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Dear Lenovo users, hello!
1.It is recommended that you wipe and clean the screen first, and avoid stains such as sweat on your hands to eliminate external interference.
2.Please confirm whether it appears in the interface of individual third-party software, if so, it may be caused by software abnormality or compatibility, and it is recommended that you uninstall and reinstall or replace other types of software.
3.If the above operations do not work, please back up the fuselage data and try to restore the factory settings.
If the problem still cannot be effectively solved, for your normal use in the future, it is recommended that you take the time to go to a nearby Lenovo authorized repair station for specific testing and treatment.
Lenovo authorized repair site inquiry.
The business hours of the maintenance site are usually from 9:00 to 18:00 from Monday to Sunday, except for holidays, and the stations will be slightly adjusted according to their own operations.
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We apologize for any inconvenience this may cause and affect your use. If there is a transparent line on the screen, it cannot be seen, is it a white line?
Please follow the following suggestions for simple judgment:
1.You can use the fuselage comes with the "Lenovo service" software to detect the display screen in the testing center, if there is an abnormality that affects your normal use, please send it to the maintenance station;
2.If it appears under some third-party software, it is recommended that you uninstall it for observation.
If the problem persists and affects your normal use, it is recommended that you send it to the repair station for testing and treatment in time.
Lenovo authorized repair site inquiry.
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It is recommended to observe whether the line exists in different interfaces after restarting, if it appears under individual software, it is recommended to go to Settings - Application - All to find the program to clear the data. If it appears in all software, it is recommended to restore the data under the backup to factory settings. If the problem still exists and cannot be solved, it is recommended to take the time to go to a nearby Lenovo authorized maintenance station for specific testing and treatment.
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Dear Lenovo users, hello!
It is recommended that you restore to factory settings first, and be sure to back up your data before resetting factory settings.
The first method: first go to the phone's settings (settings), select privacy, (some models are in the security settings) and then select factory reset, and click to reset the phone.
The second method: select WipeDate in the recovery mode, as long as you press the home button and the hang-up button at the same time at the startup to enter the recovery mode.
If your problem is not solved, you can complain, put forward your valuable opinions, and then transfer to manual service.
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Find customer service to repair, the cable should be changed, or the screen contact is poor.
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