Hello everyone, I am a hairdresser, and my skills are also good, but I can t communicate with custom

I don't think your own concept as a hairstylist has not been opened, do you have your own ideas when you do each hairstyle? Or what does the customer say you try to pick up? Or do you just do a hairstyle the same?

It is recommended that you go for a charge, they can give you a good inspiration. With your own things, you can really have something to say to customers, and you can design according to the characteristics of customers, so that customers will feel very comfortable and will find you next time.

First of all, you have to smile, this is very important! A smile can make people relatable! It doesn't have to be to talk to the customer! You can look for opportunities when you do the bus! You can also take a taxi! Slowly contact the eloquence!

If you put yourself in the customer's shoes, you will be able to communicate. Think about what they care about, and the words get to the customer's heart.

Now the most annoying thing for me is to go to the big barber shops in Guangzhou, and as soon as I go in, I ask if I have any acquaintances or any hairdressers I know. Boss, I'm here to get a haircut, not to find someone! In short, one word laugh!

Smile with a little politeness, everything is easy to do, you smile at others, and people will naturally be in a good mood.

Attentive service, carefully find some subtleties of the guests, and know how to use some questions to guide the guests to communicate with you. Of course, we must also cooperate with your intimate service that is, action, so that guests feel very warm, very intimate service, and will naturally open their hearts to you. Then communication will not be a problem.

Know how to check the expression of the guest, happy and unhappy, have different things to say. For example, if you are happy, you seem to be in a good mood today, and the guests will naturally share it with you. If you are unhappy, you naturally have a reason to be unhappy, so you are instructing your colleagues to wash your hair to give him more relaxation, gentle, of course, you and your colleagues to explain these things to say in front of the customer, the guest will naturally thank you in his heart, and he will become your regular customer for a long time.

I'll tell you everything.

Know how to make some careful observations on the behavior of the guest, such as if the guest feels a little cold, then put a towel on him, if he feels hot, add a fan to him, and so on.

Hee hee are all people who do service, key guests come to the store, of course, enjoy professional hairstyling, this is the most basic, this is the hardware, if you want to better communicate with guests, so that guests become frequent customers in the store, then it depends on the software to achieve, this software is our intimate, attentive, careful, patient service, so that customers come to the store not only to make themselves very beautiful, but also to enjoy the warmth of the family, very heartwarming service.

In fact, there are many more, the most important thing is to find some details with your heart, intimate service, customers feel it, even if they won't tell you a lot, then he recognizes you in his heart. Naturally, your communication will not be a problem.

Listen carefully to the guest's request or mainly in the form of suggestions.

I used to be a hairstylist, and I think the service industry is mainly about smiling first, making a good first impression, and talking about what customers like

Everyone has something to be interested in, start with a simple question, you come and go, naturally don't stick to it. Deliberately organize the logic, with more of you, you will know how to warm up the scene by looking at what the guests say. Some guests are tired and don't like to talk. Not necessarily.

Get to know your guests first. Find your customers' hobbies. Talk about what she likes.

Guest she will can't help but root you to say. Slowly, we started talking. And then there's either what you say that he likes.

It is recommended to read more often. It would be very helpful.

I don't need to communicate much, and I think the hairstylist who talks a lot is very annoying.

Abandon your own character, see people talk about people, and talk nonsense. Abandon your own opinions and hold customers in favor. Put yourself in the customer's shoes and communicate with them in everything. Make people feel that you are good for him again.

To communicate in depth, you will first consider his personality, and then find common topics, but don't talk too much nonsense.

Go to a barbershop with a good business and get a haircut and see how they communicate. The barbers I've met are all superpowers

Think more from the customer's point of view. Respect the wishes of our guests.

First of all, praise the guests, such as you look good today, your clothes fit well, and your shoes are beautiful! Wait a minute.

Speak well, don't quarrel with the guests, everything meets the requirements of the guests, the customer is God.

Don't be too subjective, I think it will improve.

Be careful and not too perfunctory

Read more books and increase your knowledge.

Look at the words! Don't keep chattering, look at the other person's face!!

It's fine not to sell this and sell that.

Small talk, miscellaneous chatter, all kinds of chatter. What to talk about.

What's there? I really want to love pie.

Wages are paid monthly, and it is illegal to pay them every other month, and it is legal to pay this month's wages next month. Workers who are in arrears of wages, do not pay wages, and deduct wages can call 12333** to complain, which is the ** of the Human Resources and Social Security Bureau. You can also file a complaint with the Labor Bureau's Inspection Brigade.

If the company fails to pay labor remuneration on time, the employee can resign and ask for financial compensation. The worker may file a complaint with the local labor inspection administrative department, and the labor inspection brigade shall order the employer to pay wages. If the labor arbitration award is refused to be enforced, it may apply to the court for compulsory enforcement.

Article 85 of the Labor Contract Law: In any of the following circumstances, the labor administrative department shall order the employer to pay labor remuneration, overtime pay or economic compensation within a time limit; If the labor remuneration is lower than the local minimum wage standard, the difference shall be paid; If the employer fails to pay within the time limit, the employer shall be ordered to pay additional compensation to the employee at the rate of not less than 50% but not more than 100% of the amount payable

1) Failing to pay the labor remuneration of the worker in full and in a timely manner in accordance with the provisions of the labor contract or the provisions of the state;

2) Paying wages to workers at a rate lower than the local minimum wage standard;

3) arranging overtime work without paying overtime pay;

4) Dissolving or terminating a labor contract without paying economic compensation to the worker in accordance with these Regulations.