There is a phone bill in the mobile phone but it is down, the mobile phone still has a phone bill, w

The mobile staff gives you a stop.

1.First call the customer to check the status of your mobile phone number, if the shutdown is due to what reason, such as reporting the stop, arrears stop, you can find out.

2.If the day's consumption exceeds your balance, it will be stopped, because you can't find the timely bill.

Maybe you've done something illegal with your phone...

If the mobile company makes a mistake, call 10086 to complain!!

You can call 10086 to ask.

The analysis is as follows:1. You can check the balance, if the balance is insufficient and the shutdown is caused, recharge in time to resume the boot;

2. If the phone bill of the previous month is not paid in full, the mobile phone service will also be suspended, and the mobile phone can be turned on again by paying off the arrears;

3. If the consumption of the current month exceeds the personal credit level, it will also be shut down, and the machine can be turned on by paying the fee;

4. Check whether to handle loss reporting or shutdown business, and you need to unhang or resume the machine before you can use it.

Other considerations1. In order to protect the metal chip, please avoid frequently withdrawing the SIM card from the mobile phone;

2. Do not place the SIM card in an environment where it is more than 85 or lower than 35;

3. Before taking out or putting in the SIM card, please turn off the power of the mobile phone;

4. When the phone has a low power warning, please turn off the phone and replace the battery.

If the consumption of the current month exceeds the personal credit level, it will also be shut down, and the machine can be turned on by paying the fee.

When the balance of the phone bill is insufficient, it will cause downtime, which will cause the service provider to be unable to continue to provide services to users, and it cannot be used. Sometimes it also refers to the cost of consumption, so the phone bill generally refers to the cost of pre-deposit or consumption.

If you are in arrears for China Mobile, China Unicom, China Telecom, etc., you can go to the business hall of the mobile phone card operator to recharge, or you can choose to recharge the phone bill online, which will generally have discounts, but you cannot participate in various activities in physical stores or business halls. On 517 Telecom Day in 2017, China Unicom charged 9% off phone bills.

The validity period of the phone bill refers to a fixed validity period corresponding to the pre-deposited phone bill itself, which is calculated from the first recharge** dialed after recharging, and the customer can extend the validity period by recharging.

In December 2011, the three major domestic operators will cancel the validity period of mobile phone bills. Among them, China Unicom has cancelled the validity period of prepaid products since May 1, 2012. And for prepaid products with no monthly rent or no monthly minimum consumption.

Users can choose prepaid products with no credit validity limit by changing ** at the business hall or China Unicom online business hall, or apply for a 100-day credit extension once a year for free.

Hello Answer! There are generally some reasons for the phone bill to be charged or shut down:1The number is not real-named. 2.If you have not paid off the overdue bill, the computer will also be shut down, and you can resume the shutdown by paying off the overdue payment.

3.If the postpayment exceeds the personal credit level, it will also be shut down. 4.It may be that the user handles the loss report or shutdown business by himself. 5.The mobile phone number was operated in violation of regulations and was required to be shut down by the relevant departments.

If your phone is not turned on or is down after recharging, it may be as follows:

1.If the recharge amount is not enough to offset the arrears or monthly fees, you can re-check the available balance of your phone bill, and then recharge to pay off the arrears, and send SMS cxye or ye to 10010 to inquire.

2.The phone bill has been recharged, but it has not arrived in time, you can turn off the phone and restart and try again, or at the beginning and end of the month, when the Unicom recharge system is busy, you can pay attention to the arrival of the account within 48 hours.

3.If you charge the wrong number when recharging your mobile phone, and recharge your phone bill to another mobile phone number, your mobile phone will still be in arrears and cannot be turned on, in this case, it is recommended that you recharge again.

Related explanations

In October 2016, the six departments jointly issued the "Notice on Preventing and Combating Telecommunications Network Fraud", emphasizing that by the end of October 2016, the real-name rate of all ** should reach 96%, and by the end of the year it should reach 100%.

