How about the after sales service of Ping An Insurance?

If the salesman who serves you is professional and does things seriously, it will make the matter of claim settlement simpler and make you feel less troublesome, such as the claim materials are prepared at one time and there is no repetition.

If the salesman is not so good (this is also possible), at least you can go to the local Ping An customer service center, and the basic service quality is still ***.

Conveniently, the company stipulates that the customer will settle the claim within seven working days.

Claims, it is certainly not as convenient as when you go to the bank to withdraw money.

Service, that's what it is anyway. Treating the customer as God is just a slogan.

Specific matters will be treated on a case-by-case basis, and the claims department will make a claim in the fastest time! And the Ping An salesman will also follow up with you at any time!

Everything is handled according to the terms, unlike some insurance companies, which are more favorable!

But it's also a fair and balanced way for those of us who don't have a lot of relationships!

As for the service, it is not too much different from any company. It depends on whether you find a good salesman, and whether the salesman can really serve you!

Claims are OK!

Ping An is very big, but their business model is problematic, I am in Taiping Insurance, most of our managers are Ping An, and Ping An's shareholders are private, mainly based on the interests of shareholders!

Standard case, complete information. Car insurance pays out on one day, and life insurance pays out on two days. From January to March 2013, the two-day payout rate of life insurance was only 95%.

The claim will be made within three days after the information is complete, and the claim will be made within one day for car insurance.

Help you analyze: Ping An after-sales service personnel belong to the sales department of the insurance company, the essence or need to make performance, in other words, of course, it is necessary to attract new customers, what to say verbally "district extension staff or insurance waiter" is actually the same as the salesman, change the soup but not the medicine.

It is true that it is easy to sign a contract, but it needs to go through many unknown difficulties and rejections, first of all, keep a calm mind psychologically, feel that as long as you do your best, don't force and force yourself too much, and go with the flow. And then constantly adapt to this environment, after all, this is very different from the traditional industry.

As everyone thinks, insurance is really not easy to do. But, and now the insurance company really lacks relevant talents, I mean why not go and give it a try, because there is such a saying in the insurance industry that "insurance is not made by people, but by talents", maybe after the tempering of the insurance industry, you will definitely have gains, and it will become more and more valuable in this society in the future. You tell me?

In addition, the insurance business is completely up to oneself, and the key is whether to work hard or not, that is, to determine one's own attitude, which has little to do with one's own personality and resources.

The basic salary of the insurance company, after all, the sales industry is linked to its own performance, and there is no performance, not to mention the basic salary of 2000, 5000, or even higher, does not exist.

There are two kinds of this:

1 is the real insurance office, called the customer service department, mainly dealing with the insurance after-sales notice, maintenance, etc., but also accept complaints, there is a labor contract, and the general company employees are consistent.

2 is the insurance ** person, selling insurance, using the guise of after-sales service just to fool you to sell insurance, no basic salary, no social insurance, no labor contract, not an employee of the company.

Therefore, it is recommended that you check what you do, and you can directly ask the human resources department of its branch if there is any preparation for you. In addition, the biology professional can also be done by the internal staff, and the field office is required by the insurance company.

Extended reading: [Insurance] How to buy, which one is better, teach you to avoid these insurance"pits"

It should be doing some claims work. In the future, if you need to make a claim, you can find our after-sales staff!

<> Ping An Insurance Company's after-sales service has the following knowledge:

1. Sell insurance policies and assist customers in paying insurance premiums;

2. Complete business sales targets;

3. Provide after-sales service to customers;

4. Participate in the company's meeting and training activities;

5. Counseling and training for business representatives.

1. Marketers: should seize every opportunity to maintain close contact with policyholders, or send small gifts, or send ** greetings, regular visits, etc.

2. Insurance companies: should provide disaster prevention and loss prevention services. Insurance companies can take various measures to minimize the occurrence of insured events to reduce losses.

Specifically, it includes pre-disaster safety precautions, rescue and relief during disasters, and post-disaster clean-up assessments. Although insurance disaster prevention is free of charge, it is fundamentally aimed at reducing accidents, reducing losses, and enhancing corporate image.

In addition, the insurance company shall also provide claims settlement services, and when an insured accident occurs in the subject matter of the insurance, the insurer shall perform the compensation or payment obligations in accordance with the provisions of the insurance contract and handle the claims submitted by the insured. In this process, the claim settlement shall be handled promptly, accurately and reasonably. When settling claims, it is necessary to seek truth from facts and adhere to the policy of "proactive, rapid, accurate and reasonable".

Claims, preservation, reminder charges, and subsequent guarantees.