What is the level of Meizu after sales service in the industry?

We all know that no matter what electronic products or large household appliances you buy, you have to look at the after-sales service of this brand, and good after-sales is really good, because it is guaranteed! Almost all major brands of mobile phones have after-sales service, so what is the level of Meizu's after-sales service in the industry? Let me tell you what I think!

To be honest, I'm not very sure what level Meizu after-sales service is ranking, I just know that it's not very good, but it's not too bad. At present, the best should be Samsung, and even Apple can't compare to Samsung's after-sales service. TotalThere are still not many after-sales stores in Meizu on the street, and there are no after-sales stores in the small city where I live.

My previous mobile phone was Meizu's, and the screen was accidentally broken by me, and then I looked for an after-sales store to change the original screen, and I couldn't find it for a long time. Then I couldn't send it to another place to fix it, and then I sent it on the same day, and I sent it the next day. To be honest, it's pretty fast.

There is no physical after-sales store, just like Apple's after-sales service, there is no one in small cities at all.

If compared with domestic mobile phones, Meizu is still very good both in terms of mobile phones and after-sales service, which can be regarded as medium to high! After all, it is a young team, and they all have a passion to make the product good and attract more buyers. The main reason is that Meizu mobile phones are not very popular, so they have to find ways to make the product a little better.

I think whether it's Meizu or other mobile phones, there are dozens of specialty stores in a city, but there are very few after-sales stores, which is what I hope major mobile phone brands need to pay attention to. The above is just my personal opinion, I hope to answer your questions.

A few years ago, Meizu put aside its identity as a technology party and began to work hard to open up the market and take the people-friendly line. Soon their efforts paid off, and sales began to increase dramatically, but then how to deal with the pressure of after-sales service was a key issue, and they chose to start building service stations in first-tier and second-tier cities.

Like most domestic brands, they have an authorized platform to sell for them, that is, to find a provincial businessman, and then the businessman will expand the channel in the province, there is a feeling of dividing the fat between the four horses, and at the same time they are required to set up the corresponding after-sales service site. The great advantage of this model is that manufacturers save a lot of trouble, because the best business solves their worries, and they can work product development and brand marketing.

But the corresponding model also has its shortcomings, the operation and management of service outlets is in the hands of the first business, the service quality of the first business determines the reputation of the brand, but once put into the national market, this model is difficult to manage, not suffering from few but uneven, uneven service quality.

I think the Meizu team still does not focus on after-sales service, and even underestimates the importance of after-sales service to a large extent, their team is blindly pursuing user satisfaction, and just ignoring the satisfaction of after-sales service is also an important part of user satisfaction.

On the Internet, you can often see people intentionally or unintentionally go to the after-sales service of black Meizu mobile phones, and indeed they have not done enough in this regard, and if you want to build a strong brand, after-sales service cannot be ignored.

I believe that many people have some understanding of the Meizu brand, and in the stage of rapid development of smart phones, Meizu has been sought after by many consumers by virtue of its small and exquisite appearance and beautiful appearance. Now that smartphone brands are saturated, Meizu is still able to occupy a place in the mobile phone market, which is inseparable from its own technology. Meizu set its sights on the high-end market in 2020 and launched the Meizu 17Pro.

The appearance of the Meizu mobile phone Pro is very beautiful, and it uses a Snapdragon 865 processor. <>

In any case, Meizu 17Pro is excellent in all aspects, and it uses a better configuration, which has been widely praised by consumers, and even won the top three sales volume of Suning Tesco. Meizu 17pro can be said to have fired the first shot, which also allowed Meizu to occupy a corresponding position in the high-end market, Meizu continued to release the smart home brand, and launched its first product. Meizu has put its eyes on all aspects and put a lot of energy and effort into each product.

Meizu is still very good in terms of aesthetics, which meets the needs of the public, and the public is also very happy to buy Meizu products. Although Meizu has been criticized in terms of after-sales service, Meizu has also made improvements in this area and has also begun to optimize its offline after-sales service system. In order to provide consumers with a better service experience, Meizu has specially cooperated with Suning.com and signed a strategic cooperation agreement.

Whether it is pre-sales or after-sales, Meizu will provide consumers with one-stop service. <>

The quality of Meizu's products is relatively good, and it also allows Meizu to continue to develop, and when other brands have ***, Meizu began to lay offline channels, which has certain disadvantages compared to other brands. Online services cannot truly meet the needs of consumers, and only offline stores can protect the rights of the public and make consumers trust Meizu more. I believe that Meizu's actions are relatively fast, which can better provide offline services for everyone, and I also hope that Meizu can improve the quality of service.

It's good enough in terms of configuration, and it has an operating system that's more suitable for users, so it's loved by users. In addition, the configuration uses high-end hardware, so it can hit the high-end.

I think it may be the positioning of the marketing brand, but the after-sales service can't keep up, so it will be questioned by netizens.

