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Anonymous users2024-02-11If you are using a Huawei phone and the mobile phone is slow to use mobile data, please take the following steps to troubleshoot:
1.Please make sure that the 4G or 5G signal of your mobile phone is normal.
If the mobile phone signal is abnormal, it will affect the quality of Internet access.
2.Make sure you are using a VPN to access the Internet.
If your phone status bar has an icon in the shape of a key. It may be that you are unable to access the Internet or slow to access the Internet due to the fact that you have used a VPN to surf the Internet. We recommend that you open Settings, enter VPN in the search bar at the top, click to jump to the settings page, and choose to disconnect the VPN network or turn off the VPN software according to the actual situation, and try again.
3.Please confirm whether you are using an IoT card The data card is slow to surf the Internet.
Due to the difference in contract information, some IoT card traffic cards will have slow Internet access, please replace the ordinary card and try again.
4.Check whether the supplementary card is in arrears or invalid.
When the supplementary card is an arrears card or an invalid card, the supplementary card will frequently preempt the resources of the main card, resulting in slow Internet access of the main card, you can pull out the supplementary card or close the supplementary card: open the mobile phone settings, enter SIM card management or dual SIM management in the search bar at the top, click to enter the settings interface, and directly close the supplementary card.
5.Individual apps or individual** slow internet access.
If the third-party server is abnormal, it is recommended that you change the same type of application or try, or give feedback to the third-party customer service.
6.Confirm that you are using a magnetic case, metal case, magnetic stand, or magnetic chuck.
Metal and magnetic materials can easily interfere with the signal, causing the mobile phone signal to deteriorate and affect the Internet speed. It is recommended that you try it after removing it.
7.Please try changing your current location.
It is recommended that you compare the mobile phones that use the same operator's SIM card nearby, if this phenomenon occurs, it may be that the network quality in your location is poor and the Internet access is slow, and it can be restored to normal after changing to other places.
8.Make sure that the data exceeds the carrier card** limit.
Some carriers' unlimited data** has a traffic limit, and after the data usage exceeds the upper limit, the Internet speed will be reduced, you can contact the operator's customer service to confirm whether the mobile phone card** exceeds the traffic limit.
9.Please reset the APN attempt.
It is recommended that you open the settings, enter APN in the search bar at the top, click the access point name (APN) to jump to the mobile data settings interface, click the access point name (APN) again, and then click the three dots in the upper right corner, and select Reset to default settings to try.
10.Please try to reset the network settings.
If the problem persists, back up your data (third-party messaging apps need to be backed up separately) and bring your purchase voucher to a nearby Huawei Customer Service Center for testing.
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Anonymous users2024-02-10The slow network speed of the mobile phone is usually caused by the signal or the mobile phone has not been restarted for a long time. 1. First pull down the top menu bar of the phone, turn on the airplane mode, and turn it off after a while; 2. Check the signal strength of the mobile phone, if the signal is weak, it may be due to the signal strength affecting the Internet speed of the mobile phone, you can change to a strong signal or an open place, or you can press and hold the power button of the mobile phone to restart the mobile phone.
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Anonymous users2024-02-09Slow internet access on your phone? The network is often stuck, teach you to set it, and the network speed will be 2 times faster.
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Anonymous users2024-02-08I think I can clean up the garbage, a lot of garbage is cleaned up, but it is really not possible to restore the factory settings.
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Anonymous users2024-02-071. How to check the slow speed of the connected wifi Internet access:
1. Go to Settings - Application and Permissions More Settings - Application Management - ("More" in the upper right corner and select "Show System Processes") - Find WLAN - Click Storage, select Clear Data and Cache, and then reconnect to WiFi to try (some models enter Settings - More Settings - Applications - All - Find WLAN);
2. Check or reset the settings of the wireless router, try wired broadband or replace a new wireless router (at the same time, the network speed of wifi is related to the distance from the router, the bandwidth of the broadband and the number of people connected);
3. Go to Settings - System Upgrade, some iQOO (Monster) UI versions and FunTouch models need to go to Settings - My Device - iQOO (Monster) UI version FunTouch OS version to detect and update the system;
4. Enter the mobile phone settings - system management More settings - backup and reset Restore factory settings - restore all settings to see, the operation will cause the logged third-party software to need to log in again, but will not clear the **, ** and other files in the phone storage, please confirm that it does not affect the use of some third-party software before restoring all settings. To avoid data loss caused by abnormal operation, it is recommended to back up the important data of your phone first.
2. Slow Internet access using data networks
1. Change to a location with a better network environment or enter the mobile phone settings - mobile network dual SIM and mobile network - access point - change the access point to try (avoid being in a closed room, surrounded by tall buildings, poor network signal coverage and other environments);
2. Switch to 4G network use;
4. It is recommended to change the time period and use different software to use the data network for comparative observation.
1. Caused by the instability of the resources of a single software, such as: the software server is unstable, it is recommended that you try to change the time period;
2. Consult the operator's customer service whether it is caused by excessive SIM card traffic usage, or compare the network speed with the 5G card around you;
The G network is currently in the construction stage, and operators may have certain restrictions on the speed of mobile phones registered to 5G base stations at the same time.
4. Operators may optimize and adjust 5G base stations, which may affect network stability.
5. At present, the 5G network is under construction, although the 5G signal is displayed in some areas, the network itself is not very stable, it is recommended that you change the time or environment to use.
If the above methods are not improved, you can bring your mobile phone and valid purchase voucher to the service center for testing and processing, pay attention to WeChat *** "vivo" or "vivo customer service" to inquire about the address of the service center**, it is recommended to contact before going to ensure that there is a staff reception and then go over, so as to avoid delaying the precious time to run in vain.
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Anonymous users2024-02-06You can try it on a different phone.
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Anonymous users2024-02-05You shut down the computer first, and then start it to try, if it's still slow, useless software or infrequently used soft delete a few, it should be a little better,
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Anonymous users2024-02-04If you are using data or wifi, it is recommended to switch networks.
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Anonymous users2024-02-03Slow internet access on your phone? The network is often stuck, teach you to set it, and the network speed will be 2 times faster.
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Anonymous users2024-02-02You can buy a couple of better routers and buy another radiator.
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Anonymous users2024-02-01Is your phone always too slow? Learn this trick and the mobile phone speed can easily improve a lot!
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Anonymous users2024-01-31Slow internet access on your phone? The network is often stuck, teach you to set it, and the network speed will be 2 times faster.
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Anonymous users2024-01-30If your mobile phone is using a 5G network, it will be very slow, the same speed as flying, if it is 4G3G, it will be difficult to say, especially 2G is sometimes really slow, 4G will be better, but sometimes the network is also unstable. You restart your phone and try it.
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