What should be done in the preparation for the preliminary work of property delivery? What are the p

The preparation for the preliminary work of property delivery should be done: the property personnel arrive at the post as soon as possible and the staff will learn and train after they arrive at the post, the installation and training of the intelligent charging software for property management, the building decoration of the office space, the configuration of customized work clothes, office facilities and equipment, and the house number of the building, module and floor household should be clearly made. Shown in the marketing department and the property department early:

Temporary communication protocols, delivery processes, interior decoration systems and other relevant commitments of community owners. (Tariff standard and charging basis).

Clearly put forward the plan and emergency plan for taking the house, and carry out appropriate training for the participants in the house and the expression of relevant customer problems. Make a property management application to answer customer questions. Formulate personalized specifications for the deduction of property management fees, and make corresponding deduction methods and specifications for various situations in advance.

Charging items: property management fee, elevator operation fee, sanitation fee, decoration project garbage disposal fee, decoration deposit, real estate deed tax.

Special maintenance funds, real estate certificates.

agency fees, etc. <>

Property delivery process and precautions: Regarding the delivery time, the general real estate developer informs the owner that the delivery time is relatively early, and it is recommended not to do so.

1. Go to hand over the house the next day. Since there were a lot of people who came to hand over the house at the same time during those two days, the people who accompanied the inspection of the house would not have too much time to look at the house carefully. You can pick the third or fourth day.

You can go to the property department to inquire about the materials, including the "Residential Quality Assurance Certificate".

Residential Instruction Manual

Completion Acceptance Record Form", "Pipeline Distribution Completion Drawing (Water, Strong Current, Weak Current, Structure)", Area Measurement Table", etc. It is important to note that the first four documents can be taken away. Among them, the "Residential Quality Assurance Certificate", "Residential Instruction Manual", and "Completion Acceptance Record Form" can be originals.

Pay attention to the total area of verification, agreements and ** refund and deficiency compensation. First of all, determine the real estate sales contract.

Whether the figure is consistent with reality, whether the structure is the same as the original design drawing, whether the area of the house is measured accurately by the real estate department, and whether there is a difference with the total area signed by the contract. Check the sales contract to see what the deviation is. Be careful to set the deviation at 2 to 3 per cent when signing the contract, and the proposal should not exceed 5 per cent.

Property management may supervise the delivery of property management fees and other expenses. However, according to the latest requirements of the Building and Construction Authority, real estate developers are not allowed to pay strata fees in advance.

and other fees are the standard for delivery. I can pay for delivery after the acceptance of the project. When receiving the key from the property management, it is necessary to determine the building key, the entrance door key, the mailbox key, and the smart water meter.

Keys, watt-hour meters.

Whether the keys are complete.

When the property is handed over, as the owner, the project must be strictly accepted, and the most important thing is to see whether the various pipes at home are connected normally.

1. Preparation for the preliminary work of property delivery.

1. Property personnel need to arrive at their posts and receive training, carry out the decoration of the office space, customize the configuration of uniforms, office facilities and equipment, and determine the house number of the production building, unit and floor household.

3. Propose a delivery plan and emergency plan.

4. Conduct appropriate training and explanation of relevant customer problems for the participants in the delivery of housing.

First of all, the property will check the owner's information and issue a house inspection form; Secondly, the owner goes to the new house with the property for comprehensive acceptance, and after the acceptance, the owner needs to pay the corresponding fees; After the final fee is settled, the owner collects the keys, signs the check-in handover form, and the delivery is completed.

In the early stage, some greenery may be done, and some inspections will be required, and in general, the house will be inspected first and then signed.

Materials delivered to the owner:

1. Owner's Provisional Statute.

2. Pre-property management agreement (copy).

3. Owner's Manual.

4. Housing instruction manual.

5. Housing quality assurance certificate.

6. Decoration manual (finely decorated residences can be noted).

2. The special reception staff will accompany you to jointly check the original of the "Residential Quality Assurance Certificate", "Residential Instruction Manual" and "Construction Project Completion Acceptance Record Form" (i.e., two books and one form).

3. The special reception staff will accompany you to inspect the house together and fill in the "Housing Acceptance Form".

4. If a problem is found, the developer shall rectify the reasonable requirements put forward by the owner until the owner is satisfied. Any costs incurred during this period shall be borne by the developer, and the developer shall bear all the liability for breach of contract if the delay in delivery is caused by this.

