Mobile phones have phone bills, and there are still tens of megabytes of traffic, but what happens i

Normal, just restart your phone.

It should be a problem with the place on the phone, but it's better to call ** and ask 10086

Is it that the mobile network is turned off in the settings?

Phone Settings: Data Usage: On.

I don't know.,My phone used to be like that.,I guess my daughter got it.,I'm going to flash it.。

This is very normal, restart the machine, if it still doesn't work, there is a problem with the nearby network.

Turn off, buckle the battery, and turn it on.

Is it that the signal in the area is not good?

There may be a shielding system nearby.

You don't have a data connection.

Turn on the data switch, and if you can't access the Internet, turn it off and restart.

Normal, just restart your phone.

Turn it off and back on.

Problems with network settings points.

Call customer service and ask if your network is turned off.

1. The mobile phone was shut down in arrears before.

After charging the phone bill, it takes a certain amount of time to buffer, and you can go online to make sure that you have the phone bill and traffic.

2. The signal at the location is not good.

Look at the sign of the mobile phone to go online, whether the up and down can be lit, if there is only an upward light, it is a bad signal, and the network cannot be found. Keep moving your position until there is a signal.

3. Mobile communication providers have not opened mobile data services.

Ask customer service to solve it.

4. SIM card.

Insufficient contact with the metal contacts of the phone.

You can try to reinsert the SIM card.

5. It is not supported in your region.

For roaming in Taiwan, Hong Kong and Macao or abroad, you need to enable Taiwan, Hong Kong and Macao roaming and international roaming.

function before it can be used.

Solve the problem that the mobile phone has phone bills and traffic but cannot access the Internet:If you can't find the reason, or the above methods can't solve the problem that the mobile phone has phone bills and traffic but can't access the Internet, you can call the corresponding customer service of your ** card to inquire about the relevant situation, and let them deal with it.

If you are using a China Unicom card, you may not be able to access the Internet for the following reasons:

2.China Unicom card does not have the Internet access function;

3.The mobile terminal does not support the network of the Unicom business used;

4.** There is a range of use for traffic (such as directional traffic, cell traffic, etc.);

5.Whether the traffic switch in the mobile phone is turned on;

6.**Whether the traffic in the month has reached the maximum traffic value of the month;

Here are some things you can try:

1.Turn the phone on and off and restart it to test it;

3.Whether the mobile phone card has enabled the Internet access function;

4.Verify that the mobile terminal supports the carrier network being used;

5.Verify whether there is a range of use for the flow rate within the **;

6.Whether the Internet switch of the mobile phone system is turned on;

7.Whether the traffic cap of the month is reached.

If the above methods still cannot solve this problem, it is recommended to contact the local Unicom customer service or consult the official customer service of the mobile phone for understanding.

If you have data on your mobile phone and cannot access the Internet, it is recommended that you troubleshoot the problem in the following ways: Check whether there is a network, and it is recommended that you use it in a place with a strong signal; Check whether there is still a credit in the account, if the balance is insufficient, you need to recharge and restart the phone; Confirm whether the parameters of the mobile phone have been set; Check whether the USIM card is inserted, if it has been inserted but still cannot be used, it is recommended that you go to the business hall to check whether the USIM card is faulty, or replace the card for testing; Check whether there is a problem with the mobile phone, it is recommended that you change the phone for testing; In case of traffic capping, it will also lead to the inability to access the Internet; The number has not been registered with the real name, and the real-name registration has not been completed within the time limit, and the service will be suspended; If you applied for a 4G** upgrade last month, it will take effect this month, and you will need to restart your phone before you can access the Internet. 2. If it is not the above situation, it is recommended that you contact the local Unicom customer service for consultation, and the actual situation is subject to the local policy.

If you have any questions, click here. Consultation.