With their funds and their strength, they will impact high-end machines. I think this kind of behavior is beyond my strength, this brand is not particularly concerned, and the impact is not particularly large, so it is impossible to impact the high-end machine, although the high-end machine is really released, it is impossible for anyone to buy it.

With the development of science and technology and the improvement of living standards, mobile phones have become a very common item in people's lives, and mobile phones have become a must-have in people's lives. Recently, there have been rumors on the Internet that people who repair mobile phones are afraid of Meizu mobile phones, do you know why? The reason is that Meizu phones have their unique anti-theft features.

There are more and more people who lose their mobile phones, and now we often hear the message that anyone who lost their mobile phone and found it. In fact, many times once the phone is lost, it is really impossible to find it, if you meet a kind person, you may try to contact you, and then hand the phone back to you. If someone doesn't want to give it back to you, they'll find a way to sell it.

Nowadays, many people only carry a mobile phone when they go out, because now we can use our mobile phones to call a taxi and order food, and mobile phone payment is becoming more and more common, which invisibly meets most of our needs. So make sure to take good care of your phone.

There are too many private things such as personal information and bound bank card information on the mobile phone, and once the mobile phone is lost, this information is likely to be leaked, which will bring hidden dangers to your personal safety and property security. Always keep an eye on your personal belongings and protect your personal belongings from loss or theft that can cause unnecessary trouble to yourself. <>

The anti-theft function of Meizu mobile phones will automatically call the front camera from a distance to take photos and upload them online. Not long ago, the mobile phone repair master who exploded on the Internet saw that the customer brought a Meizu mobile phone and immediately returned it to the customer and covered his face**, which caused heated discussions, which made many people who did not know Meizu mobile phones instantly have a sense of curiosity about the Meizu brand. <>

Now the mobile phone industry is very competitive, many domestic brands go hand in hand, for the Meizu mobile phone brand, its annual sales are only a few million units, many people in China have not heard of the Meizu mobile phone brand, but Meizu mobile phone has a lot of advantages in terms of software and hardware, this anti-loss function is a magic weapon of the flyme system.

Once the person who picks up the phone or steals the phone tries to unlock it forcibly and fails, then the owner of the phone can control the network through another mobile phone and then force the front camera to be turned on, and the whole process cannot be stopped. <>

As long as the facial evidence of the face is taken, the probability of recovering the phone can be greatly improved, which is also the reason why many people who repair mobile phones are afraid of encountering Meizu mobile phones, because they are worried about whether the person who comes to repair the mobile phone is the real owner.

SummaryWhen we go out, we should always be vigilant, pay attention to keep our personal finances, and reduce unnecessary trouble to ourselves, although the quality of people has improved as a whole, but we still can't take it lightly, after all, when it comes to their own vital interests, we still have to take ourselves as the center, it is better to consider it thoroughly, the anti-theft function of Meizu mobile phones is indeed more hardcore, are you excited?

Meizu's detailed return and exchange services are as follows:

No matter how you purchased the machine (certified shop or online**), you can enjoy the three-pack service provided by Meizu.

Replacement conditions: 1. If there is a non-human quality problem within 15 days of purchase, the replacement can be verified.

2. During the warranty period of the same machine, if there is a machine with non-human quality problems, and it is still a non-human quality problem after returning to the factory twice, the machine can be sent back to the company to apply for testing and verification to replace the machine of the same model and model.

Specifically, it can be manifested in:

Day free returns.

Within 7 days (inclusive) from the date of purchase (subject to the date of filling in the official warranty card), if the mobile phone host has a non-human performance failure listed in the Three Guarantees regulations (see the "Three Guarantees Performance Failure Table" below, the same below), and is tested and determined by Meizu's authorized maintenance service outlets, and the test confirms that the mobile phone host has a performance failure that meets the requirements of the Three Guarantees, you can choose to repair, replace the mobile phone host of the same model and specifications or return it. If you choose to return the goods, please bring the host and all its accessories to the seller's location, and refund the purchase price in a lump sum according to the purchase ** (subject to the market retail ** announced by Meizu, the same below). Returns and refunds are the responsibility of the seller.

Free replacement on a daily basis.

Within 15 days from the date of purchase (inclusive, the same below), if the mobile phone host has a performance failure that meets the requirements of the Three Guarantees, and is tested and determined by Meizu's authorized maintenance service outlets, and the test confirms that the mobile phone host has a performance failure that meets the requirements of the Three Guarantees, you can choose to repair or replace the mobile phone host of the same model and specifications free of charge. The seller is responsible for the replacement.

3. One year free warranty.

Within one year from the date of purchase (subject to the date of filling in the warranty card), Meizu will provide free maintenance for the performance failure of the mobile phone host that meets the requirements of the Three Guarantees, and if it still cannot be used normally after two repairs, the user can replace the mobile phone host of the same model and specification free of charge with the repair record provided by the repairer in the Three Guarantees Certificate.

For detailed policy services, please refer to "Meizu Product Three Guarantees Service".

It is recommended that users try to [Clear Data Flash] to check if the device is caused by a third-party application before confirming the repair.