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1. On your phone, open the Tmall supermarket app, and in my interface, find the option to be shipped.
2. In the pending shipping interface that opens, click on the order that needs to be refunded.
3. In the order details page, find the refund button and click Select.
4. Fill in the relevant refund information and submit it.
5. After submission, wait for review.
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If you have just generated an order and are waiting for review, you can directly click Cancel Order, and a refund will be given soon. However, if the order has been reviewed and is being shipped, you cannot apply for a refund at this time. You can only apply for a refund when you receive the goods, refuse to accept them, or send them back to the seller.
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Tmall supermarket has shipped things to apply for a refund, the specific methods are as follows:
2. Enter the **page, click My**, as shown in the figure below.
3. Enter the purchased baby page, click My Order, and the list of purchased goods will be displayed here, as shown in the figure below.
4. Select the product that needs to be refunded, and click the refund button in the lower right corner, as shown in the figure below.
5. Enter the refund page, as shown in the figure below.
5. In the Refund Reason option, select the appropriate refund reason, such as "Wrong Shot, Shoot Many, Don't Want to Shoot", as shown in the figure below.
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Tmall Supermarket has successfully refunded and the goods have been received, you can contact customer service to return the goods.
Tmall Supermarket is a new local online retail supermarket created by **Tmall**, which can only be purchased in cities to achieve next-day delivery (it has been opened in Jiangsu, Zhejiang, Shanghai and Anhui, Guangdong Province, Beijing-Tianjin-Hebei, Shandong and Fujian, and some cities in Jiangsu and Zhejiang need to be delivered on a later day).
Other places in Tmall supermarket cannot guarantee next-day delivery** sales of nearly 10,000 kinds of famous and high-quality goods professional warehouse logistics distribution, all Tmall supermarket goods use unified commodity packaging. Tmall Supermarket promises to achieve next-day delivery, and will successively launch very good delivery services such as daily three distributions, designated time delivery, and designated date delivery.
Since the launch of Tmall supermarket, relying on the most powerful e-commerce management system, it has invested heavily in the system platform, procurement, warehousing, distribution, and customer relationship management to ensure that high-quality brand goods can be created through the platform of ** network supermarket to create a "production plant to warehousing center to customer home" such a lowest-cost, fastest and most efficient circulation link, so that customers can fully enjoy the benefits and convenience brought by the new way of life shopping of "online supermarket".
In terms of business selection, product quality management and commodity warehousing, the professional team of Tmall Supermarket strictly controls the goods to ensure that all goods are genuine, and strictly abides by the national three guarantees regulations to ensure that customers can buy assured goods.
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Tmall has already paid, and you can cancel with the remaining space. The steps are as follows:
2.Enter the **page, click [My**];
3.Enter the [Bought Baby] page and click [My Orders]. Here you will see a list of the products we have purchased;
4.Select the product you want to refund and click the [Refund] button in the lower right corner;
5.Go to the refund page, and in the [Refund Original Talk Blind Reason] option, select the appropriate refund reason, such as "Wrong shot, shoot more, don't want to shoot".
5.After the seller agrees, the money is sent back to the buyer's Alipay, and the transaction is closed.
Note: Before applying for a refund, make sure that the seller did not deliver the goods, and then communicate and negotiate with the seller, and then submit the refund after the two parties reach a consensus on the destruction, which will help improve the efficiency of the application; If the seller has already shipped the goods, they cannot request a refund. He can only apply for a refund after receiving the goods.
1) About the scope of delivery:
The delivery range currently supported by Tmall Supermarket: >>>More
Actually, it's easy to understand. Tmall supermarket.
It is a shop. Tmall is a collection of several stores, such as when we usually visit Tmall, we encounter so-and-so. >>>More
Tmall" (English: tmall, also known as ****, Tmall**) was formerly known as ****, is a comprehensive shopping **. On the morning of January 11, 2012, **** officially announced that it would be renamed "Tmall". >>>More
Steps for Tmall to complain about a seller:
1.First log in to the ** member, enter the username and password, log in**; >>>More
Like this coupon, there should be a lot of your circle of friends, they have pulled the so-called shopping group, my suggestion is to use the promotion AP (company management, which sends some individual coupons), but most of them are some new stores, or old stores to do activities.