this milk tea shop is also very bad, which seriously violates the legitimate rights and interests of consumers, so I hope to take it as a warning and must pay attention to food safety issues. Acacia celery.

It is understood that the merchant later released the surveillance, through the monitoring we found that the merchant did not find the black spider when the milk cap, but because it took a long time from the production to the discovery, it is not possible to confirm whether it is the responsibility of the merchant or the consumer. However, in the end, the merchant also took the initiative to assume the responsibility for the accident and is trying to contact the consumer, planning to compensate 600 yuan. In recent years, because of everyone's love for milk tea drinks, more and more milk tea brand stores have opened around us, and milk tea quality problems have also occurred frequently.

The timely response of the merchant is the responsibility of the consumer

It is understood that after a user in Ningbo, Zhejiang Province received his takeaway in a milk tea shop called Chabaidao, he opened the milk cover and found that there was a spider inside, and then took a photo and posted it on the Internet. At least from the whole process from the occurrence of the incident to the resolution, we can feel the sincerity of the merchants, and they responded in a timely manner and gave an explanation to the majority of netizensWhen the matter was ambiguous, the merchant also took the initiative to take responsibility and contact the consumer for compensation.

Food safety is an important issue that cannot be ignored

On the one hand, because of takeout, its merchant stores and production processes are opaque, and we cannot intuitively clarify the safety of our food, and afterwards because consumers eat bad stomach, or accidentally find and then perceive that the food safety of the relevant stores is very many. On the other hand, due to the opaque process from ordering takeout to delivery, it is often very difficult for consumers to find out about the problem later.

Consumers should deal with problems in a timely manner

Actually, as a bystander, I don't want to blame the store as if it were a bystander, mainly because there are many controversial points in this incidentFirst, this is not simply a food safety issue, but more of a question of whether the clerk is careful and careful. Second, after the consumer got the goods, it was a spider that was discovered several hours later, and the consumer did not show up during the whole incident, and the consumer first posted the problem on the Internet, and from a certain point of view, many of the consumer's behaviors were suspicious.

All in all, no one knows the truth of this matter, and the lesson to consumers is to contact the merchant as soon as possible after discovering the problem and protect their legitimate rights and interests in a timely manner. The lesson to the business is to strictly grasp the food safety, the current network is developed, once the first destruction is the reputation of the business. Finally, what do you think about this?

Although the truth of the facts is still ambiguous, the merchant still took the initiative to admit the mistake and compensated the customer with a compensation of 600 yuan.

Chabaidao apologized to the consumer, and then compensated the consumer 600 yuan, which was a compensation method, but many consumers did not accept this method.

I believe that most netizens will feel that Cha Baidao is shirking responsibility when they see Cha Baidao's response, because he explained in his response that this spider is very complete, and the staff did not find the spider when making milk tea, but it has taken a long time for milk tea to be delivered to customers, so Cha Baidao means that it may be that the spider ran in halfway, not their responsibility, and they want to compensate for this matter privately. And the price of compensation is not in accordance with the relevant regulations, to put it bluntly, I still don't want to make this matter bigger and add negative impact to myself, but now almost everyone knows about it, and I believe that everyone is not willing to drink tea Baidao's milk tea anymore.

Even if this spider really ran into it in the process of transportation, but Cha Baidao also needs to bear a certain responsibility, after all, the customer found the spider inside after receiving the milk tea, which is a harm to consumers, so the merchant has the obligation to compensate consumers for this damage, in fact, in addition to the fact that the spider was drunk in milk tea, Cha Baidao was also found to be unsafe and healthy enough to eat the relevant materials before, so it has to be suspected, Cha Baidao itself has a problem.

As a catering company, the most important thing is to ensure the health of your food, and if you can't even do this, no consumer will be willing to pay for their products. Tea Baidao's milk tea can be said to be very popular before, but when there is such a problem in their family, I believe that consumers are no longer willing to risk their health to buy their milk tea, after all, there are still many brands of milk tea, which one to choose?

And this practice of tea Baidao also makes consumers very cold, we all know that the benefits of milk tea are very considerable, the price difference is very large, but under such interests, merchants are not willing to take out a part of the money, buy some good product raw materials, we can now see that consumers have begun to boycott tea Baidao, which is also an inevitable thing.