What to do if Samsung phone contacts stop working

If the screen prompts that contacts have stopped when using the phone, we recommend that you:

1.Restart your phone and try.

2.Check whether the address book can be used normally. If you can, back up your contacts by going to Settings - Applications Application Manager - (All) - Contacts Phone - Clear Data.

3.If it doesn't work, check whether there is a new version of the machine system and try to upgrade.

4.Back up important data (contacts, **, notes, etc.) in your phone, try to factory reset your machine.

If the problem persists, please bring the purchase invoice, repair card and machine to the Samsung service center for professional after-sales engineers to help test.

1.Restart your phone and try. 2.Go to Settings - Apps Application Manager - All - Contacts Phone - Clear Data.

Samsung phone contacts stop working, it may be caused by abnormal phone operation or too many contact caches. You can fix it by doing the following:

Restart your phone and try.

If it doesn't work, update the firmware version.

Back up important data in your phone such as contacts, **, memos, etc., and restore factory settings: Go to Settings - Backup & Reset - Factory Reset.

First, after pressing the menu button on your phone, select Import and Export.

Once you've pressed the menu button, select Import & Export.

Then select Export to storage device.

At this time, the phone will prompt you to save the location, so that you can find the storage location of the phone contacts.

It's a mobile phone card.

Here's how to fix it:

Method 1: Restart your phone to try.

Method 2: Tap Phone Settings - Application Manager - All - Menu Key - Reset App Preferences.

Method 3: Check whether the phone's address book can be used normally. If possible, please back up the contact data on your phone, go to Settings - Application Manager - All - Contacts - Phone - Clear Data.

Method 4: Back up important data (contacts, **, memos, etc.) from your phone and factory reset your machine.

Method 5: If there is a system update, try to update the system software.

If the problem persists, it is recommended to send the phone to your nearest after-sales service center for testing.

Recommendations:1Turn on the attempt after turning the device back on/off.

3.If it is third-party software, uninstall the client and try to reinstall it.

4.Update the system version of the mobile phone to see if it has improved.

5.Back up your phone's data (**book, SMS, multi** file Dachun, etc.), and restore factory settings (go to phone settings - reset - factory reset).

If the problem still cannot be solved after the factory reset, send the phone to the nearest Samsung service center for testing and further processing.

1.Settings - Find "Application Manager" - (All) - Find apps that don't work - (Storage) - Clear data.

3.If you run the built-in program, you will also see a stop prompt, check if your phone has the latest firmware version, and upgrade your machine to the latest version.

If the problem exists, please bring the purchase invoice, repair card and machine to the Samsung service center, and a professional after-sales engineer will help test it.