What should I do if error 769 is prompted when ADSL dials up to access the Internet? 10

Answer: There are two reasons for this error:

First, the NIC is disabled (the NIC should be enabled); The second is the network card driver problem (the network card driver should be reinstalled).

The method of enabling the NIC is as follows: the user's local connection is disabled, right-click the "Network Neighbor" attribute, find the "Local Connection" and right-click "Enable"; Or right-click "My Computer" properties - Hardware - Device Manager to make sure the network card is enabled, such as the network card icon appears with a red cross "" or yellow question mark or exclamation mark"! It means that the computer does not recognize the network card, the network card is broken, or the network card is not installed, and the network card can be replaced or reinstalled correctly.

In the actual acceptance experience, there is another rare situation that can also lead to "Error 769": a Windows-XP system user has checked that the network card in the hardware device manager is working properly, and the local connection is also enabled. The user's desktop also prompts:

The network card is restricted. After checking, it was found that an exclamation point appeared on the icon of the user's local connection, so I opened the properties of the local connection and canceled the regular "Notify me when this connection is restricted or there is no connection" option. The user then tries to connect to the Internet again, and the Internet access is successful.

Problem description: ADSL dial-up Internet message 769 is displayed.

Solution: error 769

Problem: The NIC is disabled.

Solution: Go to Device Manager, set the disabled Ethernet card status to Enable, and then reconnect it.

Usually, the error at the beginning of 6 is generally a communication problem with the server, and the user can be advised to contact the network or telecommunications department, except for 691 619, which is a problem, and the error at the beginning of 7 is generally a problem with the network card, especially the 769 error, which is the network card disabled. If you get other errors starting with 7. You can check the working status of the NIC and whether the protocol is complete.

If not, reinstall the network card driver and try it.

Error 678 is one of the faults of broadband. The implication is that the remote computer is unresponsive.

1. Broadband ADSL dial-up Internet access is connected by PPPoE protocol, data is transmitted through ** line, and ADSL special modem is used to realize data modulation and demodulation. In the fault of wideband ADSL dial-up error prompt 678, it means that the computer sends instructions to the network card to send data outward, including the transmission of ** line, and the port of the central office terminal board processes the data transmission problem in the process of returning data to the computer, and the error 678 will be prompted.

2. Common causes.

Error 678 will occur as long as there is an error in one link below DSLAM (including DSLAM), such as: DSLAM equipment problems, user board problems in the computer room, below the transfer box, backbone cable problems, wiring cable problems, user home line problems, user modem problems, user computer network card problems, user computer system problems, etc., will lead to error 678.

Another reason is that if you use a router, you usually don't need to use a broadband connection anymore, and if you use it again, you will get a 678 error.

If a broadband fault occurs, you can use the following methods to troubleshoot the fault:

1 Use stand-alone dial-up, if you are using a router, please temporarily disconnect the router for testing;

2 Restart the modem and the computer;

3 Re-create the broadband dial-up connection and try to dial again. How to do it: Start the Program Attachment Communication New Connection Wizard.

If the self-troubleshooting still does not recover, you can contact human customer service to report the fault, and we will deal with it for you as soon as possible.

Broadband Internet access shows "Error 769" prompt, unable to connect to the specified destination, because the network card is disabled or the network card driver is damaged, you can contact human customer service to report the fault, and it will be dealt with for you as soon as possible.