Samsung Note2 mobile phone wifi connection but can not access the Internet

1. If you can't access the Internet, please try to turn off and restart; Please check whether the maximum flow rate threshold for this month has been reached; Please check whether your phone settings mobile data is turned on; Set the mobile data option APN and whether the name is set to 3GNET.

2. If you still can't access the Internet, it is recommended that you troubleshoot in the following ways:

Check whether there is a network, it is recommended that you can use it in a place with a strong signal;

Check whether there is still a credit in the account, if the balance is insufficient, you need to recharge before you can use it;

Confirm whether the parameters of the mobile phone have been set;

Check whether the USIM card is inserted, if it has been inserted but still cannot be used, it is recommended that you go to the business hall to check whether the USIM card is faulty, or replace the card for testing;

Check whether there is a problem with the mobile phone, it is recommended that you change the phone for testing;

In case of traffic capping, it will also lead to the inability to access the Internet;

The number has not been registered with the real name, and the real-name registration has not been completed within the time limit, and the service will be suspended;

3. If the above situation is not the case, it is recommended that you contact the manual customer service of Unicom in the place where you belong for consultation, and the actual situation is subject to the local policy.

The phone shows that it is connected to the wireless network, but it still cannot access the Internet

1.Turn off your phone, restart your router, and reconnect to your wireless network.

2.Confirm the transmission bandwidth of the router (the supported router supports 40 MHz, we recommend setting it to 20 MHz) and check whether the router network is normal.

3.Confirm that IP address filtering is set up in the router MAC address filtering.

4.If you still can't Wi-Fi the Internet, it is recommended to try the static IP mode: Settings --WLAN - Select a wireless hotspot - Show advanced options - Tick - Swipe down the screen - IP Settings - Static - IP address Gateway.

5.Connect to another router and try to taste.

6.Try to restore factory settings after backing up your phone's important data.

If the problem still exists, it is recommended to bring the purchase invoice, three-guarantee voucher and mobile phone to the Samsung service center for testing by engineers.

1.Check whether the DHCP function is enabled on the wireless router.

3.If you still can't connect, you can set a static IP address on your phone and try to connect.

4.If you still can't connect, you can try to connect with another router.

5.Restart your phone and router separately.

6.Check and confirm whether the router settings are correct according to the router manual or contact the router to make a skin hole and hold the customer service.

7.Replace it with a wireless router and give it a try.

8.It is recommended that you factory reset the machine, and the operation is as follows: Settings-Reset-Factory Reset.

Hello: According to your description, it is recommended that you:

1.Turn on the wireless signal of the wireless router and make sure that the router network function is normal, and the router connection password is at least 8 digits.

2.Connect the router with another device to see if it is normal.

3.If you can connect before, but now the connection fails, it is recommended to forget the network and reconnect, operation: Settings - WLAN settings - click and hold the name of the network to be deleted - forget to delete the network.

4.Restart your phone and router separately.

5.Check and confirm whether the router settings are correct according to the router manual or contact the router customer service.

6.An attempt was made to replace the static IP address.

7.Try it with a different wireless router.

Welcome to Samsung's Digital Services platform.

Shut it down again,,Boot it up,,, my N7100 is fine.