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Unicom will deduct the fee according to your actual use, if you have any questions about the deduction
1. You can inquire about the phone bill business inquiry (including real-time phone bills, account balances, historical bills, and call details) in the mobile phone business hall.
2. You can check the details of Internet traffic in the service inquiry and traffic business in the mobile phone business hall.
If you still have questions, you can contact the local customer service for consultation.
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Every month, you will have to deduct this ** fee. Therefore, if you have a balance of 78 yuan last month, you may have to deduct this ** fee by next month. And everyone's ** fee is different, some people may do ** The cost is relatively high, it may cost 80 yuan or more than 100 yuan a month.
So after the third day, there is no money in this **, and the money of this ** has already been used by this. Unicom's carrier deducted it.
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Because China Unicom's phone bill deduction is at the beginning of each month. That is, the phone bill you find at the end of the month will be deducted at the beginning of the month, and the usage fee of communication, traffic fees and other expenses will be deducted at the beginning of the month. If you spent more than 78 yuan last month, you may still owe your phone bill.
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Hello! This may be because your monthly fee is higher, you can check the phone bill again.
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Call 10010 for consultation, or log in to the Unicom business hall for inquiries.
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It may be that the traffic is overused.
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At the beginning of the month, the system is prone to confusion, so it is recommended that you wait until the 3rd to ask customer service.
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According to the information you provide, if you check the balance of the phone bill in the online business hall, the balance of the phone bill is displayed at 57 yuan, and the SMS prompts the arrears of yuan, it is not excluded that it is because the balance of the phone bill of 57 yuan that you have viewed is the total balance of the real-time phone bill and other expenses of this month, and after deducting the real-time phone bill of this month, you are still in arrears, it is recommended that you contact the manual customer service of the local Unicom to assist in the query, and the specific data is subject to the data of the local Unicom system.
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If your phone is disabled, please check the following:
The number is not real-name system, according to the relevant laws and regulations, telecom users must register real identity information, if the registration is not within the time limit, the telecommunications service must be suspended in accordance with the law, please make real-name registration;
If the balance is stopped due to insufficient balance, please recharge in time to resume boot;
If the postpayment period has passed (the 5th to the 25th is our company's payment period), the historical arrears have not been paid, and the spring burial will also be shut down, and the boot can be resumed by paying off the arrears;
If the monthly consumption is higher, Jianye can apply to the business hall to adjust the credit level;
Check whether to handle loss reporting or shutdown business, and you need to unhook or resume the machine before it can be used.
If the above situation is not resolved, you can contact human customer service for processing.
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1. After logging in to the online business hall of China Unicom with the mobile phone number and service password, click "Self-service" to see the "available balance" and "current month's phone bill";
2. After logging in to the mobile phone business hall with the mobile phone number and service password, you can query the current month's phone bill and account balance information in the "phone bill inquiry" column of the inquiry interface;
3. Text "cxye" or "ye" to 10010 to check the balance of the phone bill;
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The problem is that 10010 checks the phone bill to prove that it is Unicom's mobile phone number, you can dial 10011 directly, and the voice will directly broadcast the details of the phone bill.
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The 1st - 2nd of each month is the billing period of our company's phone bill, the system calculates your phone bill usage last month, and the phone bill information queried is not necessarily accurate, so the phone bill inquiry service is not provided during the period, if you need to understand the phone bill information of the previous month, you can log in to the online business hall after 3 days every day to check the detailed list, and query the bill from the 6th. If you have any questions, you can check with the business hall.
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Hello, generally the 1st-2nd of each month is the billing period of the phone bill, during which the system will review the data of your phone bill used in the previous month.
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The current monthly phone bill is how much you have shared this month, and the arrears are settled at the end of the previous month, if there is a balance, you will be prompted with the balance, and if there is no balance, you will be prompted with how much you owe.
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The current month's credit refers to how much money you have already spent this month.
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The current month's phone bill is the current month's phone bill.
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