1. If you can't access the Internet, please try to turn off and restart; Please check whether the maximum flow rate threshold for this month has been reached; Please check whether your phone settings mobile data is turned on; If you still can't access the Internet when you set the mobile data option APN and name of your mobile phone, it is recommended that you troubleshoot the problem in the following ways: confirm whether there is a network, and it is recommended that you can use it in a place with a strong signal; Check whether there is still a credit in the account, if the balance is insufficient, you need to recharge before you can use it; Confirm whether the parameters of the mobile phone have been set; Check whether the USIM card is inserted, if it has been inserted but still cannot be used, it is recommended that you go to the business hall to check whether the USIM card is faulty, or replace the card for testing; Check whether there is a problem with the mobile phone, it is recommended that you change the phone for testing; In case of traffic capping, it will also lead to the inability to access the Internet; The number has not been registered with the real name, and the real-name registration has not been completed within the time limit, and the service will be suspended; Please try to turn off the computer and turn it back on to search the network. 3. If it is not the above situation, it is recommended that you contact the local staff customer service for consultation, and the actual situation is subject to local policies.

Summary. Hello, the mobile phone has traffic and phone bills, but the reasons why you can't access the Internet are as follows:

1. Confirm whether there is a network, if there is no network in the place.

Specific solution: It is recommended to use it in places with strong signals.

2. Check whether the USIM card is plugged in

Specific solution: If it has been plugged in but still cannot be used, it is recommended to go to the business hall to check whether the USIM card is faulty, or replace the card for testing.

3. The problem of the mobile phone itself, the network card is broken.

Specific solution: Replace the mobile phone with a new mobile phone and use a mobile phone card.

Why can't I access the Internet but my mobile phone has a signal, traffic, and phone bills?

Hello, the mobile phone has traffic and phone bills but cannot access the Internet for the following reasons: 1. Confirm whether there is a network, if there is no network in the place. Specific solutions:

It is recommended to use it in places with strong signals. 2. Check whether the USIM card is plugged in: specific solution:

If it has been inserted but still cannot be used, it is recommended to go to the business office to check whether the USIM card is faulty, or replace the card for testing. 3. The problem of the mobile phone itself, the network card is broken. Specific solutions:

Replace your phone with a new phone and use a SIM card.

Hello, some mobile phone versions are too bottom without ** device, of course, can not be put. There are also some mobile phones that have some formats** that can be put and some can't, that's because ** device does not support formats. If it's a smart phone, you can get the next ** device that supports multiple formats, and if it's not a smart phone, you can't do it.

Summary. 4.Internet access is not available when roaming internationally.

1) If your ** card cannot access the Internet when roaming internationally, please swipe down from the top of the mobile phone screen to call up the shortcut menu, find and press and hold the mobile data icon to enter the settings interface, and make sure the data roaming switch is turned on.

2) Please consult the customer service of the **card operator: whether the network of the operator you roam in your local area has opened the data roaming service, and whether your ** supports the use of international roaming mobile data.

The mobile phone has a phone bill and data, but it can't access the Internet.

Hello dear, the reasons and solutions for the mobile phone to have phone bills and traffic but can't access the Internet are as follows:

1.If you can't get online while using a VPN, if you see a key icon in your phone's status bar, you may be using a VPN. You can search for VPN in the settings, click to enter the VPN settings interface, and it is recommended that you choose to disconnect the VPN or turn off the VPN software according to the actual situation.

2.Due to the difference in contract information, some IoT traffic cards require a specific APN to access the Internet.

3.Some apps can't use mobile data to surf the Internet(1) Open the phone settings, enter traffic management in the search bar at the top, click Jump to find the app networking, and check whether the mobile data permission of the app is checked. (2) The date error may cause some applications to fail to resolve the server to use the network, so it is recommended that you set the date to automatic:

4.Can't access the Internet while roaming internationally(1) If your ** card can't access the Internet when roaming internationally, please swipe down from the top of the phone screen to call out the shortcut menu, find and press and hold the mobile data icon to enter the settings interface, and make sure the data roaming switch is turned on. (2) Please consult the customer service of the **card operator:

Whether the network of the operator you roam in your local area has enabled data roaming services, and whether your ** supports the use of international roaming mobile data.

5.Whether you can access the Internet when you can't go online during the call is determined by the operator's network, at present, you can connect the Internet during the call when you are on a VoLTE call, please turn on the VOLTE function with your ** card (this function needs to be supported by both the mobile phone and the operator). If the HD icon is displayed in the signal bar, the activation is successful.