5. Sign the "Supplementary Agreement on the Settlement of the Measured Area of Commercial Housing".

6. The developer pays the door key to the owner.

7. After completing the above procedures, a "Check-in Notice" will be issued. Hold this order and register as the owner of the property company in Shenzhen.

1. Property personnel arrive at the post as soon as possible and personnel arrive at the post training, property intelligent charging software installation training, office space decoration, customized uniforms, office facilities and equipment configuration, determine the production of buildings, units, floor household numbers.

3. Propose a delivery plan and emergency plan.

4. Conduct appropriate training and explanation of relevant customer problems for the participants in the delivery of housing.

5. Make property use and deliver the house to answer customer questions.

6. Formulate humanized standards for the collection of property fees, and make corresponding collection methods and standards for various situations in advance. (Charging items: property fees, elevator operation fees, sanitation fees, decoration and construction garbage removal freight, decoration deposits, deed taxes, special maintenance funds, real estate certificate agency fees, etc.)

7. Determine the pre-property management service contract.

8. Compile and print the "Household Handbook", "Fire Safety Responsibility Letter", "Residential Quality Assurance Certificate" and "Residential Instruction Manual" according to the actual situation of the community.

9. Print the following types of check-in**:

Registration Form for Owner's Information", "Application Form for Decoration", "Residential Instruction Manual", "Residential Quality Assurance Certificate", "Registration Form for Key Collection", "Check-in Inspection Form", "Registration Form for Basic Information of Owners (Residents)", etc.

10. Be familiar with the engineering situation of the project.

11. Environmental layout in the park:

Welcome banners and bunting are hung at the entrance to create a warm atmosphere.

Insert the sign, from the entrance to the delivery hall.

Management office environment.

12. The delivery process (and charges) of leased customers.

13. Be familiar with the details of the project.

14. Close cooperation with the sales department: After the customer completes all the relevant procedures in the sales department (including: the completion of mortgage information procedures, the balance of the purchase price, and the area difference is made up), the sales department confirms and issues a delivery notice and the property department can go through the relevant procedures with the customer.

15. Report the application to the higher authorities (housing management office, price bureau) in a timely manner (improve the application for property takeover and property charging standards).

16. Discuss the collection and payment of relevant expenses with water supply, power supply, gas supply, sewage (urban supporting facilities), communications, cable television and other units, and promote the conclusion of the agreement.

Materials delivered to the owner 1, the owner's temporary agreement 2, the pre-property management agreement (copy) 3, the owner's manual 4, the house instruction manual 5, the housing quality assurance certificate 6, and the decoration manual (fine decoration of the house can be without).

**1, house acceptance (acceptance) form 2, house key (access card) registration form 3, owner residence information registration form 4, heating agreement (self-heating residents can do without) 5, decoration management agreement (finely decorated residences can be without).

1. Before handing over the house, the first thing to do is the acceptance of the house. For the acceptance of the house, it is first necessary to accept the written materials related to the quality of the house, including the original of the "Residential Quality Assurance Certificate", "Residential Instruction Manual", "Household Handbook" and other relevant materials. Secondly, the property needs to carry out the overall acceptance of the community, such as whether the supporting facilities of the community can be used normally; Whether there are cracks in the exterior wall of the house, etc.

2. Familiar with the equipment. Familiarity with the equipment on the project is the most basic preparation, if the property itself does not understand the function and use of the equipment, then how to serve the owner.

3. Personnel training. The training of personnel is also particularly important in the preparation of the handover, the staff here is not only the customer service staff, but also includes the security, cleaning, greening personnel, etc., so in the early stage of the handover, it is necessary to recruit the right staff and do a good job of relevant training.

First, the property delivery process.

1. The developer and the property verify the owner's materials, and both parties confirm the process of receiving the house. Lead Caution.

2. Receive the house inspection form, and the owner will receive the "Completion Acceptance Record Form", "Residential Quality Assurance Certificate", "Residential Instruction Manual" (these three must be originals) and "Housing Land Surveying and Mapping Technical Report", and the developer will explain it.

3. Comprehensive acceptance, the owner does a comprehensive acceptance of the new house, that is, an important part of the house inspection.

4. Problem solving, the owner puts forward questions, improvement opinions or solutions to the problems existing in the acceptance. The two parties negotiate and reach a written agreement to solve the problems existing in the delivery according to the content of the agreement. If the solution cannot be resolved within 15 days, the two parties shall reach a written agreement on the solution and the time limit.

5. After the acceptance of the payment, the developer will issue the "Surveyed Area Surveying and Mapping Report", and the two parties will settle the remaining house payment, various expenses and liquidated damages for delayed delivery after confirming the area error.

