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Generally speaking, there are four things that can cause the blue screen error.
1.Occurs after performing a Windows update.
2.Occurs after the hardware is installed.
3.Occurs after installing or updating software (including driver software applications).
4.Other factors (i.e., abnormalities not caused by the above).
First, the solution of the first three items is mainly to retrace to the previous normal situation.
If an exception occurs after a Windows update, the recent update will be removed.
If an exception occurs after installing the hardware, remove the hardware;
If there is an exception after installing or updating the software, remove or roll back the previous version of the software.
How to roll back the previous version of the driver via Device Manager.
1) Right-click (1) on [Start] and tap [Device Manager] (2).
2. Tap the triangle (3) next to the device type of [Display Adapter]. Right-click on [Intel(R) UHD Graphics 620] (4) and select [Properties] (5).
This step is based on the Intel graphics card driver as an example, please roll back the version according to the driver error you encounter.
3) Tap [Driver] (6) and tap [Rewind Driver] (7).
4) Select [Reason you want to roll back to a previously installed driver] (8) and tap [Yes] (9). The system will start rolling back the driver to the previous version.
2. If the blue screen error is caused by other factors, please refer to the following steps to eliminate it.
a.Front-end jobs.
Remove external devices, such as external hard drives, printers, memory cards, optical discs from optical drives, adapter cards from card readers, etc.
Update the BIOS to the latest version.
Perform a system update and driver update to the latest.
b.System Restore.
After the backup, perform a system restore.
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The system will be damaged if the computer is stuck, the power is turned off, the computer is used for a long time, and the computer is operated at full load. Try to turn on and off repeatedly, put it for a period of time to try, it still doesn't work, it is recommended to restore the system or reinstall. As long as you avoid the problems mentioned at the beginning, you won't have such problems with your computer.
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After installing the win8 system, sometimes there will be problems with the computer, prompting "Your computer has encountered a problem and needs to be restarted, we only collect certain error information, and then restart it for you." "In fact, such a problem is also a headache, and the system problem is generally caused by two reasons, first, software, and second, hard disk. In the process of computer maintenance, software is generally first, and hardware is second.
Let me talk about the idea of solving this problem.
Tools Raw materials.
USB flash drive boot disk.
Handling ideas. Let's take a look at the prompt, "Your PC is experiencing a problem and needs to be restarted, we just collect certain error messages and restart them for you." "The previous system didn't have this feature. It's also a way for Microsoft to collect questions.
And this error message, the system will save this information in the file as shown below.
If you encounter such a problem, start with the software, open the management software, and disable the software that does not need to be started in the startup items.
Or enter the [mscofnig] command from [Run] to open [Task Manager] and disable the software that does not need to be started in the startup items. If it can't be solved, look down.
If disabling startup items does not solve the problem, then go to [Control Panel] and [Programs and Functions] to uninstall the recently installed software to see if there is a conflict in the installed software. If it doesn't work, then look down.
If that doesn't work, the only way to do this is to reinstall the system. In the end, if the system is installed, it can't be solved. That's the hardware problem.,The hardware problem is the only way to replace it.,There's not much to talk about here.,If you don't get it, it's best to send the computer to a professional repair point.。
end precautions.
The software requires patience, and if you don't have the time to be patient, it's best to find a professional to fix it.
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PC appears out of nowhere: Your PC is experiencing a problem and needs to be restarted. We only collect certain error messages and restart them for you.
There are basically 4 main reasons for this situation:
1. The computer mistakenly deletes or destroys the system files. Then the system needs to be reinstalled.
2. It may be caused by the compatibility conflict between the installed software or plug-ins and the system. You can force shut down 3 times, and then restart the computer to bring up the recovery screen - select safe mode - and then the computer will restart into safe mode, after entering safe mode, open applications and functions, and delete the recently installed software or plug-ins.
3. It may be that the system suffers from malware or computer virus, and the virus causes the system to malfunction. Force shutdown 3 times, then restart the computer will appear recovery screen - select safe mode - then the computer will reboot into safe mode, after entering safe mode, use security software to disinfect.
4. It may be a disk problem. You need to check the disk, and if there is a problem with the hard disk, you can replace it with a hard disk.
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Sometimes the computer is stuck, and after four or five minutes, it doesn't automatically restart, you just restart it manually, it doesn't matter.
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I can't restart, I can only reinstall the system, and I won't take it to the computer city to let people repair it.
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Usually, this is the case with an anomaly in the operating system. It is recommended to send the computer to the official ASUS after-sales service center, and a professional maintenance engineer will conduct a comprehensive inspection to confirm the fault and necessary repairs. The maintenance, cleaning and upgrading of the whole machine of the brand computer is best done at the official after-sales point of the corresponding brand, and the maintenance skills and specifications of the engineer are definitely more formal and assured, which can ensure the quality of maintenance.
The official after-sales service center of ASUS can be found in the following sections of the official website:
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Then force restart – press and hold the power button, then wait for the lights to go out and back on.
