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Hello: According to your description, in order to solve the fault for you faster, please bring the proof of purchase and the machine to the regular Samsung maintenance service center for cleaning, and testing and maintenance. Because the liquid is corrosive and conductive, it is easy to cause damage to electronic equipment, so please dispose of it as soon as possible.
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How to deal with water ingress into mobile phones.
1.Once the mobile phone enters the water, you must not turn on immediately, when you turn on the phone, the current is easy to burn out the motherboard after encountering water, and the mobile phone is close to being scrapped, first of all, you should directly remove the battery of the mobile phone (do not press the shutdown button) and wipe the surface of the battery moisture.
2.Use a dry paper towel or cotton ball to repeatedly wipe the watery area to absorb the moisture.
3.Then use a hair dryer to aim at some small gaps in the mobile phone to blow and absorb water, pay special attention to: the hair dryer should not be turned on too hot, otherwise blowing hot air into the mobile phone will easily cause some accessories or circuits in the mobile phone to melt.
4.If you know how to disassemble the phone, you can take the phone apart to further clean up the water stains inside the phone.
5.After the obvious water stains are wiped dry, place the phone in a dry and ventilated place for two to three days, and then put in the battery to check whether the phone is back to normal.
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If water enters the motherboard, it will.
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1. Fish out the phone as soon as possible.
2. Quickly wipe the water traces on the surface of the phone, and remember not to try to turn on the phone.
3. Quickly remove the battery. Then throw a few times at the side with more openings on the phone (such as the data cable interface), or the side with a large gap, and throw out the water in the phone. Remove the battery quickly.
For those phones that can't buckle the battery, don't try to press the power button after the black screen, or shake the water out first.
4. Use a hair dryer to blow the mobile phone, pay attention to the distance between the hair dryer tuyere and the mobile phone, so that the temperature of the wind blowing on the mobile phone is close to the normal temperature. Remember not to blow the air outlet of the hair dryer directly on this mobile phone, blow a few dusty minutes, and blow for about 20 minutes.
5. Dry your phone. There is a special dry Qinshou Zen box on the market that can be recycled, prepare two, the mobile phone is generally placed in the drying box for 24 hours, and it is replaced every 12 hours. Qin Ming.
6. Try to turn it on, if the screen is still black, then you can only find after-sales maintenance.
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If your mobile phone is flooded with water or liquid, it is recommended that you do not try to turn it on to prevent damage to the internal components due to a short circuit inside the machine. It is recommended that you bring the machine to the local after-sales service center, and the engineer will help you test, and the specific cost is subject to the test results of the service center.
There are two ways to inquire about phone repairs**:
Way 1Log in to the official website to inquire about the reference benchmark for maintenance costs outside the warranty period and the reference for spare parts**.
Method 2: Consult the service center to understand the repair cost: send the mobile phone to the nearest service center, and the engineer will determine the specific maintenance of the machine according to the product test results**.
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Hello, thanks for using Samsung phone!
Through the description, remove the battery after the phone gets into the water, do not try to turn on the phone (to prevent damage to the internal components of the phone due to a short circuit inside the phone), send the phone to the local Samsung service center, and a professional engineer will test the phone for you.
Service Center Inquiry Click:
Welcome to the Samsung Digital Service Platform to ask questions.
Have fun!
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As soon as water ingress, please shut down immediately, the sooner the shutdown is, the less chance of water intruding into the circuit.
First of all, wipe the water on the outside of the fuselage, because the next step is to open the back cover to prevent secondary water ingress, and wipe the water on the outside of the machine and in the seam with a dry cloth.
Open the back cover, take off the SIM card and battery together, wipe it dry with absorbent paper and set it aside. Remember that the SIM card cannot be wiped hard.
If the internal water is serious, wipe the water clean, although there may be invisible water inside, but the surface should be wiped clean first.
A hair dryer, with the smallest cool breeze, remember to use a cool breeze, otherwise there will be loss inside the machine, and the hot air will blow some parts.
The rice absorbs moisture, and the mobile phone can't be turned on when it is blown dry, and there must be moisture in it. So put the phone in rice or desiccant to absorb moisture for 2-3 days, and then take it out and turn it on.
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Don't use a hair dryer, use your phone and it will be scrapped
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Use a hair dryer to blow the phone.
It should not be left to dry in the shade for 23 days. Sewage is corrosive.
