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If you can't, call customer service 95338 to ask, and the seller didn't deliver the goods, and gave you an empty order number, and the thing is still with the seller
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SF generally does not have a problem, I bought the shoes online on the third day arrived, it should be the wrong order number, in the pat to buy something, there seem to be two more like the order number, now use the mobile phone, go back to you to check ah, Follow-up: I verified? That's the number, but I can't find the record, the owner said that there was a problem with SF Express, she said to call **customer service, they said they were on the way, but I also played manually, and I couldn't find it, my items were very valuable, helpless:
6000 is really not a small amount, is the owner of the reputation good? If you can't find it, I'll help you check it later, no matter how slow SF Express is, it can't be so slow, Follow-up: It's been 35 hours now and there is still no record :
Is it SF Express、、You see。
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If there was logistics before, and there was no one when you checked it again, then it was a temporary problem, just try a few more times.
If it is a newly arrived order number, it is normal that there is no logistics.
Reason: The reason why the tracking number cannot be found is because the tracking number has not been scanned and networked. Now some sellers in order to improve the speed of delivery, are packed and shipped in advance, in fact, at this time the courier has not received the goods, so the transportation information can not be found on the Internet.
However, there should be corresponding information within 24 hours.
Suggestion: If you haven't been able to find the logistics the next day, you can call ** to inquire.
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The inability to find logistics information is basically the following situations:
1. The merchant has assigned the express order number to the courier who has not yet come to pick it up: you can see the express order number, but this express order number has not yet started the operation, it is just a single number, so there is no logistics information.
2. The merchant's express tracking number does not match the reality: this is also a possibility, and there is an error in manual input after all.
3. Information shielding: several platforms and express delivery are competitive, for example, if you buy something on **, the express delivery of JD used by merchants, you can only see the order number and no express information on **, you need to copy the order number to Jingdong for inquiry.
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There is no information about the courier number, there are several possibilities:
Clause. 1. The seller just filled in the tracking number.
No shipments; (It hasn't been given to the courier company yet, and the courier company hasn't picked it up yet, so it's not recorded);
Clause. Second, the courier company picked up the package, but missed the scan (in this case, you have to communicate with the seller to let the seller take a picture of the delivery voucher, and then contact the courier company);
Third, the seller filled in the wrong tracking number;
Note: If you are in a hurry to pick up, you can call the customer service staff of the express ** for inquiry.
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2: The carrier has not entered the tracking information of the package.
3: The tracking number is incorrect. You can check the tracking number on the courier note.
4: The logistics information is not entered into the system or the query system is not updated, and there is a problem with the data of the information system.
5: The transporter fills in the order number first with the pre-purchased list, but the thing is not given to the express because of the lack of time or temporary shortage.
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The reasons are as above. The reason why the SF Express tracking number cannot be queried may be because the tracking number is only coming out at present, and the actual courier has not scanned it to deliver the goods, so the current logistics information is still at the stage of zero. It is also possible that the courier form has been filled in and the shipping has been cancelled, and the shipping information cannot be queried.
If you can't check the SF Express tracking number, you have to contact the seller to confirm whether the seller really sent the goods, or only gave the SF Express tracking number, and the courier company did not pick up the goods. After confirming that it has been issued, **on the inquiry, or you can call the service of SF Express** to transfer to the manual service for inquiry.
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SF Express: What happens if I can't find the tracking number of the (document)?
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This time period is the time when SF Express updates its logistics records, and all the tracking numbers cannot be found. Here's how to fix it:
1. Contact the seller to confirm whether the seller really sent the goods, or only gave the SF Express tracking number, and the express company did not pick up the goods.
3. Enter your own express tracking number in the express inquiry column for inquiry.
4. If you can't find it on **, you can call the service of SF Express ** to transfer to the manual service for inquiry.
5. If there has been no update of SF Express's information, you must contact the seller or contact the customer service of the platform immediately for consultation.
Additional Notes:
Guangzhou SF Express****, established on March 26, 1993, its business scope includes international freight**; import and export of goods (except for franchised and controlled commodities); inter-provincial express delivery business; international express business; road cargo transport; Provincial express delivery business, etc.
On February 24, 2017, SF Holding held a reorganization, renaming and listing ceremony on the Shenzhen Stock Exchange, officially landing on the A-share market. In the early morning of June 1, 2017, SF Express announced the closure of the data interface to Cainiao.
After several rounds of "battles" in the air, the State Post Bureau mediated, and SF Express and Cainiao agreed to fully resume business cooperation and data transmission from 12 o'clock on June 3. On July 3, Cainiao Network and Hive Hive Technology reached an agreement on data sharing and cooperation. So far, the remaining problems of data exchange between the two sides have been successfully resolved.
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Summary. 1. The carrier has not received the package. 2: The carrier has not entered the tracking information of the package.
3: The tracking number is incorrect. You can check the tracking number on the courier note. 4. The logistics information is not entered into the system or the query system is not updated.
What is the reason why the SF Express tracking number cannot be found?
Hello Hello is now answering for you that you can't find the tracking information, there may be the following reasons.
1. The carrier has not received the package. 2: The carrier has not entered the tracking information of the package. 3: The tracking number is incorrect. You can check the tracking number on the courier note. 4. The logistics information is not entered into the system or the query system is not updated.
Kiss here, you can contact the mail courier for consultation.
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The logistics information that cannot be found with the tracking number may be:1. The logistics company has not scanned the object in time after receiving it, and the item is placed in a place that the courier does not pay attention to, and he forgets to scan it.
2. Lost, the courier lost the goods when they got the goods back, resulting in the inability to scan the tracking number.
The method of SF Express to check the tracking number is as follows:
1. Open the express delivery list, and the SF Express tracking number is located in the middle of the top of the express delivery order.
<>3. Enter the official website of SF Express and enter the tracking number.
4. Click the query button.
5. Pull the button to the appropriate position in the pop-up verification frame to pass the verification.
6. Immediately after that, the information of the courier number will come out.
7. In the middle of the page, the information of each transfer station from receipt to receipt will be displayed.
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