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It's a blue screen.,It's supposed to restart by yourself after a while.,I really can't restart it myself.,If you wait for a long, long time.,I'll force it to restart.。
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This has nothing to do with the computer brand, it is a problem of the computer system, which is a common problem and generally does not cause serious impact; Of course, if it is very frequent and affects normal use, it is recommended that you take it to a professional after-sales service and remember to back up your important files.
If you can install the system, you can install the same version of the system yourself, if it still doesn't work, it is recommended to use a lower version of the system, which may be due to the insufficient configuration of your computer, and the running hardware required for the new system is higher.
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Restart: Press and hold the F8 key, when the boot menu appears, select the last correct configuration, and press enter to try. If not, you can choose the safe mode again, enter the antivirus, 360 guard scanning, process it, and restart it. If not, reinstall the system.
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This is normal because they have to maintain, this is an investigation.
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I think this should also have something to do with the war in Ukraine, and then a lot of these foreigners are receiving information from a few people.
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Don't worry, press and hold the power button until the indicator light goes out, and then press the power button again, which can generally be displayed to enter the system normally.
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Just unplug the battery and reinstall it and turn it on. I'm also experiencing these issues with my computer. Not much impact. If that doesn't work, I'd recommend taking it to repair it tomorrow.
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Force reboot and then Security Guard fixes.
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You have a blue screen, and if the blue screen fails, there are software problems and hardware problems, according to your actual situation.
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Hold down the shift key to force the power off and boot it 2 3 times, and it will automatically enter the winre interface when it is turned on. Select Enter Safe Mode through troubleshooter --- advanced options--- Boot Settings--- Restart--- Select. After entering "Safe Mode", uninstall the system update and restart it.
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There is no better way, one is to put it for half a day or a day to try, or it can't be turned on to enter the system to reinstall, don't you know that the computer is most afraid of shutting down at this time?
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1. It may be that there is an incompatibility between the system or programs, press F8 to move to the advanced option when you boot up, and select "The latest correct configuration" to enter the repair, and it is not possible to press F8 to enter the safe mode to restore the system or reinstall the system.
2. The CPU or other hardware temperature is too high, and the memory and graphics card are incompatible or faulty.
3. If the hard disk has bad sectors, please use the system's built-in functions or software to repair the disk, or format the hard disk to repartition and reinstall the system.
4. Power failure and voltage instability can also cause automatic restart.
5. Incompatible drivers can also lead to restart.
6. Failure of motherboard parts.
7. Change the default automatic restart of the system: right-click on My Computer Properties Advanced Settings in Startup and Failure Recovery Remove the check mark before "Auto Restart" in System Failure, and then press OK and Apply to restart the computer.
8. Insufficient virtual memory causes system multi-task operation errors.
9. Calculation errors caused by incompatibility or damage of memory modules.
10. The optical drive is opened abnormally when reading the disk.
11. Version conflicts, errors or corruption in the registry.
Software and hardware are incompatible, and there are bugs in the application
12. Viruses.
Remove viruses, trojans.
13. Loose memory, poor thermal stability, chip damage or wrong settings will also cause restart. Increase the memory, 14. The integrated graphics card, the sound card and the added discrete graphics card, the sound card conflict causes a restart. Shielded motherboard built-in integration.
It should be that the software is incompatible, which often causes the problem of shutdown and restart. Solution: Right-click on "My Computer" and select Properties.
Select the "Advanced" tab, find "Startup & Failback", and click the "Settings" button next to it. Remove the checkmark before "Auto Restart" in "System Failure" (all checkmarks are canceled to speed up the boot of XP).
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1. Keep clicking the F8 key when you boot up, enter the system operation menu, select "Last correct configuration", restart the computer, and see if it can be solved.
2. Boot up and keep clicking the F8 key, enter the system operation menu, select "Safe Mode", if you can enter successfully, click "Start" "All Programs" "Accessories" "System Tools" "System Restore", the "System Restore Dialog Box" appears, and select "Restore my computer to an earlier time".
In this way, you can use the built-in system restore function of the Windows system to restore to a restore point when the computer was able to boot normally. (if any).
3. Use the system to install the CD-ROM disc, put it in the CD-ROM drive, restart the computer, enter the CD-ROM installation system state, wait until the boot interface flashes, do not choose to install the system, but choose the repair system, repair the current system (it may run for a long time, 2-4 hours is possible), wait patiently for the repair to be completed, and see if it can solve the problem.
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Just reboot it. If this prompt still appears, you can turn the power button on and off a few times, turn it back on, automatically repair--- advanced options--- troubleshooter--- reset this computer.
This should be understood, I am an ASUS dealer, I place an order from the national agency, take the goods, the goods are mine, once sold, according to the three packs of execution, if you encounter a problem during the three packs, you give it to me, I will find a superior**, and then they are all responsible for repairing the internal things and then come back, if at this time, you will be refunded, and you will not be able to sell an old book, and the dealer can not afford this loss, so an obvious scratch on the shell is very troublesome Unless you bought it at the time, it is a display machine, and there are provisions for the three packs, you can check it out That's the proof of rights protection, and we sell machines to film in order to avoid this kind of dispute. >>>More
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