Tenpay Tenpay mobile phone bill recharge has not arrived, what should I do Tenpay real name authenti

Updated on technology 2024-07-23
3 answers
  1. Anonymous users2024-02-13

    2. If the recharge is unsuccessful, a full refund is guaranteed. The slow charge recharge amount may be credited to the account in multiple installments;

    3. Mobile phone recharge does not necessarily support the best discounts of China Mobile, China Unicom and Telecom, if it supports the best discounts of some provinces and cities, Tenpay will issue an announcement;

    4. If you verify that the status of your transaction order is "waiting for payment", and you indicate that the bank has deducted the fee, our company will reconcile with the bank within the next working day, please pay attention to the reconciliation situation in the future, please don't worry, your funds will not be lost;

    5. Please be sure to verify the recharge number when recharging, if you say that the recharge mobile phone number is wrong, and the transaction status is "payment successful", our company or the merchant can not help you with the refund or transfer, please negotiate with the other party as soon as possible;

  2. Anonymous users2024-02-12

    Dear, hello, I'm glad to answer for you, Tenpay recharge bill has not arrived, the reasons are as follows: 1. Under normal circumstances, when we use Tenpay to recharge phone bill, it will arrive within 1-10 minutes after the payment is successful, sometimes because of network failure, it may have to wait for a while. So, wait a minute.

    2. Open the homepage of Tenpay, select "Transaction Inquiry" in the upper left corner, select "Recharge Record", and click to enter. At this time, you can see the seller, communicate with him in time about the specific situation, remember, you can choose to call the seller, of course, you can also choose QQ to chat with him to explain the situation. Sometimes, you will encounter some sellers who can't tell clearly, in this case, then you have to contact the official customer service in time to tell the customer service that the phone bill is not charged, and the customer service will help you deal with it quickly under normal circumstances.

    If it is true that the phone bill has not rushed in, it is not normal for some reasons, such as network problems, time delays, etc., the official will give you a reply, and you will be compensated soon. I hope it can help you and I wish you a happy life.

  3. Anonymous users2024-02-11

    Summary. When you use Tenpay to recharge your phone bill, you will generally be prompted that you need to use your mobile phone QQ to scan the QR code to log in to pay. 1. If you use QQ wallet to recharge the phone bill and the account has not arrived, after entering the QQ wallet page on your mobile phone, click on the settings in the upper right corner, select "Customer Service Center", click "Contact Customer Service", and contact QQ manual customer service to assist in verification and processing.

    2. If you use WeChat payment to recharge the phone bill and the account has not arrived, you can enter the WeChat wallet, click on the 4 small boxes in the upper right corner, then click "Help Center", and click "Contact Customer Service" at the bottom to contact customer service.

    When you use Tenpay to recharge your phone bill, you will generally be prompted that you need to use your mobile phone QQ to scan the QR code to log in to pay. 1. If you use QQ wallet to recharge the phone bill and the account has not arrived, after entering the QQ wallet page on your mobile phone, click on the settings in the upper right corner, select "Customer Service Center", click "Contact Customer Service", and contact QQ manual customer service to assist in verification and processing. 2. If you use the WeChat payment method to charge the lead value and the phone bill has not arrived, you can enter the WeChat wallet, click on the 4 small boxes in the upper right corner, then click "Help Center", and click "Contact Customer Service" at the bottom to contact customer service.

    You're awesome!Can you elaborate on that?

    When you use Tenpay to recharge your phone bill, you will generally be prompted that you need to use your mobile phone QQ to scan the QR code to log in to pay. 1. If you use QQ wallet to recharge the phone bill and the account has not arrived, after entering the QQ wallet page on your mobile phone, click on the settings in the upper right corner, select "Customer Service Center", click "Contact Customer Service", and contact QQ manual customer service to assist in verification and processing. 2. If you use the WeChat payment method to charge the lead value and the phone bill has not arrived, you can enter the WeChat wallet, click on the 4 small boxes in the upper right corner, then click "Help Center", and click "Contact Customer Service" at the bottom to contact customer service.

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