What about the mobile phone card and phone bills, why is it down?

There will be no shutdown if there is a phone bill, and it should be the business of the shutdown insurance number.

How to handle the shutdown insurance number:

1. You can see the prompt shown in the figure below when you click on China Mobile.

2. After entering the online business hall of China Mobile, click [Login].

3. Enter the mobile phone number and service password, if you don't know the service password, you can use the dynamic password to log in.

4. After logging in successfully, click [My Move] and you can see a [Stop and Start] option under My Account, click to enter.

5. Enter the service password of your mobile phone, and then click OK

Note: If you place the mouse in the password box, you will see a prompt to get the dynamic password, and after clicking it, the phone will receive a text message to get the dynamic password.

6. After entering the authorization password of the mobile phone, you can see the prompt to stop and turn on, at this time, it depends on your need to stop or turn on the mobile phone. This is the function of the mobile shutdown number.

There is a time limit for charging, even if it has not been used up, for example, I charged it on August 4, and it is valid until November 2, during which it has not been used up or charged, and it will be shut down when the validity period is up, just charge it.

If the balance is insufficient to deduct the monthly rent, some cards will also indicate that they have been shut down, or they have been shut down by others, which is unlikely. If it is an unexcused downtime, it is most convenient to consult mobile customer service

Log in to Mobile**! Select Stop the machine or directly 10086 to say that you want to stop and call 10086 again to resume the machine!

To apply for a traffic package, you can log in to the Shanxi Mobile online business hall and click on the home page "Do Business" - "Traffic Business" to select the corresponding ** and then operate according to the prompts, and the specific path is subject to real-time display.

<> mobile phone number has a phone bill, but the reasons for the outage are:

1. The validity period of the phone bill has reached the specified period;

2. If you are closed through the business hall, provided that the other party knows your card and password or ID number, you can call 10086 or 10010 or 10000;

4. There is no real-name system for mobile phones, and the real-name system for mobile phones is mandatory for the state, on September 1, 2015, all mobile phone users should be forced to real-name authentication.

5. China Mobile or Unicom has regulations that no calls are allowed below 5 yuan, and only SMS can be sent to ensure that its interests are not lost, which mostly occurs in Unicom cards;

6. The balance of the phone bill cannot be paid for this call under the estimate.

Summary. 1. After handling the shutdown number business, you can apply for active resumption, and the resumption, which will take effect immediately.

2. The phone bill has an expiration date, because it is not used up within the validity period, it will be shut down after this time period (that is, the validity period expires). You can recharge to activate this part of the credit or apply for an extension of the validity period of the credit to use it again.

3. If it is a sub-number for family payment and payment, when the main number is stopped, the sub-number will also be shut down (regardless of whether there is a balance on the member's personal account).

4. Shutdown at the beginning of the month, it may be that the expenses that have not been deducted in the previous month are deducted or the ** quota of this month is used more (some ** expenses are deducted in real time).

Mobile phone bills have a balance but are down.

1. After handling the shutdown number business, you can apply for active resumption, and the resumption, which will take effect immediately. 2. The phone bill has an expiration date, because it is not used up within the validity period, it will be shut down after this time period (that is, the validity period expires). You can recharge and activate this part of the credit or apply for an extension of the validity period of the credit to use it again.

3. If it is a sub-number paid by the family or on behalf of the town, when the main number is down, the sub-number will also be shut down (regardless of whether there is a balance on the member's personal account). 4. Shutdown at the beginning of the month, it may be that the expenses that have not been deducted in the previous month are deducted or the ** quota of the first month of the Royal is used more (some ** fees are deducted in real time).

Hope it helps.

So how do I recover.

You can call ** to the mobile business hall to solve the problem, or bring your ID card and go to the nearby mobile business hall to handle it.

You can solve it by calling ** to customer service normally.

What should I do if I authenticate my real name on my phone?

You don't know how to operate.

If you follow the prompts and still can't, it is recommended that you go to the business hall during the day to find a staff member to assist.

Hello, has the question of the foundation been clearly answered for you? If you have any new confusion, please feel free to find me again, and I will answer it for you as soon as possible. I wish you all the best!

The call charge is valid for the specified period;

If the other party knows his card and password or ID number, he can call 10086 or 10010 or 10000;

There is no real-name system for mobile phones, and the real-name system for mobile phones is mandatory by the state, and on September 1, 2015, all mobile phone users must be forced to real-name authentication.

If there is no real-name system, it may be stopped, bring your identity documents, and go to the mobile to handle real-name authentication;

Mobile or Unicom.

There are regulations that no calls are allowed below 5 yuan, and only SMS messages can be sent by Liangtan to ensure that their interests are not lost, which mostly occurs in Unicom cards;

The balance of the call cannot be paid for this call under the pre-respect of Hunger Tong.

The China Unicom mobile phone card is still down and cannot be used if it has a balance of phone bills, which may be caused by the following circumstances:

1. **The number is not real-name. According to the relevant laws and regulations, telecom users must register their real identity information, and if they fail to register within the time limit, they must suspend telecommunication services in accordance with the law, please make real-name supplementary registration;

2. Prepaid users can check the balance, if the shutdown is caused by insufficient balance, please recharge in time to resume the boot;

3. If the postpaid user does not pay the previous month's phone bill before the 25th of each month, the mobile phone service will also be suspended, and the mobile phone can be turned on again by paying the arrears;

4. Postpaid users will also be shut down if their monthly consumption exceeds their personal credit limit, and they can start the computer through payment, and if the monthly consumption is high, it is recommended to apply for credit adjustment at their own business hall;

5. Please check whether to handle the loss report or shutdown business, and you need to unhang or resume the machine before you can use it. If the above situation is still not resolved, please contact the local Unicom customer service or go to the local Unicom's own business office to inquire about the specific situation.

