What should I do if my mobile phone is connected to WF but I can t access the Internet?

If you are using a Huawei phone and can connect to Wi-Fi but cannot access the Internet, you can use the following methods to troubleshoot the problem:

1. If you are using a home network, it is recommended to connect to other WiFi or mobile phone personal hotspots for testing and troubleshooting

1.If connected to other wifi is normal.

1) Please do not stay away from the router;

2) Please check whether the broadband account expires, restart the router and restart the phone before trying;

3) If the router has been set to the blacklist and whitelist, you need to check whether the MAC address of the mobile phone is added to the router, if the router does not set the blacklist and whitelist, please power off the router and restart the attempt.

2.If you connect to other wifi, you can't get online.

1) Please turn the WLAN switch back on and try to connect;

2. If you are using a public network:

1.Try using it in a place with a small amount and confirm that the hotspot is working properly.

2.Please check if you need to log in through a browser** to register before you can access the Internet.

3. If individual applications are not available online:

Please open Settings, enter Traffic Management in the search box above and click to enter the Traffic Management page, click Application Networking, and check whether the WLAN permissions are checked for individual applications.

1. Check whether the wifi password is correct.

It is recommended to click when entering a password"Eye icon"to display the password and make sure that the password is correct.

2. Reconnect to WiFi

Please go to Settings --WLAN, click on the wifi you need to connect to, and click"Forgot Network Forgot password"reconnect.

3. Check whether the wifi network is normal.

Please compare whether the same wifi connection is normal with other mobile phones, and confirm whether it is the wifi or mobile phone. If it is due to Wi-Fi, please restart the wireless router to check. At the same time, you can enter the router management interface to check whether there are special functions

Such as the number of connections limit, MAC binding, Internet time management, etc.

4. Reset network settings.

Make a backup of wifi and other data, go to Settings - System Management - Backup and Reset - Reset Network Settings - Reset Settings, and then use it to view.

Note: Resetting the network settings will clear the connection records such as Wi-Fi, mobile data network, Bluetooth, etc.; If you have dual SIM, you need to select the corresponding SIM card.

After performing the above methods, if the problem persists, please go to the local vivo customer service center for testing. Enter the vivo official website vivo**app--my--service outlets after-sales outlets--select provinces and cities to inquire about the address of the customer service center.

Step 1: Open the browser of the computer connected to the current wireless router, enter part of the router in the address bar, check the bottom label of the router to know), log in to the web configuration interface of the current router, and the username and password are admin by default

Step 2: Under the network settings of the router, first find the WAN port setting option of the router. Setting the "type" correctly here is the crux of the matter.

There are two commonly used types: PPPoE and DHCP. Choose this according to your own situation.

If it is a home ADSL dial-up Internet access, choose PPPoE; If there is a direct network interface available, such as cell broadband or a hotel, DHCP is chosen

Step 3: If it is DHCP, there is no need to make other settings, and the router will automatically obtain the corresponding network settings. If you choose PPPoE, you need to fill in the correct username and password, which are provided by network service providers, such as China Telecom, and if you forget your password, you can call 10000 for manual consultation.

Step 4: Next, check the LAN port settings of the router. The settings of different brands are actually similar, the most important thing is to turn on the DHCP function, so as to ensure that the router can assign an IP address to the device when it is connected to the LAN port or connected to WiFi, and the IP address range assigned by DHCP should be in the same network segment as the IP address of the router, for example.

Step 5: Finally, check the security settings of your router. Check whether you have enabled some security policies that restrict MAC or IP address connections, or the corresponding rate limiting policy, and if so, turn them off, otherwise only devices with specific MAC or IP addresses can connect.

If the mobile phone is connected to the wifi, it may be that the wifi signal is not good, which may be related to the network quality of the communication company.

The phone is connected to wifi but can't access the Internet, that's because you only connect to the signal, and he didn't give you the password.

If you are connected to the wireless network but cannot access the Internet, it means that your wireless network has broken down, you should first see if your wireless network is good.

Generally speaking, there are only two possibilities for mobile phones to connect to wifi but can not access the Internet, one may be the failure of the mobile phone Internet access function, and the second possibility is the failure of the wifi server, which can not provide traffic services and cannot access the Internet, which is also possible.

Hello, it may be a problem with your mobile phone network card. Go to the after-sales service to test it. They will deal with it as soon as possible.

If your phone is connected to the wifi and you can't access the Internet, there may be a problem with the wifi.

If you can't access the Internet with wifi, maybe the router is no problem, you can see if the modem has been disconnected.

What should I do if my phone is connected to Wi-Fi but I can't access the Internet? Then turn on the traffic and use it, Wi-Fi is not the wrong password.

The Wi-Fi connected to the mobile phone cannot access the Internet, which should be caused by the other party's restrictions.

Check whether the mobile phone card traffic is in arrears or the mobile network in the mobile phone settings is not enabled.