Beijing Mobile, Beijing Unicom, and Beijing Telecom have issued announcements saying that from October 15, mobile phone cards without real-name system will be implemented in batches for one-way shutdown; For numbers that have not been registered with their real names before November 30, a "double stop" will be implemented; At the end of January 2017, non-real-name accounts** will be closed.

There are several possibilities.

1. It is the beginning of the month, because at this time the mobile company is accounting, the system will have problems, and sometimes the phone bill can not be reflected for a day.

2. You were suspended.

3. Your balance is an exclusive account balance, and your phone can only be returned to you in a normal state to be useful to you.

The mobile phone number has not been used for a few months, and it must have been in arrears for a long time, and then it may have been shut down for a long time, and it is definitely useless for you to charge the phone bill into the mobile phone that may have been cancelled for a long time, and it is good to go to the mobile company to check if it can be restored.

<> mobile phone number has a phone bill, but the reasons for the outage are:

1. The validity period of the phone bill has reached the specified period;

2. If you are closed through the business hall, provided that the other party knows your card and password or ID number, you can call 10086 or 10010 or 10000;

4. There is no real-name system for mobile phones, and the real-name system for mobile phones is mandatory for the state, on September 1, 2015, all mobile phone users should be forced to real-name authentication.

5. China Mobile or Unicom has regulations that no calls are allowed below 5 yuan, and only SMS can be sent to ensure that its interests are not lost, which mostly occurs in Unicom cards;

6. The balance of the phone bill cannot be paid for this call under the estimate.

The reason why there is still a phone bill in the mobile phone shutdown is a system failure.

In rare cases, a system failure may also lead to downtime without deducting the phone bill, at which point the user can solve the problem by calling the carrier's customer service**. According to the relevant laws and regulations, users of Suisunxin must register their real identity information, and if they fail to register within the time limit, they must suspend telecommunication services in accordance with the law, please register with their real names.

Reasons for phone downtime:

1. The new number has not been used for 24 hours, and the communication service will be suspended after it is discovered.

2. The new number frequently changes the card slot, and the communication service is suspended after it is discovered.

3. If the new number has no use record for a week or half a month, no call, no traffic, it will be judged that the number has other uses, and the letter service will be suspended after discovery.

4. The handler has applied for the card many times in a short period of time and has suspended the communication service after being discovered.

5. The handler has a high-frequency group calling out in a short period of time, and the communication service will be suspended after being discovered.

6. The handler will go out of the province when the card is newly opened, carry the number to pass through the place where fraud is high, and there is a high-risk area after the new card is opened, and the communication service will be suspended after being discovered. <>

Hello, if your number is suspended, please pay attention to whether there are any of the following:

Situation 1] The number is shut down in arrears, and it can be used normally after paying off the arrears;

Situation 2] If the number handles the loss report and shutdown or suspension business, it can only be used normally after the loss report is lifted and the normal opening can be handled;

Situation 3] If there is a problem with the real-name registration of the number, you can bring your original valid ID card and mobile phone card to the place where you belong Unicom's own business hall to apply for real-name registration

Situation 4] If the number is reported or required to be shut down by the relevant state departments, it can go to the Unicom's own business hall where it belongs for verification and handling.

Based on the description, it is recommended that you follow these steps:

1. Restart your phone and try

2. Check whether the phone has a system push notification, and if so, update the phone to the latest system version.

3. Back up data (contacts, text messages, **, etc.) and try to restore factory settings.

If the problem persists, it is recommended that you bring your mobile phone, purchase invoice, and repair card to your local Samsung after-sales service center for testing.

1. Arrears: Your mobile phone may be shut down due to arrears, so you can log in to the official websites or mobile apps of operators such as China Unicom, Mobile Dou Shidong, and China Telecom to recharge or pay fees to resume normal use.

2. Set this smile to prepare for failure: Your mobile phone may be shut down due to equipment failure, to solve this problem, you can try to restart the phone, if it is still unusable after restarting, it is recommended that you take your mobile phone to a professional service center for testing.

3. Network reasons: Your mobile phone may be down due to network reasons, to solve this problem, you can try to restart the phone, or choose to switch to another network with a strong signal, or perform system updates and other operations to resume normal use. Empty limbs.