6. The owner receives the key, the owner receives the key to the new house, and signs the "Residential Key Receipt Book".

7. The property relationship with the property management company, signing the property management agreement with the property management company, paying the property fee to the property management company, and asking for or stamping the confirmation receipt.

8. For matters related to the property right certificate, if the owner entrusts the developer to handle the property right certificate, the developer can collect the deed tax and house property right registration fee. The amount of the agency fee is negotiated between the two parties. The owner also has the right to refuse to act on behalf of the owner.

9. The owner signs the "Check-in Handover Form" and the house is completed.

2. Precautions for delivery.

1. Pay attention to the payment agreement.

If the customer and the developer agree in the contract that the developer has the right to postpone the delivery of the house before the payment is settled, the customer can only receive the commercial house after the payment is settled.

2. Pay attention to the first inspection of the house and then go through the procedures.

At present, when the developer delivers the house, it generally requires the owner to go through the formalities first and pay the relevant fees before allowing the owner to inspect the house. For this unreasonable procedure, the owner should insist on inspecting the house first, and then go through the formalities, and should submit the relevant problems found during the house inspection to the developer in writing and ask him to sign for it, so as to avoid future disputes.

3. It is recommended that the owners collectively take over the building.

In view of the lack of professional knowledge of buyers, it is recommended that buyers can collectively take possession of the property when they take possession of the house, and if possible, they can hire a lawyer to guide and assist, which can not only make up for the restriction of a single entity's knowledge and dismantling, better and more effectively protect their rights, but also attract the attention of the developer and prompt the developer to make an agreement on the problems in the process of repossession.

4. In case of supporting problems, you can receive the house first.

For different housing problems, the responsibilities of the developer are different: the main body of the house has quality problems to bear the responsibility of checking out, and if there are problems such as ash and cracks, the developer must repair them. If it is other conditions agreed by the parties in the contract:

For example, if the supporting facilities and air quality are not up to standard, the buyer can first take over the house and then ask the developer to bear the liability for compensation.

1. Notice: After obtaining the real estate certificate of commercial housing, the developer shall notify the buyer of the handover, and the notice shall be in written form and clearly state the handover time. The time limit for the developer to take over the building should be within one month after the handover is completed, and the notice of repossession is sent, in accordance with the relevant legal provisions.

If the buyer fails to go through the relevant procedures at the designated place within the agreed time, it will be deemed that the developer has actually delivered the house to the buyer. 2. Acceptance: Buyers should inspect the quality of housing projects and supporting facilities in a timely manner, and make records.

During the acceptance, the buyer should verify the corresponding real estate certificate of the commercial housing and the quality inspection certificate of the construction project. 3. Provide relevant documents: The developer should provide relevant documents including the "Residential Quality Assurance Certificate" and the "Residential Instruction Manual".

If the developer does not provide these documents, the buyer can refuse to sign the handover letter. 4. Sign the house handover letter: When the buyer inspects the house and its property rights, he can sign the house handover letter in accordance with the relevant regulations, make a record of the need to make a record of the non-compliance with the contract, and require the developer to sign until the delivery conditions fully meet the delivery standards, and then sign the house handover letter.

n Pay attention to things when handing over the house: 1. Whether there is water leakage on the roof, doors, windows, walls and other places, or whether there are residual stains. If there are any problems, it means that there are problems in the waterproof function of the house 2, whether the doors and windows can be opened and closed smoothly, whether there is deformation, locking and other phenomena, pay attention to whether the quality of the doors and windows is qualified.

For the anti-theft door, it is necessary to check whether the doorbell is normal 3, the wall and ground should also be carefully checked, you can use a small hammer to beat, if there is a hollow drum or cracking, it means that there is a serious quality problem on the wall and ground. 4. Pay special attention to whether the flue of the kitchen and bathroom is blocked. During the inspection, the waste paper can be ignited to observe if there is any gas coming out of the smoke exhaust port.

If it cannot be discharged, you should contact the developer in time. 5. The bathroom should also be inspected for waterproofing. You can use river sand to block the sewer mouth, and then continuously inject a large amount of water, and observe whether there is a water flow spreading downstairs after 2 hours, if not, it proves that the waterproof is good.

N6. The owner also needs to bring his own small lamp, which can be inserted into the circuit jack during the house inspection to check whether there is a point and whether the small lamp is on. When plugging in the small lights, you also need to close the switches in the switch box to see if the switches are running as usual. 7. It is also very important to record the three meters of water and electricity in the house.