What should I do if there is rat droppings in my food packaging bag?

If you find rat droppings in your food bag, you are advised to take the following steps:

1.Retain evidence: Keep the food packaging bag and the rat droppings inside for use in subsequent complaints or rights enforcement.

2.Negotiate a compensation settlement with the merchant: Contact the merchant directly, explain the situation and request compensation.

3.Complain to the relevant departments: If the merchant cannot solve the problem, he can complain to the national unified food and drug supervision and administration department **"12331" or 12315 consumer rights protection** for complaints.

4.File a lawsuit with the people's court: If the above methods cannot solve the problem, you can file a lawsuit with the people's court.

During handling, please take care to maintain personal hygiene and safety, and avoid direct contact with food or rat droppings to avoid health hazards.

If there is rat feces in the food, we should deal with it according to the situation, if there is rat feces in the rice, we must clean the rat feces, and then wash the rice and cook rice, if it is biscuits or the like, if there are rat feces in them, then, these biscuits have been contaminated by rats, and there will be many bacteria in them, so we can eat them again, and if you want to throw it away and buy food with rat feces, you can keep the evidence and ask the merchant for ten times the compensation. Those who cause damage to persons, property or other damage due to the purchase of food shall be liable for compensation in accordance with law. You can also call 12315 Consumer Protection** to make a complaint.

If you have eaten food with rat feces, you must closely observe the changes in your body and seek medical attention in time if you have any problems.

Eat out the bread from the supermarketRat droppings.

Consumers need to first pat the unqualified bread with rat feces **and**, and save the purchase receipt. If you feel unwell after eating bread, you need to seek medical attention in time and keep a medical certificate with a diagnosis. Subsequently, you can contact the supermarket's service center to explain the situation clearly, and clearly state that you will receive the corresponding compensation in accordance with the law.

Compensation for food problem products shall be in accordance with the Food Safety Law of the People's Republic of China.

It is stipulated that it is ten times the amount, and the minimum is 1,000 yuan. The second paragraph of Article 96 of the Food Safety Law stipulates that "production does not meet food safety standards.

In addition to claiming compensation for losses, consumers may also demand compensation of 10 times the price from the producer or seller. "In addition, if a problematic food product causes health problems to consumers, there is an option to pay three times the damage.

If you are not satisfied with the negotiation with the supermarket, you can go to the Market Supervision Bureau, which is the competent department responsible for protecting rights in the food field.

Precautions for buying safe food

1. Pay attention to whether the operator has a business license and whether its subject qualification is legal.

2. Pay attention to whether the food packaging label is complete, and pay attention to whether the food packaging is marked with the product name, ingredient list, net content, factory name, factory address, **, production date, and shelf life.

product standard number and so on.

3. Pay attention to the production date and shelf life of the food, and pay attention to whether the food exceeds the shelf life.

4. Look at the product label and pay attention to distinguishing the certification mark.

5. Look at the color of the food, don't be confused by the appearance of too bright, good-looking food.

6. Look at the health status of bulk food operators and pay attention to whether there is a health certificate.

Health certificate and other relevant certificates, whether there are fly-proof and dust-proof facilities.

7. Look at the food, pay attention to the market price comparison of the same kind of food, and rationally buy "discounted", "low-priced" and "first-class" food.

It is best to buy meat products and pickled products at standardized markets and "assured stores", and be cautious about buying food sold by traveling merchants (no fixed business premises and cart sales).

9. Properly keep the shopping vouchers and related evidence, so that they can provide a basis for rights protection in the event of consumer disputes.

10. Do not buy and eat three no products.

The above content refers to Encyclopedia - Food Safety.

There are the following solutions:

1. Find the store directly online to compensate for the solution.

2. Find customer service directly online to solve.

3. You can directly find the food manufacturer to negotiate and solve the problem.

4. Find a complaint with the local business administration department to solve the complaint.

5. Find the local consumer association to solve the complaint.

If you find rat droppings in food purchased online, stop eating it immediately and return it to the seller. You can also report it to your local food control so that action can be taken. First of all, it is necessary to take this incident seriously, and not to rush for quick success or handle it arbitrarily.

Secondly, contact the local food supervision department or law enforcement agency as soon as possible, complain to them and submit relevant supporting materials; In addition, it is necessary to keep the food samples, shopping vouchers, return vouchers and other documents purchased at that time as a basis. Finally, it is important to keep your proof of rights, including but not limited to the notice of acceptance, the decision to deal with it, the notice of remedial method, the notice board of the implementation of the remedy, and the document of applying for reconsideration or appeal.

If you find rat droppings in the food you purchased online, you should immediately contact the seller or platform customer service to request a return or exchange. At the same time, you can also report to the local food and drug administration to protect your rights and the safety of other consumers. When buying food, it is recommended to choose reputable merchants and platforms, and pay attention to check the production date, shelf life and other information of the product to ensure that the food purchased is safe and reliable.

Be sure to file a complaint immediately, ask for a refund, and report it to your local food safety authority. At the same time, food should be discarded as soon as possible to avoid contamination of other foods.

Find the seller to return the product, or find the e-commerce platform to complain.

Legal analysis: After the rights and interests of consumers are infringed, the specific amount of compensation is determined according to the specific circumstances. Generally speaking, if a business operator provides goods or services and causes personal injury to consumers or other victims, it shall compensate for reasonable expenses such as medical expenses, nursing expenses, and transportation expenses, as well as the loss of income due to lost work.

If the disability is caused, compensation shall also be made for the cost of disability living aids and disability compensation. If death is caused, funeral expenses and death compensation shall also be compensated.

Legal basis: Article 96 of the Food Safety Law of the People's Republic of China Article 96 If the consumer produces food that does not meet food safety standards or sells food that he knows does not meet food safety standards, in addition to claiming compensation for losses, he or she may also demand compensation of 10 times the price from the producer or seller. In such a situation, the consumer can claim compensation from the merchant in the amount of 10 times the price paid.

In addition, according to the relevant provisions of the Tort Liability Law of the People's Republic of China, consumers can also request compensation for medical expenses and other related expenses according to the actual damages due to the infringement of personal rights and interests due to the purchase of the problematic food.