Turn on the machine without cleaning it thoroughly.
It will basically be scrapped. Don't fix it like you.
The repair fee will be close to the price of your phone.
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You can't turn it on right away, and you can turn it on after the water leaves!
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Man-made is not covered by the warranty, it depends on the part problem, ** it's hard to say.
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After the mobile phone crash is strongly squeezed or squeezed, it may be illuminated into the virtual soldering, short circuit, partial damage of the screen or virtual connection of the cable base. If you continue to use it without detailed inspection and maintenance, you may be crushed or ** again, resulting in final damage to the machine hardware. Samsung phones generally recommend that you send your phone to the nearest Samsung service center for testing.
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Hello !
Samsung Galaxy Note2 drops black screen.
There is no response to touch, and there is a light on when the machine is turned on and turned on
The screen is black, and the cable may be shaken loose.
It is recommended that you go to a mobile phone repair shop to disassemble the phone and reinsert the inner screen cable.
50-80 will do.
Hope this helps you!!
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Hello: According to your description, if the phone has a black screen after falling (the display is more likely to be damaged), it is recommended to remove the battery and press the power button again to try to turn it on. If the fault persists, please bring the purchase invoice, repair card and machine to the Samsung service center, and the engineer will inspect the machine and deal with it.
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If the Samsung Note2 phone has a black screen, it is recommended that you:
1.Press and hold the power button to restart the machine and try;
2.Connect the charger to see if there is a charging display;
If it is invalid, please bring the purchase invoice, repair card and machine to the Samsung service center, and a professional after-sales engineer will help you test it.
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Please ask if your phone is okay? I'm having the same problem as you! I don't know what to do, I tried a factory reset, but after a day it didn't work again.
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Reasons for the black screen of the phone:
1.Under normal circumstances, when the mobile phone stores too many things, many friends can feel that the mobile phone is running too slowly, and when their mobile phone is occupied by 80% of the memory that can be driven, it may crash.
2.This is the loosening of the contact of the mobile phone screen, which is not a big problem, but it can directly cause the black screen of the mobile phone, and it is difficult to find that it has to go through a lot of tests to find, which is generally caused by the mobile phone being bumped.
3.It is common for many mobile phones to have a black screen after using it for a long time, the main reason is that the effective use time of the mobile phone battery is 1 year, or it is three years but there is a problem in one year, and excessive use leads to the aging of the mobile phone's battery and insufficient voltage.
4.There are a lot of applications for smartphones nowadays, but there are some software that are inherently conflicting, which can also lead to a black screen, so the black screen after installing a lot of software is basically this reason.
5.Many people are keen to flash the machine and use a better system, in fact, some system mobile phones are not very supportive, and some are not complete, resulting in a black screen when using it in the future.
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Because your Samsung phone gets into the water, it's definitely not pure water, so it will conduct electricity (just kidding you. )
The reason for the black screen is that the water immediately enters and causes a local short circuit and burns out the accessories inside, the screen is the easiest to break first, but you have to ask why there is sound, I can only say, maybe the water has not yet affected the electronic accessories of your mobile phone to control the sound, if you are willing to put it back in the water to soak for a while, you will find that the sound is good.
Now is not the time to ask why the screen is slowly black and why there is a sound, quickly open the phone cover, take out the battery, and then use a hair dryer to dry, and then go to the phone repair center to see if there is any room for recovery.
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First of all, disassemble the whole machine.
Be prepared to use the appropriate screwdriver beforehand.
When the screen is removed.
Note: Gently detach the chiplet to which the screen connects to the motherboard from the motherboard.
Before removing the metal shielding isolation layer, tear off the network access card and the card slot sticker under the network access card.
The last thing is to dry dry dry with a hair dryer.
But never blow at the screen for long periods of time.
Such high temperatures can destroy the screen.
Even if the screen has a watermark, you can use the phone normally.
The water in the screen usually dries up in two days.
You will see that the watermark inside is getting smaller and smaller.
Blow the front and back of the motherboard.
Make sure there is no moisture residue.
Blow out as much water as possible from the earpiece and buttons.
Finally, the disassembled phone.
Place in a noisy place.
It is best to leave it for about two days or so before putting it back on.
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If it gets into the water, don't quickly deduct the battery, and watch it perform by itself! I thought your mobile phone was three defenses! Dizzy!
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