If there is a call charge, it prompts that the machine is shut down due to arrears, and the possible reasons are as follows:

1. Please verify whether the call bill is a contract charge, not a real-time balance.

2. Please verify that the prompt sound that cannot be dialed and answered is owed or no signal, if it is in arrears, it is recommended to pay in time, if there is no signal or poor signal, it is recommended to record the situation and reflect it to the operator.

3. It is recommended to switch on and off, change the machine and change the card to determine whether it is the reason for the mobile phone or card.

Mobile phone maintenance tips:

1. The mobile phone will produce oil stains, dust and other dirty things after being used for a long time, and wiping the appearance of the mobile phone with alcohol can effectively remove the dirt and fingerprints on the surface of the mobile phone. If you don't have alcohol at home, you can replace it with edible wine, and the effect is just as good.

2. Many people may forget to unplug the charger when they put the charging time, and the mobile phone battery will also suffer unnecessary wear and tear, you can buy a timed charger from the store, and set the fixed time to automatically cut off the power at the set time, worry-free and safe.

3. Try to put the mobile phone in a dry and dust-free environment to reduce the impact of dust entering the mobile phone and affecting the life of the mobile phone.

4. When you go to the beach or swimming pool to play in summer, there is a high chance that your mobile phone will come into contact with water, and you can use your mobile phone to isolate water and sand particles in a waterproof sealed bag.

5. The weather in the north is cold in winter, and some brand mobile phones often freeze and shut down due to the low temperature. The main reason is that the battery of the mobile phone has been relatively large, so you can replace the battery with a new one, and be careful not to suddenly expose the mobile phone to a cold environment.

6. The most common contact with the mobile phone in daily life is the mobile phone screen, bumps are inevitable, and the protective film can be applied on the surface of the mobile phone.

7. Regularly clean up mobile phone junk and software without software and running software in the background. Nowadays, many people will feel that the mobile phone card and memory are not enough soon after using the mobile phone, the main reason is that the mobile phone background is not clear for a long time, and a large number of idle software is not uninstalled, so the power consumption will also increase significantly. <>

According to your description, there is a call bill for mobile phone inquiries, but when you call **, it says that you are in arrears, this situation may be:

1. The query may be a monthly return of the contract bill, not a real-time bill.

2. If the arrears have just been settled and the arrears are still in the state of arrears and are still in the state of shutdown, it is recommended that you restart your mobile phone and try it.

3. Whether the mobile phone number is forwarded to the mobile phone number that is stopped.

4. You can go to the nearest Unicom business hall or call the manual customer service to let the staff help you inquire.

2. If the payment period has passed, the machine will be shut down if the historical arrears have not been paid, and the boot can be resumed by paying off the arrears.

3. If the post-payment consumption exceeds the personal credit level, it will also be shut down, and the machine can be started through payment, if the monthly consumption is higher, it is recommended to apply to the business hall to adjust the credit level.

4. Check whether to handle loss reporting or shutdown business, and you need to unhang or resume the machine before you can use it.

5. If the number is reported or required to be shut down by relevant state departments, you can go to Unicom's own business hall in the place where it belongs for verification and processing.

The China Unicom mobile phone card is still down and cannot be used if it has a balance of phone bills, which may be caused by the following circumstances:

1. **The number is not real-name. According to the relevant laws and regulations, telecom users must register their real identity information, and if they fail to register within the time limit, they must suspend telecommunication services in accordance with the law, please make real-name supplementary registration;

2. Prepaid users can check the balance, if the shutdown is caused by insufficient balance, please recharge in time to resume the boot;

3. If the postpaid user does not pay the previous month's phone bill before the 25th of each month, the mobile phone service will also be suspended, and the mobile phone can be turned on again by paying the arrears;

4. Postpaid users will also be shut down if their monthly consumption exceeds their personal credit limit, and they can start the computer through payment, and if the monthly consumption is high, it is recommended to apply for credit adjustment at their own business hall;

Hello, if your number is suspended, please pay attention to whether there are any of the following:

Situation 1] The number is shut down in arrears, and it can be used normally after paying off the arrears;

Situation 2] If the number handles the loss report and shutdown or suspension business, it can only be used normally after the loss report is lifted and the normal opening can be handled;

Situation 3] If there is a problem with the real-name registration of the number, you can bring your original valid identity card and mobile phone card to the self-owned business hall of Unicom in the place of ownership to handle the real-name supplementary registration;

Situation 4] If the number is reported or required to be shut down by the relevant state departments, it can go to the Unicom's own business hall where it belongs for verification and processing.

Hello, if the Unicom number has a call bill down, this needs to be based on your number, it is recommended that you can call the attribution 10010 manual customer service consultation and verification, thank you.

If someone else has your card number and password, they can stop it. Or the expiration date of your card has expired, and the validity period mentioned in the monthly rental information is it.

Maybe your mobile phone card is short-lived, new card, right? I've had it too, as long as I pay another 10 dollars. In the future, this situation will not occur when the cost of buying the card is exhausted. Its purpose is to prevent users from exploding their cards. I wish you success.